Supervisor Clinical Operations

Health Care Service Corporation; Chicago (IL); Remote; USD 54,000 - 122,000; Full time

Job summary

A health care services organization is seeking a supervisor responsible for guiding staff that educates members on health care programs. Candidates should have a bachelor's degree and relevant experience in managed care/health insurance. This remote role requires strong leadership and project management skills, and offers a competitive salary range. The organization promotes professional development and offers comprehensive benefits.

Benefits

401(k) savings plan

Pension plan

Paid time off

Tuition reimbursement

Qualifications

• 3 years managed care/health insurance experience OR 7 years managed care/health insurance experience.
• Experience coordinating member medical related needs and providing assistance to members.

Responsibilities

• Supervising staff contacting members regarding health care programs.
• Implementing strategies and ensuring staff meets/exceeds goals.
• Supporting clinicians in Medical Management department with provider and member activities.

Skills

Leadership skills

Project management skills

Analytical skills

Verbal and written communications skills

PC proficiency including Microsoft Office applications

Education

Bachelor degree

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

This position is responsible for supervising staff accountable for contacting identified members to inform and educate them on health care programs to address their personal health plan needs, engaging the member in discussion of adherence to personal health plans, responding to inquiries from members, and supporting the clinicians in the Medical Management department with their provider and member activities. Responsible for implementing strategies and initiatives and ensuring staff meets/exceeds goals and standards.

Required Job Qualifications:

• Bachelor degree and 3 years managed care/health insurance experience OR 7 years managed care/health insurance experience.
• Leadership skills to train and motivate staff.
• Project management skills to develop project plans, implement plans, work across teams, and ensure completion of projects.
• Experience coordinating member medical related needs, providing assistance to members, and analyzing member needs.
• Knowledge of medical terminology.
• PC proficiency including Microsoft Office applications.
• Verbal and written communications skills.
• Analytical skills and skills to prepare reports.

Preferred Job Qualifications:

• Supervisory experience.
• Clinical experience.
• Knowledge of reports and analyzing data.

This is a Telecommute (Remote) role: Must reside within 250 miles of the office or anywhere within the posted state.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range $54,800.00 - $121,100.00 Exact compensation may vary based on skills, experience, and location.