Supervisor, Clinical CM

Comagine.org; Oregon; Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off for vacation, illness, &

Retirement savings plan with employer

Adoption financial assistance

Paid parental leave

Annual remote work stipend

Job summary

Comagine Health in Oregon is seeking a Clinical Review Supervisor to lead clinical reviewers and oversee utilization review activities, ensuring medical necessity and compliance. You will coach staff, monitor quality, and collaborate with stakeholders to support accurate determinations.

The role emphasizes remote management, staff development, adherence to InterQual criteria, and strong customer service as part of a mission-driven nonprofit health care consultancy.

Qualifications

• Active Oregon behavioral health license (LPC/LCSW/LMFT or RN)
• 5 years of direct patient care clinical experience
• 1 year of utilization review or medical management experience
• Strong communication, problem-solving, organizational, and customer service skills
• Ability to lead teams in a remote work environment
• Graduate degree in social work, psychology, or behavioral health science
• Bachelor’s degree in nursing and Oregon licensure (with behavioral health training)

Responsibilities

• Conduct prospective, concurrent, retrospective, and pre-authorization utilization reviews using InterQual and policy guidelines
• Supervise utilization management, care coordination, and case management activities
• Serve as escalation point for complex clinical or operational concerns and communicate to leadership
• Support quality management, audits, training, and continuous improvement
• Conduct onboarding, coaching, performance management, and staff development
• Review and approve timecards and operational documentation
• Collaborate with leadership and clients on contractual requirements, processes, and reporting
• Maintain strong customer service focus while supporting organizational goals

Skills

Communication

Leadership

Remote work

Problem solving

Customer service

Time management

Education

Graduate degree in behavioral health

Bachelor's degree in nursing

Job description

Who is Comagine Health?

Comagine Health is a national, mission-driven nonprofit healthcare consulting organization dedicated to improving health and healthcare quality across the United States. For more than 50 years, we have partnered with providers, payers, communities, and government organizations to improve patient outcomes and strengthen healthcare systems.

Our talented remote workforce spans the country, and we actively support flexible remote work while fostering collaboration, innovation, and professional growth. We are committed to creating meaningful work that improves lives.

Benefits

We believe in an environment that allows you to thrive personally and professionally. Benefits include:

• Medical, dental, and vision insurance
• Paid time off for vacation, illness, and volunteering
• Retirement savings plan with employer contribution
• Adoption financial assistance
• Paid parental leave
• Annual remote work stipend
• And much more!

Position Summary

The Clinical Review Supervisor provides operational supervision of clinical staff conducting utilization review and specialty review activities. This role is responsible for guiding, training, and supporting clinical reviewers to ensure accurate determinations regarding medical necessity, quality, and appropriateness of healthcare services.

The supervisor also supports operational excellence through quality oversight, staff development, regulatory compliance, and collaboration with internal and external stakeholders.

This position is based out of Oregon.

Key Responsibilities

• Conduct prospective, concurrent, retrospective, and pre-authorization utilization reviews using InterQual, an evidence-based clinical criterial tool, organizational policies, and regulatory guidelines
• Supervise utilization management, care coordination, and/or case management activities to ensure quality, compliance timeliness, and contractual performance standards are met
• Serve as an escalation point for complex clinical or operational concerns and communicate significant issues to leadership appropriately
• Support quality management initiatives, audits, training efforts, and continuous improvement activities
• Conduct onboarding, coaching, performance management, and ongoing staff development activities
• Review and approve timecards and operational documentation as needed
• Collaborate with leadership and clients regarding contractual requirements, operational processes, and reporting activities
• Maintain a strong customer service focus while supporting organizational goals and accreditation standards

Qualifications

Required

• Oregon Behavioral Health Utilization Management

  Current, active, unrestricted Oregon LPC, LCSW, LMFT or RN (with Behavioral Health experience) licensure

• 5 years of direct patient care clinical experience
• 1 year of utilization review or medical management experience
• Strong communication, problem-solving, organizational, and customer service skills
• Ability to lead teams in a remote work environment
• Graduate degree in social work, psychology, or other behavioral
  health science field or;
• Bachelor’s degree in nursing and licensed by the State of Oregon
  (with relevant training in behavioral health service delivery)

Preferred

• Prior supervisory or team leadership experience
• Masters degree in Behavioral Health
• Experience working within managed care, healthcare consulting, or payer environments
• InterQual experience

Equal Opportunity Employer

Comagine Health is an equal opportunity employer and is committed to creating a diverse, equitable, and inclusive workplace.