Supervisor Business Services

Allina Health; New Ulm (MN); On-site; USD 49,000 - 67,000; Full time

Benefits offered by this job

Medical/Dental

PTO/Time Away

Retirement Savings Plans

Life Insurance

Short-term/Long-term Disability

Tuition Reimbursement

Job summary

Allina Health in Minnesota is seeking a Business Services Supervisor to organize work sites and processes to optimize service and operational efficiency. This role oversees registration, scheduling, medical billing, records, patient care coordination, staff leadership, budgeting, and continuous quality improvement, with occasional travel to nearby clinics.

Minimum qualification includes an associate degree in business or health-related field with 4 years of related experience (or 6 years with

Qualifications

• Associates degree in business or health field with 4+ years experience, or 6 years with commitment to enroll in an Associate's program within 6 months and obtain an Associate's degree within 4 years.
• Bachelor's degree preferred for other locations; Associates degree for New Ulm.
• Leadership experience is preferred (2 years).

Responsibilities

• Plans, coordinates, and directs business operations.
• Manages staff and performance including coaching, recognizing, and annual reviews.
• Addresses patient and family concerns with providers and staff to ensure resolution.
• Participates in budget planning and monitors the operations budget.
• Other duties as assigned.

Education

Associates degree in business or health related field

Commit to enroll in an Associate's program within 6 months and obtain degree within 4 years

Job description

Location Address

1324 5th St NNew Ulm, MN 56073-1514

Date Posted

October 23, 2026

Department

65001180 Business Services

Shift

Day/Evening (United States of America)

Shift Length

8 hour shift

Hours Per Week

40

Union Contract

Non-Union-NCT

Weekend Rotation

Occasional

Job Summary

Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career.

Key Position Details

• 1.0 FTE (80 hours per two-week pay period)
• 8-hour day/evening shift
• Occasional weekend rotation
• Travel to Springfield, Lamberton and Winthrop clinics as business needs require

Job Description

Supervises business support areas in a single specialty or multi-specialty site. Organizes work site and work processes to optimize service and operational efficiencies.

Principle Responsibilities

• Plans, coordinates, and directs business operations.
  • Coordinates registration/scheduling.
  • Manages medical billing charge entry.
  • Maintains medical records.
  • Coordinates patient care coordination.
  • Directs patient service representatives.
  • Supports ongoing process improvement and problem resolutions.
  • Implements policies, and procedures.
• Manage and develop staff and work teams.
  • Coordinates with recruitment in selecting and retaining qualified applicants.
  • Trains and orients new staff.
  • Manages the performance of staff, including; coaching, recognizing, and delivering annual performance reviews.
• Address patient concerns.
  • Works with providers and staff to address patient and/or family member concerns.
  • Takes appropriate action to ensure resolution to concerns.
• Participates in the budget process.
  • Develops and monitors the operations budget for area responsible.
  • Ensures financial and staffing target are met.
  • Uses critical thinking to offer suggestions and innovations that work towards continuous quality improvements.
• Other duties as assigned.

Required Qualifications

• For all other locations (other than New Ulm): Associates degree in business or health related field and 4 years of related experience required or 6 years of related experience and must commit to enroll in an Associate's program within 6 months of hire and obtain an Associate's degree within 4 years of hire

Preferred Qualifications

• For all other locations (other than New Ulm): Bachelor's degree
• For New Ulm Medical Center, Associates degree
• 2 years of leadership experience

Physical Demands

• Sedentary:
• Lifting weight up to 10 lbs. occasionally, negligible weight frequently

Pay Range

Pay Range: $35.61 to $48.81 per hourThe pay described reflects the base hiring pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift, weekend and/or other differentials may be available to increase your pay rate for certain shifts or work.

Allina Health is committed to adhering with all applicable local, state and federal minimum wage requirements.

Benefit Summary

Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That's why we devote extraordinary resources to help you grow and thrive - not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being - mind, body, spirit and community - of you and your family members.

Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey.

We are focused on creating an inclusive workplace so everyone can see themselves as part of our care team. Our care teams are as diverse as the communities we serve and proud to be contributing to the mission of a leading health care organization. Our pioneering approach to well-being helps every member of our care team feel a deep sense of connection and joy in their work.

Benefits include:

• Medical/Dental
• PTO/Time Away
• Retirement Savings Plans
• Life Insurance
• Short-term/Long-term Disability
• Voluntary Benefits (vision, legal, critical illness)
• Tuition Reimbursement or Continuing Medical Education as applicable
• Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program
• Allina Health is a 501(c)(3) eligible employer

*Benefit eligibility/offerings are determined by FTE and if you are represented by a union.