Supervisor Care Management Social Worker

AdventHealth

Florida

On-site

USD 73,000 - 136,000

Full time

3 days ago

Be an early applicant

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Job summary

AdventHealth Altamonte Springs, north of Orlando, seeks a discharge planning leader to oversee inpatient social services and care management, guiding patient transitions with compliance and teamwork.

This full‑time, day‑shift role (7:30 am–6:00 pm, 4/10s) requires a Bachelor's degree (Master's preferred), 1+ year in care management, 2+ years in social work, and strong data and communication skills. Excellent collaboration with physicians and staff is essential.

Qualifications

Bachelor's degree required; Master's preferred.
1+ year of direct care management experience.
2+ years of social work experience.
Knowledge of CMS Conditions of Participation for discharge planning.
Ability to lead others while ensuring compliance.
Strong communication and data analysis skills.
Experience generating reports and using PC applications.

Responsibilities

Oversees discharge planning and social services in inpatient, observation, and ED.
Implements corporate care management strategies with facility leadership.
Participates in rounds to ensure effective discharge planning and barrier resolutions.
Provides care management expertise to the team.
Monitors documentation quality and regulatory compliance via reports.
Facilitates care conferences for complex transitions.
Participates in meetings to review high-cost or long-stay patients.
Addresses complaints and escalates as needed.
Involves in hiring, onboarding, mentoring staff.
Performs other duties as assigned.

Skills

Critical thinking

Customer service

Process improvement

Data analysis

Lead teams

CMS knowledge

Discharge planning

Communication

Time management

Interdisciplinary teamwork

Education

Bachelor's

Master's

Tools

PC applications

Report development

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
Paid Time Off from Day One
403-B Retirement Plan
4 Weeks 100% Paid Parental Leave
Career Development
Whole Person Well-being Resources
Mental Health Resources and Support
Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

601 E ALTAMONTE DR

City:

ALTAMONTE SPRINGS

State:

Florida

Postal Code:

32701

Job Description:

About the Campus:

Located north of Orlando in the community of Altamonte Springs, our facility is consistently named “Best Hospital” for overall quality, reputation, doctors and nurses by local residents
As the largest satellite campus within the AdventHealth system, AdventHealth Altamonte has been providing state-of-the‑art healthcare to the community since 1973
The 393-bed hospital cares for more than 168,000 patients a year. We are proud to be revolutionizing health care with visionary leadership and world-class resources

Schedule:

Full-Time 4/10hr shifts. Days vary. Holidays and weekends are required.

Shift:

7:30 am – 6:00 pm

Primary Job Responsibilities:

Supervises daily operations of discharge planning and social services in the inpatient, observation, and emergency department, serving as the primary point of contact for inpatient unit Care Management barriers and concerns.
Implements corporate Care Management strategies in collaboration with facility management.
Actively participates in multidisciplinary rounds, ensuring active staff participation and effective discharge planning and barrier resolutions.
Provides discharge planning and progression of care expertise to the interdisciplinary team.
Leverages reports and dashboards to monitor the accuracy of care manager team's documentation and compliance with regulations.
Facilitates care conferences for complex transitions and placements as needed.
Participates in hospital and medical staff meetings to review patients with high dollar, extended length of stay, or difficult placement.
Reports pertinent quality and risk issues to appropriate individuals, departments, and committees in a timely manner.
Addresses patient, staff, physician, and department complaints and follows up with timely communications and escalations.
Participates in hiring, onboarding, educating, evaluating, and mentoring staff.
Performs other duties as assigned.

Knowledge, Skills, and Abilities:

Knowledge of medical necessity for appropriate patient status and level of care [Required]
Knowledge of IMM, MOON, Advanced Directives, Multidisciplinary Rounds, Social Services, Value Based Programs, and other Care Management compliance guidelines [Required]
Ability to lead others effectively while maintaining appropriate compliance [Required]
Knowledge of Centers for Medicare & Medicaid Services (CMS) Conditions of Participation for discharge planning [Required]
Ability to manage multiple tasks and prioritize level of importance [Required]
Critical thinking skills [Required]
Customer service skills [Required]
Ability to implement process improvement processes [Required]
Experience with PC applications and development of reports [Required]
Ability to negotiate optimal resolution of issues [Required]
Ability to manage multiple tasks and prioritize level of importance [Required]
Ability to engage in complex clinical decision-making [Preferred]
Strong professional verbal and electronic communication [Preferred]
Ability to analyze, evaluate, and monitor data [Preferred]
Ability to foster positive Interdisciplinary Team relations and encourage employee engagement [Preferred]
Ability to work independently and/or as part of a team [Preferred]

Education:

Bachelor's [Required]
Master's [Preferred]

Field of Study:

in social work

Work Experience:

1+ experience in direct care management [Required]
2+ social work experience [Required]

Additional Information:

Additionallicensure or certification requirements may apply depending on the specific unit or state in which this position islocated. Please consult the relevant credential grid for detailed informationregardingthese requirements.

Licenses and Certifications: