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A prominent medical center in New York seeks a supervisory role in the Central Processing Department. The successful candidate will oversee clerical staff, train lab personnel, and ensure compliance with quality standards. This role requires strong organizational and communication skills, along with relevant experience in a clinical setting. Join a team dedicated to excellence in patient care and innovation in healthcare practices.
To supervise all clerical personnel in the Central Processing Department. To train all lab personnel in the use of the LIS.
A. Clinical/Technical/Service
Supervises all clerical personnel in the Central Processing Department
Trains all lab personnel in the use of the LIS
Delegates the following duties to staff and performs them when necessary:
Intakes, time stamps, and accessions all specimens; centrifuges specimens; appropriately distributes specimens to the different laboratory sections
Properly packages and sends specimens to appropriate test site
Reviews all overdue specimens
Collects and sorts all reports in preparation for pick-up by messenger
Answers phone queries about laboratory results
Discards outdated specimens following laboratory guidelines
Assists in the preparation and update of procedure manuals
Maintains an adequate inventory of supplies
Maintains all Quality Assurance reviews
Reviews daily entries into the LIS and takes appropriate steps
Maintains continued compliance with policies, procedures, and record keeping necessary to meet the standards of accrediting agencies
Performs all duties of laboratory clerks as required
Works weekends, holidays, and other shifts when required
Monitors daily temperature of refrigerators, freezers, and other equipment as needed, informing the supervisor when temperatures are out of range
Performs daily, weekly, monthly, and other maintenance on laboratory equipment as required. Washes and cleans sinks, body trays, bench tops, cabinets, and other equipment.
Assists in maintaining the supply room. Accepts laboratory materials from Receiving or other vendors.
Transports specimens and reports between laboratories and clinics.
Coordinates chemical supplies between the Grossing, Frozen section, histology/Autopsy room.
Prepares tissue fixture solutions and maintains an updated inventory of special solutions.
On a weekly basis, discards specimens and organs, submitting a listing of same for department records. Disposes of anatomical specimens in compliance with government codes and regulations.
Prepares gross surgical specimens, including numbering cassettes describing same.
Receive, scans and prepares slide trays for pathologist review. File slides after Pathologist review.
Remains familiar with and enforces all safety regulations and practices
Meets criteria for competency assessment in all areas
Performs general housekeeping duties as assigned to maintain a safe and sanitary environment. Maintains a clean and orderly work are
8. Performs work assignment within expected standard of performance
9. Demonstrates the knowledge and skills necessary to provide care, based on physical, psychosocial,
educational, safety, and related criteria, appropriate to the age of the patients served in assigned area
Age Specific Competencies(Neonate/Infant, Pediatric, Adolescent, Adult, Geriatric)
Identifies physical, behavioral and emotional characteristics typical for the age group
Modifies approaches based on patient age-specific needs and responses to treatment
Provides care for patients based on age-specific needs
Uses communication techniques which are age appropriate
B. Organizational/Managerial
Participates in the departments performance improvement activities
Maintains patient/employee confidentiality in the management of information
Assists in the preparation of payroll documents
Assists in the preparation of work, vacation, and day-off schedules. Keeps work records for personnel and follows up in use of sick time
Trains all central processing staff on CPA policies and procedures
May assist in the initiation of and delivery of disciplinary action
Assists in the performance of yearly evaluations on staff
Routinely monitors performance of staff according to competency assessment guidelines
Enforces all safety regulations
C. Educational/Professional Development
1. Participates in the development of other staff members
Meets regulatory and annual health assessment requirements
Identifies learning strengths and needs
4. Attends in-house continuing education meetings
D. Communication/Relationships
Demonstrates a professional, courteous, and respectful attitude in dealing with patients, families and significant others
Displays courtesy, tact and patience during interactions with all members of the hospital staff and extended community
Interfaces intelligently with the lab and information system vendors/hotline
Answers and refers telephone queries about laboratory results in a courteous manner
Performs as a liaison between the hospital, outpatients, and private patients
Adheres to MSHSs legal and ethical standards
Compensation Statement
The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $59,267.00 - $88,900.00 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
Non-Bargaining Unit, BAN - Clinical Lab Central Assessioning - WST, Mount Sinai West
Strength through Unity and Inclusion
The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.
At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.
About the Mount Sinai Health System:
Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.
Equal Opportunity Employer
The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.
Compensation
The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $59267 - $88900 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.