Supervisor - (Dallas Water Utilities - Multiple Locations ) (Civil Service)

dallascityhall; United States; On-site; USD 70,000 - 100,000; Full time

Job summary

The City of Dallas is seeking a Supervisor-Water Distribution to lead and oversee all water distribution, maintenance, and operations within the Dallas Water Utility. This role supervises staff, ensures timely maintenance, and maintains alignment with safety and regulatory standards.

Responsibilities include planning long-range programs, overseeing budgets, coordinating resources, and improving service delivery while ensuring compliance with applicable laws and standards.

Qualifications

• High school diploma or GED is required.
• Six years of experience in Water/Wastewater/Stormwater fields.
• Two years of lead/supervisor experience required (can be included in total years).

Responsibilities

• Provides leadership and direction in water distribution across facilities and systems.
• Supervises staff, schedules maintenance requests, and sets performance expectations.
• Participates in long-range planning, budgeting, and resource allocation.
• Identifies issues with distribution methods and facilities; helps correct breakdowns.
• Plans and coordinates maintenance activities; ensures equipment availability and reliability.
• Ensures water distribution services comply with local, state, and federal regulations; tracks inventory and chemicals.
• Addresses employee grievances and enforces disciplinary actions as needed.
• Looks for methods to improve production and overall efficiency.
• Performs any other work as assigned.

Skills

Water distribution knowledge

Water/Wastewater systems

Hand & power tools

Budgeting & procurement

Record keeping & logs

Verbal & written communication

Math calculations

Supervisory leadership

Team coordination

Regulatory compliance

Maintenance planning

Problem solving

Education

High school diploma or GED

Tools

Hand and power tools

Job description

Dallas is Growing. Grow With Us.

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Job Summary

Responsible for the overall supervision, planning, direction and execution of work for non-exempt and/or exempt employees in a medium or large sized operational unit. The functional activities are complex and have a moderate impact on overall operations. This level supervises employees in complex clerical/administrative/trade, or complex technical functions that provide services to persons inside or outside the organization. Work performed is non-routine and complex semi-skilled, skilled, or technical in nature.

Job Description

Overview

The Supervisor-Water Distribution supervises, leads, and monitors all water distribution, maintenance, and operational efficiency for the Dallas Water Utility. Supervises staff and oversees professional service to customers ensuring effective water distribution.

Essential Functions

1. Provides leadership, expertise, and direction in the water distribution activities for a range of water facilities and systems within the Dallas Water Utility; supervises dam maintenance, pump stations, and other facilities providing water to citizens and customers across the City; prioritizes tasks, schedules and assigns maintenance requests, and ensures that staff are completing work on schedule, and have clear performance expectations.
2. Hires, trains, and delivers performance evaluation and enforces discipline; verifies and approves time, manages equipment, tools, and technology and performs other supervisory tasks for department personnel.
3. Participates in the development and implementation of long-range plans, programs, and schedules; participates in the development and implementation of budget and resource allocation; determines goals and objectives needing emphasis; coordinates and facilitates the accurate management and oversight of all water distribution operations to ensure consistent and uninterrupted services to customers and citizens.
4. Identifies, troubleshoots, and addresses issues or concerns with water distribution methods and facilities; checks and evaluates preventative maintenance standards, periodic verification and calibration, and assists in correcting breakdowns or other equipment failures; performs audits and gives technical and mechanical direction.
5. Plans, controls, supervises, and coordinates maintenance activities and evaluates components.; participates in and conducts various staff meetings to ensure equipment availability, reliability, and capacity in support of water meters and related work.
6. Monitors and oversees plant and facility performance to ensure that water distribution services comply with local, state, and federal regulations; supervises the use and application of chemicals and tracks inventory; files necessary paperwork and works to optimize services and maintenance activities.
7. Hears and resolves serious complaints or simple grievances from employees; refers serious grievances to higher level managers; effects disciplinary actions or recommends serious disciplinary actions to managers.
8. Finds and implements methods to improve production or effectiveness.
9. Performs any and all other work as needed or assigned.

Knowledge and Skills

1. Knowledge of Water and Wastewater systems and general equipment and meters.
2. Knowledge, use, and care of hand and power tools.
3. Knowledge of water and wastewater mains and facilities.
4. Ability to prioritize work, provide training, and facilitate efficient service delivery.
5. Ability to follow and give oral and written instructions and read charts and maintain written records.
6. Ability to participate in budget development, procurement activities, and inventory management.
7. Ability to perform math calculations.
8. Ability to perform a variety of manual labor for extended periods.
9. Ability to lift and work with heavy equipment.
10. Ability to maintain record keeping or work log system.
11. Communicating effectively verbally and in writing
12. Establishing and maintaining effective working relationships.

MINIMUM QUALIFICATIONS:

EDUCATION:

• High school diploma or GED.

EXPERIENCE:

• Six (6) years of experience in any of the following Water/Wastewater/Stormwater areas:
• Construction
• Engineering
• Operations
• Maintenance
• AND
• Two (2) years of experience with lead/supervisor responsibilities. (This experience may be included in the required experience listed above.)

LICENSES:

• Valid driver's license with good driving record.
• Some positions may require a valid Texas Class A or B Commercial Driver's License (CDL) at time of application, or within probationary period.
• Some positions may require specific licensure from Texas Commission on Environmental Quality (TCEQ) at time of app