Supervisor, Care Management - LTSS

Centene; United States; Remote; USD 73,000 - 133,000; Full time

Job summary

A leading health organization is seeking a Supervisor for care coordination teams, focusing on long-term care management. The role involves overseeing compliance, team performance, and ensuring high-quality care delivery. Candidates should have a Bachelor's degree and relevant experience. Competitive salary and flexible work arrangements are offered.

Benefits

Health insurance

401K

Stock purchase plans

Tuition reimbursement

Paid time off

Flexible work arrangements

Qualifications

• Requires a Bachelor's degree and 4+ years of related experience.

Responsibilities

• Supervises the care coordination team for long-term care members.
• Monitors compliance with federal and state regulations.
• Provides coaching to improve member and provider experience.

Skills

Leadership

Communication

Education

Bachelor's degree

Job description

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

Qualified candidates must reside in the state of Arizona.

Position Purpose:

Supervises the care coordination team that serves long-term care members to promote quality and efficacy of care management delivery. Supervises day-to-day escalations and care management issues related to members or providers.

1. Monitors and reviews long-term care management required documentation to maintain and ensure compliance with federal and state regulations and contractual agreements.
2. Assigns caseloads and work assignments to long-term care management team based on state requirements, care management staff experience, and member needs.
3. Works with long-term care senior management on escalated and complex care cases, and provides guidance to junior team members to address member concerns.
4. Educates and provides resources for long-term care management team on key initiatives and member outreach to facilitate ongoing communication between care management team, members, and providers.
5. Evaluates long-term care management team performance and provides feedback regarding performance, goals, and career milestones.
6. Provides coaching and guidance to long-term care management team to improve member and provider experience and facilitate delivery of high-quality care.
7. Assists with onboarding, hiring, and training long-term care management team members.
8. Leads and champions change within scope of responsibility.
9. Performs other duties as assigned.
10. Ensures compliance with all policies and standards.

Education/Experience:

Requires a Bachelor's degree and 4+ years of related experience, or equivalent experience demonstrating applicable knowledge, duties, scope, and skills reflective of this position.

Pay Range: $73,800.00 - $132,700.00 per year

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and flexible work arrangements (remote, hybrid, field, or office schedules). Actual pay will be adjusted based on skills, experience, education, and other factors. Total compensation may include additional incentives.

Centene is an equal opportunity employer committed to diversity. All qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.

About the company

Centene Corporation is a publicly traded managed care company based in St. Louis.