SUPERVISOR CB

1st Class Parking Systems 1; Miami Beach (FL); On-site; USD 19,000 - 28,000; Full time

Job summary

1ST CLASS PARKING in Miami Beach is seeking a full-time Supervisor to oversee daily valet operations, supervise attendants, and ensure top-notch guest service.

Candidates should be fluent in English and Spanish, have at least one year of valet supervisor experience (hotel experience a plus), and be able to work 3 pm–11 pm and 11 pm–7 am shifts, including weekends; physical stamina required.

Qualifications

• One year of experience as a supervisor in valet parking.
• Hotel experience a plus.
• Fluent in English and Spanish.

Responsibilities

• Oversee the daily operations of the valet parking service.
• Supervise valet attendants to ensure smooth and efficient service.
• Train new valet attendants on company procedures, safety protocols, and customer service expectations.
• Enforce company policies and ensure compliance with safety regulations.
• Handle customer complaints and resolve issues promptly and professionally.
• Conduct regular inspections of the valet area to maintain cleanliness and organization.

Skills

Team supervision

Customer service

Bilingual English/Spanish

Time management

Job description

1ST CLASS PARKING is a fast-growing Valet Parking company with more than 15 years of experience, providing its services to high-end Hotels, Condominiums, and special events in Miami three-county area.We are looking for a Supervisor to join our team. We are looking for service-minded individuals who are committed to providing outstanding customer satisfaction, team player, highly motivated, energetic, that love cars and are interested in working Full-time.Supervisor are expected to:Oversee the daily operations of the valet parking service.Supervise valet attendants to ensure smooth and efficient service.Maintain a high standard of customer service and ensure guests receive a positive first and last impression.Monitor vehicle flow, ensuring timely parking and retrieval.Train new valet attendants on company procedures, safety protocols, and customer service expectations.Enforce company policies and ensure compliance with safety regulations.Handle customer complaints and resolve issues promptly and professionally.Conduct regular inspections of the valet area to maintain cleanliness and organization.Manage and secure vehicle keys, ensuring proper tagging and storage.Report any incidents, accidents, or operational challenges to upper management.Assist with valet parking duties during peak hours if needed.Ensure valet attendants adhere to dress code and maintain a professional appearance.Schedule is 40 hours per week from 3 pm to 11 pm with 1 shift from 11 pm to 7 am ( including weekeneds )Hotel experience a plus.One year of experience as a supervisor in valet parking.Fluent in English and SpanishValid Florida Driver's LicenseClean driving recordDrive stick shift vehiclesAbility to run and remain standing for extended periods of timeMen and women are encouraged to apply! If you’re passionate about cars, enjoy working in a fast-paced environment, and take pride in delivering exceptional service, we’d love to hear from you!