Supervisor, Career Center - Dallas

Equus Workforce Solutions; Grand Prairie (TX); On-site; USD 70,000 - 105,000; Full time

Job summary

Equus Workforce Solutions is seeking a driven operations leader to oversee programmatic activities and ensure compliance with contractual obligations across welfare and workforce programs.

The role emphasizes supervising staff, optimizing processes, coordinating partner communications, and maintaining regulatory knowledge to maximize performance and service delivery.

Qualifications

• Bachelor's degree or equivalent experience.
• Experience organizing, planning and developing program operations at a supervisory level.
• Demonstrated customer service skills and excellent leadership, interpersonal and HR management skills.

Responsibilities

• Oversee the project's programmatic activities and operations.
• Review, recommend, report and implement programs to meet contractual obligations and compliance.
• Analyze processes to optimize performance and define operational goals.
• Prioritize assignments and adjust service delivery; may supervise staff.
• Maintain knowledge of applicable laws and regulations related to welfare and workforce programs.
• Direct staff responsibilities to meet/exceed performance standards and coordinate training for operations staff.

Skills

Leadership

Customer service

Interpersonal skills

Education

Bachelor's Degree

Job description

Company Description

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Company Description

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job Description

• Responsible for overseeing the project's programmatic activities and operations
• Reviews, recommends, reports and implements programs to ensure that the project meets contractual obligations and compliance issues
• Analyzes processes and procedures to optimize performance.
• Defines and sets operational goals
• Prioritizes assignments and adjusts or adapts service delivery as needed. May supervisor staff
• Understand all technical aspects of the operational units
• Maintain knowledge of applicable federal, state and local laws, regulations and policies related to welfare and workforce programs
• Maximize performance and productivity
• Direct/delegate staff responsibilities to meet and/or exceed performance standards. Review staff performance and recommend corrective actions as needed
• Facilitate meetings with partners to promote full, frequent communication
• Coordinate training activities to ensure that all operations staff are properly trained to implement project activities effectively
• Participate in development and maintenance of standard operating procedures - Other duties as assigned

Qualifications

• Related Bachelor's Degree from an accredited college or university or equivalent experience
• Experience organizing, planning and developing program operations at a supervisory level
• Demonstrated customer service skills Excellent leadership, interpersonal and human resource management skills

Additional Information

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry's best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

APM, including Equus Workforce Solutions, Ross Innovative Employment Solutions, Dynamic Workforce Solutions, DESI, AGELIC, and Grant Associates, is committed to providing equal employment opportunities to all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

APM is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you require a reasonable accommodation during the application, interview, or selection process, please contact [e-mail].