Supervisor, Box Office

Texas A&M University; Corpus Christi (TX); On-site; USD 35,000 - 43,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Tuition benefits

Wellness opportunities

Job summary

Texas A&M University-Corpus Christi is seeking a Box Office Supervisor to manage daily ticketing operations for the Performing Arts Center (PAC) and SAMC, including supervising student workers and cash handling. Evening and weekend hours are required to support performances and events.

The role emphasizes customer service, scheduling, and coordination with campus and external units, with opportunities to lead a small team and ensure accurate event information across platforms.

Qualifications

• High school diploma/GED and related experience; education substitutions allowed.
• Associate or higher degrees may substitute for experience.
• Excellent written and verbal communication skills and strong customer service.
• Intermediate proficiency with Microsoft Office applications.
• Strong organizational and multitasking abilities.

Responsibilities

• Provide exceptional customer service through phone, online, and in-person ticket transactions.
• Manage ticket sales and maintain events in the ticketing software.
• Maintain PAC website event information and ticket links.
• Serve as primary custodian of cash and ticket revenue per TAMU-CC policies.
• Hire, train, schedule, and supervise Box Office student workers.

Skills

Customer service

Communication skills

Multitasking

Organizational skills

Microsoft Office

Education

High school diploma/GED

Associate degree

Bachelor's degree

Tools

Microsoft Office

Job description

Job TitleSupervisor, Box Office Agency Texas A&M University - Corpus Christi Department Performing Arts Center Proposed Minimum SalaryCommensurate Job LocationCorpus Christi, Texas Job TypeStaff Job Description

TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately 11,000 students from 47 states and 54 foreign nations. We employ over 1,400 full-time and 2,000 part-time Islanders (including students/GAs). The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees, including doctoral programs. As a member of the Texas A&M University System, TAMU-CC benefits from a range of resources, increased visibility and influence, and opportunities to collaborate in mutually beneficial ways with peers across member institutions and associated agencies. TAMU-CC’s beautiful campus is located on a 240-acre island on Corpus Christi Bay and was ranked #1 College by the Sea by Best College Reviews. Our natural setting is enhanced by its modern, attractive, and state-of-the‑art classroom buildings and support facilities.

PURPOSE

The Box Office Supervisor supports the daily operations of the Performing Arts Center (PAC) and the School of Arts, Media, and Communication (SAMC) by managing ticketing operations, coordinating facility scheduling, and supervising Box Office student workers. This position will require evening and weekend hours to support performances and special events.

DESCRIPTION

Functional Area 1: Box Office (50%)

• Provide exceptional customer service through phone, online, and in‑person ticket transactions.
• Manage ticket sales, including creating, entering, and maintaining events within the ticketing software.
• Maintain the PAC website by ensuring event information and ticket links are current and accurate.
• Serve as the primary custodian of cash and ticket revenue in accordance with TAMU-CC policies and procedures.
• Prepare and submit daily deposit reconciliations with accurate account information.
• Hire, train, schedule, and supervise Box Office student workers, including verifying timesheets.
• Maintain ticketing software, point‑of‑sale systems, and other equipment used for financial transactions.

Functional Area 2: Scheduling (30%)

• Maintain and update shared calendars for all PAC performance spaces.
• Coordinate facility scheduling according to institutional priorities.
• Collaborate with academic departments, campus units, student organizations, and external clients to schedule events.
• Communicate event requirements to technical, business, marketing, and other support staff, and schedule production meetings as needed.

Functional Area 3: Event Support (20%)

• Provide operational support for PAC, SAMC, and Institutional Advancement (IA) events as needed, including evenings and weekends.
• Assist with marketing and promotional activities for events as needed.
• Perform other duties as assigned.

QUALIFICATIONS

• High school diploma/GED Five (5) years of related experience
• Additional education may be considered as a substitution for the minimum requirements.
• Associate degree and three (3) years of related experience
• Bachelor's degree and one (1) year of related experience
• Excellent written and verbal communication skills.
• Intermediate proficiency with Microsoft Office applications.
• Strong customer service, organizational, and multitasking skills.

PREFERRED QUALIFICATIONS

• Experience with ticketing software and point‑of‑sale systems.
• Experience supervising student employees or part‑time staff.
• Experience working in performing arts, higher education, or event management.

SALARY

$43,888/annually, approximately 3,657.34/monthly. NOTE: Employment may be impacted by the Presidential proclamation issued on September 19, 2025 and the moratorium issued by Texas Governor Abbott on January 27, 2026.

BENEFITS (rules, policies, eligibility apply)

• Insurance Medical $0 - $30 per month for Employee Only coverage after university contribution ($920 value).
• Up to 83% of premium covered by the university: Employee and Spouse Employee and Children Employee and Family coverage.
• Dental & Vision Life Insurance, Accidental D&D, Long Term Disability, Flexible Spending Account and Day Care Spending Account.
• On‑campus wellness opportunities.
• Work Life Solutions: Counseling, Work Life Assistance, Financial Resources, and Legal Resources.
• Tuition Benefits: Public Loan Forgiveness Book scholarships 100% tuition coverage for up to 18 credit hours per fiscal year (other rules may apply).
• Retirement Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP) Voluntary Tax Deferred Account/Deferred Compensation Plan.
• Time Off: 8+ hours of vacation paid time off every month.
• 8 hours of sick leave time off every month.
• 8 hours of paid time off for Birthday leave.
• 12-15 paid holidays each year.
• All positions are security‑sensitive.
• Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer

The Texas A&M University System is one of the largest systems of higher education in the nation, with a statewide network of twelve universities, eight state agencies, a comprehensive health science center, Texas A&M-Fort Worth and Texas A&M-RELLIS. The A&M System is committed to providing an educational and work environment that is conducive to the personal and professional development of each employee. Each member institution provides equal opportunity and access to all students, employees and prospective employees.

External Applicants - Applicants not currently employed by a Texas A&M System member may Search Postings and apply for positions within one or more A&M System members by selecting the job posting. Internal Applicants - This site lists job postings throughout The Texas A&M University System. It is intended for applicants not currently employed by a member of the system. Current employees should apply for jobs on the Internal Career site. The Texas A&M System is an Equal Opportunity/ Veterans/ Disability Employer.