Supervisor - Concessions - FedExForum

Compass Group, North America; Memphis (TN); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Instapay

Health and Wellness Program

Associate Shopping Program

Discount Marketplace

Employee Assistance Program

Job summary

Levy Sector, part of Compass Group, is seeking a Concessions Supervisor for Memphis-based events including Grizzlies games, basketball, and concerts. The role involves directing guest service, overseeing multiple stands, and ensuring timely food delivery while maintaining safety guidelines.

The ideal candidate has 1–3 years in foodservice, strong English communication, and the ability to engage guests professionally.

Qualifications

• 1–3 years in foodservice or hospitality, preferably concessions.
• Ability to interact with high-profile guests professionally.
• English communication and problem-solving with minimal guidance.

Responsibilities

• Direct and respond to guest questions during events.
• Oversee 3–4 stands and event setup/breakdown.
• Ensure all food/beverage displays are properly presented and stocked.

Skills

Customer service

Communication

Physical stamina

Guest interaction

Tools

POS (Point of Sale)

Job description

Levy Sector

Position Title: [[title]]

Pay Range : $18.00 to $22.00

We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1580260 .

The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg

Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/

Job Summary

Event based - Memphis Grizzlies games, Memphis Tigers basketball games, Concerts & Events

SUMMARY

The Concessions Supervisor is responsible for directing and responding to guest questions and needs. The Supervisor is responsible for 3-4 stands during the event and the initial set up of products. The supervisor should understand the content of the menu and ensure the timely delivery of food. Strict following of food and safety guidelines are required. The server is responsible for executing area setup and breakdown. The supervisor oversees the breakdown of the event once it is concluded.

KEY AREAS OF RESPONSIBILITY

• Meets with the directors before the event to go over details.
• Supervises staff during check-ins and breakdowns for the zone that they cover (3-4 zones).
• Ensures all food and beverage is properly displayed and maintained throughout the event.
• Knowledgeable on all menu offerings.
• Establishes rapport with guests and understands suggestive and upselling techniques.
• Determine where guests would like to eat their meals and help them get situated.
• Thoroughly completes all event set-up and breakdown responsibilities within timelines provided.
• Performs post event product inventory and restocks, as needed.
• Create, modify and close sales checks in point of sale.
• Understands all event paperwork and reports.
• Adheres to location appearance guidelines.
• Supervises and completes the open stand sheet and the closing stand sheet.
• Maintains service areas.
• Employs good safety and sanitation practices.
• Follows responsible alcohol service policies.

ESSENTIAL JOB DUTIES

• Stand for long periods of time and be able to actively engage physically with guests.
• Ability to stand, walk, stoop, kneel, crouch or crawl.
• React with physical and mental alertness in emergency situations.
• Demonstrate physical stamina and agility required to be mobile for long periods throughout the day.
• Lift/move materials and equipment up to 50 pounds.Move from sitting to standing position easily and quickly.

REQUIREMENTS

The ideal candidate will have 1-3 year or more experience in foodservice or hospitality, particularly working concessions. An outgoing personality is preferred. The candidate should have the ability to interact with high profile guests and remain professional and dedicated to providing exceptional experience. The ability to communicate effectively by speaking and comprehending English, with the ability to problem solve and make decisions with little guidance.

Levy is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf) or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf