Supervisor Contract Administration \"$2000 Sign-in Bonus\"

MVW Services Corporation; Lakeland (FL); On-site; USD 60,000 - 90,000; Full time

Job summary

Marriott Vacations Worldwide in Lakeland, FL is seeking a Supervisor Contract Administration to oversee title operations, audits, and SOX-compliant processes. You will lead a team of associates, provide coaching, and ensure timely closing disbursement and loan origination tasks.

The role requires 1–2 years supervisory experience, a high school diploma or GED, and strong Word/Excel skills. The position offers growth within a global vacation company.

Qualifications

• High school diploma or GED required with 1–2 years in mortgage banking, title, or vacation ownership.

Responsibilities

• Lead and manage associates via training, scheduling, and payroll.
• Ensure SOX compliance and quality controls across teams.
• Prepare ad hoc reports and support special projects.
• Maintain department SOPs and job aids.

Skills

Leadership

Training & Coaching

Data Analysis

Communication

Education

High school diploma/G.E.D.

Tools

Microsoft Word

Excel

Job description

Supervisor Contract Administration Job Summary The Supervisor Contract Administration is responsible for supervising tasks, processes, and associates on various teams within New Owner Administration. The Supervisor must ensure processes and procedures are performed according to the established SOX guidelines that are established for each team. The supervisor will perform work directly related to title operations which may include audit and quality control, closing disbursement, and loan origination or recording and title. This position requires the regular exercise of discretion and judgement. The Supervisor will operate under general supervision to complete a variety of processes, training, and administrative tasks and projects. Responsibilities Lead and direct the associates via training, performance management, scheduling/payroll management, and associate engagement. Serve as technical expert on all operational matters for the team and area of expertise. Oversees the responsibilities for the department assigned. Conduct quality assurance checks on processes as needed. Provide instruction and coaching to associates as needed. Manage and maintain sensitive issues with associates with tact, respect, diplomacy, and confidentiality, protecting the privacy and security of associates. Partner with peers and management as well as day-to-day business partners to promote an environment of teamwork and achieve common goals. Adhere to company and department policies, procedures, safety, and security. Create, update, and maintain department SOPs and job aids. Responsible for maintaining and achieving monthly/quarterly deadlines and goals. Other duties include special projects, enhancement testing, and ad hoc reporting. Specific Candidate Profile Education/Experience High school diploma/G.E.D. equivalent required. Minimum of 1-2 years of professional experience in the Mortgage Banking, Title, or Vacation Ownership industry preferred. Minimum of 1 year of previous supervisory experience directing hourly associates including training, performance management, scheduling/payroll, and associate engagement. Proficiency in the various systems used to support NOA (Universe, Concord, Sagent, DGSUN, RCC, Documentum, and other systems as designated). Demonstrated proficiency in Microsoft Word and Excel. Ability to analyze data and reports, and present to management. Skills & Attributes Ability to work with all levels of management. Excellent oral and written communication skills. Organization and task management skills required. May need to move, lift, carry and/or push objects weighing up to 15 lbs. without assistance. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Where meaningful moments are made together. Our associates want more than fulfilling work. Like our Owners, Members and guests around the world, they want fulfilling lives. Vacations expand our world to new places, new possibilities, new connections. Along the way, they help us discover our best selves. Great vacations are the embodiment of a life, fulfilled. Marriott Vacations Worldwide (NYSE: VAC) is a leading global vacation company. While our numbers tell some of the story, the heart of our success comes from the quality – and exceptional longevity – of our relationships with our associates and customers. Join us on our journey. FOR A LIFE FULFILLED. Creating vacations that move you. 20,000+ Associates worldwide Vacation Ownership 7 Iconic Brands Approximately 120 Vacation Ownership Resorts 700,000+ Owner families 90%+ Guest satisfaction score Exchange & Third-Party Management More than 3,200 affiliated resorts in over 90 countries and territories Approximately 1.6 million exchange network members