Supervisor, Crisis and Resiliency Center (Phoenix, AZ)

US Foods; Phoenix (AZ); On-site; USD 65,000 - 100,000; Full time

Job summary

A leading foodservice distributor is seeking a Supervisor for their Crisis and Resiliency Center in Phoenix, AZ. In this key role, you will oversee a small team, ensure operational objectives are met, and coordinate responses to crises and disruptions affecting the business. Candidates should possess a Bachelor's degree in relevant fields and have solid supervisory experience along with critical thinking and problem-solving skills. This full-time position offers competitive compensation and comprehensive benefits.

Benefits

Health insurance

Retirement benefits

Paid time off

Short-term and long-term disability

Employee stock purchase plan

Life insurance

Annual incentive plan bonus

Qualifications

• Two years of supervisory or team leadership experience.
• Experience in developing training courses.
• Ability to prioritize and work in a fast-paced environment.

Responsibilities

• Supervise daily activities of the Crisis and Resiliency Center staff.
• Coordinate response to business disruptions and crisis events.
• Monitor US Foods assets and associates against potential threats.

Skills

Critical thinking

Problem-solving

Team coaching

Data analysis

Communication

Education

Bachelor’s degree in emergency management, crisis management, business continuity, or related field

Tools

Microsoft Office Suite

Job description

Supervisor, Crisis and Resiliency Center (Phoenix, AZ) page is loaded

Supervisor, Crisis and Resiliency Center (Phoenix, AZ)

Apply locations Phoenix AZ time type Full time posted on Posted 3 Days Ago job requisition id R268056

ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE

Join Our Community of Food People!

The Supervisor, Crisis and Resiliency Center (CRC), will be responsible for providing overall supervision of the CRC. This includes supporting a team of three analysts and ensuring that operational objectives are met.

The Supervisor, Crisis and Resiliency Center position is 100% onsite at our Phoenix, AZ location: 10410 S 50th Place, Phoenix AZ

Note: work shifts may vary, days, afternoons, midnights and swing shift.

RESPONSIBILITIES

• Supervise the daily activities of the Crisis and Resiliency Center Staff

• Create and maintain staff schedules and ensure all positions are filled

• Serve as the Crisis and Resiliency Center’s point of contact for leadership within the US Foods organization

• Coordinate the response, to include activating crisis management and business continuity teams, for business disruptions and crisis events.

• Collect and analyze information on events (i.e., natural disasters, supply chain disruptions, civil unrest, etc.) for potential risks to US Foods associates and operations.

• Monitor US Foods assets and associates against potential threats. This includes US Foods’ large network of distribution centers, transportation fleet, offices and employees.

• Create and distribute crisis and resilience services (i.e. emergency notifications, advisories, intelligence briefs) on actionable intelligence to key US Foods stakeholders.

• Function as a point of contact between internal teams and external entities (i.e. law enforcement, suppliers, and emergency responders) during a business disruption or crisis.

• Other duties as assigned by manager

SUPERVISION:

• This position will supervise three direct reports who are comprised of Crisis and Resiliency Center analysts.

RELATIONSHIPS

• Frontline leaders and managers in all departments

• All associates from a support capability

WORK ENVIRONMENT

• Inside office: The associate in this role is expected to perform assigned responsibilities in a US Foods office-based environment.

MINIMUM QUALIFICATIONS

• Two years of supervisory or team leadership experience

• Experience in developing and conducting training courses

• Critical thinking and problem-solving skills.

• Strong skills in gathering data from a variety of sources. Using that data, they need to have the ability to critically analyze it for accuracy, relevancy and potential trends.

• Ability to coach, train and motivate a team

• Ability to prioritize, multi-task, work independently, and complete objectives in a fast-paced and demanding work environment.

• Good written and oral communication skills with the ability to collaborate with peers and management, as well as interact effectively with stakeholders at all levels of the organization.

• Ability to communicate clearly and concisely, both in written reports and verbal presentations, to decision-makers.

• Ability to think and act decisively under pressure.

• Proficiency with Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook.

EDUCATION

• Bachelor’s degree in emergency management, crisis management, business continuity, intelligence studies or related field or equivalent related experience.

• Experience can include military positions involving intelligence gathering and analysis.

PREFERRED QUALIFICATIONS

• Experience in intelligence analysis, threat intelligence, or related fields.

• Experience working with law enforcement, government agencies, or industry groups.

• Experience in supporting Crisis Management and/or business continuity programs.

This role will also receive annual incentive plan bonus.

Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.

To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state minimum wage thresholds). The expected base rate for this role is between

$65,000 - $100,000

***EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status***

About Us

US Foods is one of America’s great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed. With 28,000 employees and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions. US Foods is headquartered in Rosemont, Ill., and generates more than $28 billion in annual revenue. Visit www.usfoods.com to learn more.

US Foods may collect personal information from you in connection with the application process. US Foods complies with the California Privacy Rights Act of 2020, and its policy may be found here .

US Foods, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by applicable law.

EEO is the Law poster is available here .

EEO is the Law poster supplement is available here .

Pay Transparency policy statement is available here .

US Foodsis committed to working with and providing reasonable accommodation to individuals with disabilities.If reasonable accommodation is needed to participate in the interview process or to perform essential job functions, please contactourUS Foods Application Accommodation Line at 855-873-2468 . You will be prompted to leave a message. Please state the specifics of the assistance needed and your contact information. A member of our HR department will return your call within two business days.