Supervisor, Business Analysis

Maryland Judiciary; Annapolis (MD); Hybrid; USD 113,000 - 138,000; Full time

Benefits offered by this job

Telework up to 2 days per week

Tuition assistance

Continuing education programs

State Retirement and Pension plans

Job summary

Maryland Judiciary is seeking a Supervisor, Business Analysis in Annapolis, MD. You will supervise a team of business analysts, translate business needs into case management configurations, and ensure compliance with policies. Telework up to 2 days weekly may be available. A Bachelor’s degree and 5 years in business analysis are required.

The role emphasizes leadership, mentoring, and coordinating with management and analysts to drive efficient processes within the JIS Case Mgt Systems division.

Qualifications

• Bachelor's degree from an accredited college or university.
• 5 years of experience in Business System Analysis; one year in lead or supervisor role.

Responsibilities

• Lead and mentor a team of business analysts focusing on configuration and financial configuration and processes.
• Elicit requirements, translate into system configuration, and maintain process models.
• Provide status reporting and stakeholder communication; ensure QA and testing results are approved.

Education

Bachelor's degree

5 years of Business System Analysis experience

1 year of Lead or Supervisor experience

Tools

Microsoft Office

Microsoft Visio

Enterprise Justice

Job description

Location

189 Harry S. Truman Parkway, Annapolis, MD 21401

Salary

$ 125,469

Job Title

Supervisor, Business Analysis

Division/Department

JIS Case Mgt Systems

Closing Date

November 3, 2026

FLSA Status

Non-Exempt

At Will

No

Position Type

FT

Benefits

The Maryland Judiciary offers a generous benefit package including medical, dental, vision, life insurance, paid time off, paid holidays, tuition assistance, continuing education programs, employee assistance programs, and State Retirement and Pension plans. Telework, up to 2 days per week, may also be available. Telework eligibility is based on job functions and the approval of the Administrative Head.

About the Maryland Court System

Maryland Judiciary Benefits (mdcourts.gov)

About the Maryland Court System | Maryland Courts (mdcourts.gov)

Essential Job Functions

Supervise, train, and mentor a team of business analysts with a focus on configuration and financial configuration and processes. These specialized areas are more process oriented than the project oriented work and the supervisor position will help enforce the documented procedures as well as provide direction and guidance. Elicit and gather information necessary to analyze the business processes and requirements of the courts. Translate requirements into case management system configuration. Maintain a document repository containing both current and conceptual process profiles and models. Ensure compliance with current Judiciary policies and standards for personnel and work products. Bridge communication of projects, decisions, roadblocks, and updates between management and analysts.

Essential Duties And Responsibilities

• Lead efforts to elicit requirements using interviews, legal analysis, requirements workshops, surveys, site visits and work flow analysis.
• Determine the appropriate Business Analysis approach/technique/tools based on efficiency and effectiveness.
• Provide end-user support.
• Resolve problems that satisfy business, technical and legal constraints.
• Provide input to management on resource planning for business analyst team members based on staffing levels, priorities, and project deadlines.
• Delegate tasks and provide work assignments to staff.
• Monitor assignments and projects for compliance and QA through completion.
• Determine application configure based on user specifications, functional and technical requirements.
• Ensure configuration implementation complies with team procedures and JIS standards.
• Verify and approve testing results prior to end user communication.
• Develop and implement project communication management plan by determining strategy, developing escalation plans, overseeing work product development, and delivering messages to the appropriate stakeholders.
• Provide status reporting (verbal and written narratives and graphical) to groups of varying knowledge levels and varying degrees of specificity.
• Assist in departmental human resource objectives by assisting in recruiting, selecting, orienting, training, assigning, scheduling, coaching, mentoring, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising and reviewing job contributions; enforcing policies and procedures.
• Other duties as assigned.

Minimum Qualifications

• Education: Bachelor's degree from an accredited college or university.
• Experience: 5 years of experience in Business System Analysis. One (1) year of Lead or Supervisor experience.

Note

Professional work experience as defined above may be substituted on a year for year basis for up to four (4) years of the required education.

Knowledge, Skills, And Abilities

• Knowledge of: Business Analysis principles and best practices.
• Software testing techniques.
• Microsoft Office Tools.
• Project Management methodology.
• Skill In: Strategic thinking, problem solving and conflict resolution.
• Verbal and written communication.
• Leadership and management with increasing level of responsibility and scope.
• Ability To: Interpret customer business needs into application and operational requirements.
• Interpret software design and specification documents.
• Interact professionally with a diverse group including: executives, IT personnel, consultants and subject matter experts.
• Develop requirement documents using standard templates in simple language.
• Work independently, under the direction of the Manager of Business Analysis, with subject matter experts, stakeholders, IT personnel and consultants.
• Supervise the execution of work performed by analyst.
• Provide feedback to analysts.
• Create and maintain instructional documents and templates for the analyst staff.
• Facilitate discussions with diverse groups.
• Engage in, delegate, and prioritize assignments across multiple initiatives.
• Manage workflow and allocate resources.
• Interpret Maryland Code and Statutes.
• Translate business processes into technological solutions.

Physical Requirements

Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Equipment, Machinery And Tools

• Personal computer (laptop and desktop), photocopier, scanner, projector, telephone with microphone for teleconferencing.

Software And Computer Skills

• Microsoft Office Suite of programs (Word, Excel, PowerPoint)
• Microsoft Visio
• Ability to use web-based legal research tools (LexisNexis, Westlaw)
• Enterprise Justice
• Web conferencing and webinar software

Equal-Opportunity Statement

The Maryland Judiciary is an equal-opportunity employer committed to fostering a workplace culture of diversity, equity, inclusion, and belonging. We do not discriminate on the basis of race, color, religion, age, sex, pregnancy, marital status, national origin, military or veteran status, physical or mental disability, familial status, genetic information, gender identity or expression, sexual orientation, or any other characteristic protected by State or federal law. Applicants who need an ADA Accommodation during the application and/or interview process should send their request via email to [e-mail] or call 410-260-1732. The Maryland Judiciary is a drug-free workplace. Applicants must be United States citizens or eligible to work in the United States. Please find the Maryland Judiciary's equal employment opportunity policy here: Policy Prohibiting Discrimination, Harassment, and Retaliation .