Supervisor, Central Sterile Processing

UPMC; Colonial Park (PA); On-site; USD 42,000 - 64,000; Full time

Job summary

UPMC in Colonial Park, PA is seeking a role within its Central Sterile Processing department that coordinates daily operations, ensures instrument and equipment processing, and supports patient care teams. You will supervise staff, resolve service issues, and drive quality and efficiency improvements across instrument workflows.

The position emphasizes teamwork, mentorship, and adherence to standards to deliver safe, timely care. A sign-on bonus of up to $5,000 is offered based on experience.

Responsibilities

• Practices solid verbal and written communication, articulates to care providers, negotiates and recommends changes in unit practices; documentation promotes caregiver communication and patient safety.
• Demonstrates knowledge of performance improvement tools to enhance care quality and outcomes, sharing learnings across units or the system.
• Assists in reducing surgical instrument errors and works with leadership to establish a streamlined same-day turnaround for instrument processing.
• Develops productive relationships, mentors colleagues, and promotes respectful communication; supports work hours, time management and healthy lifestyles.
• Coordinates growth-oriented activities, facilitates staff development, and ensures ongoing education and credential maintenance.
• Shows interest in developing others, shares expertise, and collaborates with the broader healthcare team to improve patient care.

Job description

Coordinates the daily operations of the department functions and assures instrument and equipment processing including; cleaning and decontamination, assembly, packaging, sterilization, and distribution to the patient care givers. Supervises employees and serves the customer as a resource to service problems and/or questions.

Eligible candidates will be offered a sign-on bonus of up to $5,000 based on their years of experience!

Responsibilities:

• Practices solid verbal and written communication skills, and is able to articulate and translate to other care providers and to negotiate and make recommendations for changes in unit practices Documentation is comprehensive and promotes communication between caregivers. Demonstrates critical thinking in the analysis of clinical, social, safety, psychological and spiritual issues. Incorporates national professional organization as well as business unit and health system's goals to improve patient safety, quality and satisfaction of the patient experience in daily work. Creates a caring and compassionate patient focused experience by building healing relationships with colleagues. Disseminates new knowledge and innovations through presentations, posters, and publications.
• Demonstrates knowledge of performance improvement tools and techniques. Continuously improves the quality of care and the work environment of outcomes and the integration of research and best practices into daily work. Shares learning from improvements with other units and/or spreads across the business unit or system.
• Assists in the reduction rate of surgical instrument errors and collaborates with department leadership to institute a streamlined same-day turnaround for instrument processing.
• Develops and maintains productive working relationships internally and externally by building teams and relationships through mentoring and modeling uplifting and positive communication. Coaches colleagues on cultural diversity and addresses workplace horizontal violence and impairment. Demonstrates accountability to self and others for safe work hours, time management and healthy lifestyles.
• Plan for and complete growth oriented and developmental activities.
• Coordinate educational opportunities, both internal and external, to facilitate staff acquisition of knowledge and credits necessary to maintain any employee certifications.
• Demonstrates interest in the development of others and positively impacts the lives of patients/families, peers, and members of the healthcare team through mentoring, education, and knowledge sharing. Seeks opportunities to share expertise with other members of the healthcare team within and beyond the clinical unit/department.
• Demonstrates UPMC's commitment to the Core Values by understanding the needs of patients, their families, physicians, and co-workers and doing what is required the first time, every time by being responsible, sensitive, accurate, timely coordinated and thorough.
• Demonstrates accountability for professional development that improves the quality of professional practice and the quality of patient care. Makes recommendations for the improvement of clinical care and the health of the workplace and welcomes and participates in change initiatives. Leads by investing and building healthy relationships among colleagues and other disciplines. Shows the ability to set priorities. Serves as an engaged member of a team supporting colleagues in service to ancillary departments and may participate in task forces or other initiatives.
• Collaborate with the manager ensuring quality of care of the Central Sterile Processing by implementing, communicating, and/or developing philosophies of standards of care; enforcing adherence to organization, departmental or outside, regulatory body requirements.
• Serve as a role model of excellent customer service by responding constructively to the needs of all those interacted with on a daily basis.
• Support the departmental goals of quality service, system improvement, and cost containment by contributing to the successful implementation of recommended departmental changes.
• Ensure a fully qualified and competent workgroup by coaching, scheduling, motivating, and assisting in the development of the employees in Central Sterile Processing.
• Participate in preparation of staff annual evaluation documents.
• Sterilize and process equipment/instruments by adhering to departmental standards, professional regulations, and policies and procedures.
• Assumes shared responsibility and coordination of all ordering of instrumentation in collaboration with the Operating Room, updating of all count sheets within the instrument tracking system, ensures that instrumentation sets missing critical components are returned to circulation in a timely fashion. Serves as a resource for the instrument tracking system. Assists in the coordination of streamlining and consolidation of instrumentation sets to improve the throughout performance of Sterile Reprocessing.
• Remains highly accessible and visible for proactive troubleshooting and problem-solving across the OR and Sterile Processing Department.