Supervisor Cash & Remittance

Loyola University Maryland; Baltimore (MD); Hybrid; USD 53,040 - 66,300; Full time

Benefits offered by this job

Remote work options

Hybrid work options

Job summary

Loyola University Maryland is seeking a Supervisor Cash & Remittance to oversee cash operations for the Student Admin. Services department.

The role supports both remote and hybrid work options for qualified applicants and focuses on accurate deposits, reconciliation, and data integrity. Ideal candidates will have a Bachelor's degree and 5–8 years of experience in cash handling, with strong communication and supervisory skills to lead two Customer Service Representatives and ensure smooth daily

Qualifications

• Bachelor's degree required or equivalent.
• 5–8 years of cash operations experience.
• Proven record of trust and responsibility.

Responsibilities

• Receive, reconcile and prepare deposits for cash, check, and credit card payments.
• Maintain and reconcile daily activity in the ERP/general ledger system.
• Supervise two Customer Service Representatives and oversee SAS Front Counter.
• Prepare cash receipts reports and reconcile with bank partners.
• Coordinate with banking partners and internal offices on cash management.

Skills

Cash handling

Customer service

Leadership

Communication

Data entry

Education

Bachelor's degree

Job description

Position Title: Supervisor Cash & Remittance

Employee Type: Regular

Office/Department: Student Admin. Services

Work Environment: Remote and hybrid positions are open to applicants based in states identified here: Work at Loyola | Loyola University Maryland. Loyola University Maryland Main Campus

Job Type: Full time

Benefits at Loyola https://www.loyola.edu/department/people-culture/benefits/

Compensation Range: $53,040.00 - $66,300.00

Anticipated Start Date: Monday, June 15, 2026

If Temporary or Visiting, Estimated End Date

Position Duties

• To receive, reconcile and prepare deposit for cash, check and credit card received by the university.
• Responsible for file maintenance of financial data, including data entry of records into university's ERP system general ledger system & recording and reconcile daily activity.
• Supervise two Customer Service Representatives and ensure smooth operation of the SAS Front Counter and Cash Room.

Essential Functions

• University Wide Deposit Function
  • Receive, post and reconcile all cash, check, wire, and credit card activity for University.
  • Oversee remote deposit function for University in coordination with banking partners.
  • Prepare daily, weekly and monthly cash receipts reports for review by Executive Director of Financial and Auxiliary Operations, Director of Student and Financial Services and Controller's Office.
  • Daily reconciliation of receipts deposited to University banking partners against the General Ledger system.
  • Monthly review of cash receipt related outstanding items.
  • Research, prepare, and process adjustments in coordination with Controller's Office.
  • Prepare biweekly University cash/check deposits to bank partners with third party delivery partner.
  • Point of contact for all University departments that have business operations with cash/check/credit card deposits.
  • Provide documentation and perform research on Yearly Financial Audit requests from Controllers Office/External Audit form.
• Credit Card/E-Check Merchant Accounts
  • Maintain and record all electronic payments received by University.
  • Act as liaison with Merchant Service Provider (Currently M & T Bank) for university merchant accounts.
  • Deploy, troubleshoot and monitor all credit card machines, both wired and wireless, across campus (29 units currently deployed).
  • Work with university department leads to set and enforce policy for proper credit card acceptance and reconciliation.
  • Daily/weekly/monthly reconciliation of University's multiple credit card merchant accounts.
  • Daily/weekly/monthly reconciliation of University's multiple PayPal, Stripe & Authorize.net accounts.
  • Reconcile daily merchant credit card batches against daily receipts.
  • Research, identify, and correct any unidentified batches/errors.
  • Research and coordinate response to bank in regards to credit card charge back inquiries.
  • Daily/monthly/yearly reconciliation of e-check returns.
• University Safe and Petty Cash
  • Responsible for University's working petty cash safe with base of $25K.
  • Coordinate with Director of Student and Financial Services increases/decreases to working safe due to business needs.
  • Prepare biweekly/monthly/end of year reconciliation of safe for review of Director of Student and Financial Services.
  • Prepare and review and audit biweekly petty cash expense vouchers to departmental budgets.
  • Prepare biweekly cash reimbursement to safe from banking partners.
  • Prepare and distribute approved large petty cash requests for Athletic teams and Student organizations.
  • Perform routine and surprise audits of departmental petty cash banks.
• SAS Front Counter
  • Provide Customer Service at SAS front counter.
  • Monitor & reconcile front counter cash drawer.
  • Provide new & replacement ID cards for students, employees, and guests.
  • Assist students & employees with parking registration and payment.
  • Review requests and issue petty cash reimbursements/advances.
  • Answer phones and direct inquiries to appropriate party.
  • Post student account payments and Evergreen account deposits.
  • Reconciliation of daily counter receipts.
  • Open and distribute mail.
  • Assist with general University inquiries.
• Supervision of Staff
  • Directly supervise two Customer Service Representatives.
  • Provide on-going coaching and guidance with regard to effective completion of duties.
  • Model excellent service to students and parents.
  • Prepare annual evaluations which reflect successful commitment to staff responsibilities and identify areas for improvement and professional development.
• Non essential: Performs all other duties and responsibilities as assigned or directed by the supervisor. This may include attendance of and participation in required training for role.

Physical/Environmental Demands

• Office environment/no specific or unusual physical or environmental demands.
• Physical/Environmental Example N/A

Additional Information

• Education Required: Bachelor's degree
• Required Certifications/Licensures Work Experience: 5 - 8 years
• Describe Required Experience
• Required Knowledge, Skills and Abilities
  • Record of trust and responsibility in a cash operations position.
  • Desire to assist others in a service provider environment.
  • Proven track record of cash handling experience.
  • Excellent communication skills.
  • Ability to provide guidance to others.
  • Ability to work in macro and micro environments.
  • Versatile and adaptable.
  • Ability to multi-task.
  • Must be able to support the University's goals for institutional diversity, as well as the goals and values of a Catholic, Jesuit education.

Employment Eligibility

All candidates must be eligible to work in the United States and complete employment eligibility verification by the first day of employment at Loyola University Maryland, as required by law (e.g., Form I-9). Unless explicitly stated otherwise in the job description or job advertisement, Loyola University Maryland does not sponsor employment visas for this position. Successful candidates for any staff, faculty, or administrative position at Loyola University Maryland will be subject to a pre-employment background check.

University Description

Loyola University Maryland, located in the vibrant city of Baltimore, is a prestigious, selective, comprehensive university with a strong residential liberal-arts-based undergraduate program and professional graduate programs at the master’s and doctoral levels. Founded in 1852, Loyola is a Catholic University and one of 27 Jesuit colleges and universities in the United States and the first to bear the name of Saint Ignatius Loyola, founder of the Society of Jesus. Deeply committed to the Ignatian principles upon which it was founded, Loyola focuses on the care and education of the whole person — mind, body, and spirit — and its mission centers on preparing its students to learn, lead, and serve in a diverse and changing world. The Wall Street Journal ranked Loyola No. 19 overall in the nation in its 2026 “Best Colleges” list. Loyola was also ranked No. 51 for impact on graduate salaries and No. 81 in the nation for student experience. U.S. News & World Report has ranked Loyola among the top 10 universities in the North Region for the past decade. Princeton Review named it one of the nation’s top institutions for undergraduate higher education and one of the best Mid-Atlantic colleges for 2026. Loyola is one of 75 colleges and universities included on a list of the “new” dream schools in Jeffrey Selingo’s book, Dream School, Finding the College That’s Right for You. The list of “new” dream schools highlights institutions with strong outcomes, accessible admissions, and dynamic student experiences. Loyola was also listed among the “best value” private colleges in Kiplinger’s Personal Finance. Loyola University Maryland is proud to be recognized among the nation’s top institutions. From national rankings to regional accolades, our commitment to academic excellence, student success, and Jesuit values continues to earn praise from respected organizations and publications. Learn more about our prestigious rankings and notable accolades and university profile by clicking on the hyperlinks.

Diversity Statement

Loyola University Maryland strongly values the benefits that diversity brings to the workplace. In accord with its Ignatian values, the University is committed to creating and promoting a community that recognizes the inherent value and dignity of each person. Loyola University Maryland does not discriminate on the basis of race, sex, color, national or ethnic origin, age, religion, disability, marital status, sexual orientation, gender identity, genetic information, military status, or any other legally protected classification. The University recruits, hires, and promotes in accord with this policy and its Core Values.

Office of People and Culture 410-617-2354 [e-mail]

The advancement of our University is only possible with a thriving team - and with prospective employees who find Loyola to be an irresistible place to work and develop professionally. Learn more about Loyola’s Employee Value Proposition (EVP) and what makes us a destination employer. evp | Office of People and Culture | Loyola University Maryland