Supervisor, Commercial Lines Underwriting Support

Frankenmuth Insurance; United States; On-site; USD 100,000 - 125,000; Full time

Job summary

Frankenmuth Insurance is seeking a Supervisor for its Commercial Lines Underwriting Support team. The successful candidate will oversee underwriting support activities, manage team workloads, and ensure service quality standards are met. This role requires strong leadership skills and relevant experience in the insurance sector.

Qualifications

• Two to four years related experience.
• Knowledge of insurance industry preferred.
• AIS and AINS recommended.

Responsibilities

• Supervises the underwriting support function.
• Manages workload of underwriting tasks.
• Handles escalated calls and management interventions.

Skills

Leadership

Communication

Problem Solving

Education

Associate's degree or equivalent experience

Job description

Supervisor, Commercial Lines Underwriting Support

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Supervisor, Commercial Lines Underwriting Support

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Summary: Under general supervision and with independent judgment, supervises and coordinates the activities of the Underwriting Support Representatives in the underwriting support function by performing the following duties:

Essential Duties And Responsibilities

Coordinates the underwriting support function, including:

Workload management of all incoming underwriting support tasks

Supervises the image management process to achieve proper policy assembly, processing, and workflows

Supervises the underwriting support processes to ensure service and quality standards are met on new business submissions, endorsements, and renewals

Handles escalated calls and situations requiring management intervention.

Functions as a Supervisor of a business unit, including but not limited to:

• Recommends and communicates goals. Directs operations to ensure the achievement of required results
• Develops, recommends and implements operational plans and procedures
• Trains, coaches and leads staff
• Prepares and/or reviews performance appraisals. Conducts performance review meetings
• May recommend and/or implement employment actions, including employment/termination, corrective action, promotions/demotions, salary changes, etc.
• May serve as a contributing member of project team(s), or leader of project team(s), coordinating resources to ensure achievement of project activities
• Performs other duties as assigned
  
  

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

Level 4: Two to four years related experience and/or training; or associate's degree (A.A.) from two-year college/technical school; or equivalent combination of education and related experience/training.

Certificates And Licenses

AIS and AINS recommended

A minimum requirement for this position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Insurance

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