Supervisor - Big Buns (Reston)

Thompson Hospitality; Great Falls Crossing (VA); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a dynamic team at a leading hospitality company where your leadership will inspire others to deliver exceptional service. As a supervisor, you will play a crucial role in ensuring guests have memorable experiences while maintaining smooth operations. This role offers the opportunity to foster a positive work culture and develop your career in a fast-growing organization committed to community values and diversity. If you are passionate about food service and teamwork, this position is perfect for you!

Benefits

Health/Dental/Vision

Paid Time Off

401(k), matched up to 4%

Short- and Long-Term Disability

Tuition Reimbursement

Employee Referral Program

Pet Insurance

Discounts on Hotels, Travel, Tickets, Restaurants

Discounted meal plan for employees and relatives

Qualifications

• Experience in food and beverage and supervisory roles.
• Strong work ethic and commitment to teamwork.

Responsibilities

• Lead team members to deliver outstanding customer service.
• Oversee daily operations and maintain high-quality standards.
• Train new team members and foster a welcoming atmosphere.

Skills

Customer Service

Team Leadership

Food and Beverage Experience

Training and Coaching

Job description

Overview

At Big Buns, we believe that good burgers and beer are best enjoyed in a laid-back and hospitable atmosphere. As a supervisor, you will play a pivotal role in upholding our core values and ensuring our guests have an unforgettable dining experience. We are seeking enthusiastic individuals who value teamwork, exceptional service, and creating positive moments for our guests.

Competitive Benefits:

• Health/Dental/Vision
• Paid Time Off
• 401(k), matched up to 4%
• Short- and Long-Term Disability
• Tuition Reimbursement
• Employee Referral Program
• Pet Insurance
• Discounts: Hotels, Travel, Tickets, Restaurants
• Employees and their relatives are eligible for a discounted meal plan at any of our HBCU client locations while they are attending school.

Responsibilities

• Lead and inspire team members to deliver outstanding customer service.
• Oversee daily operations to ensure a smooth and efficient workflow.
• Train new team members and provide continuous coaching and feedback.
• Foster a welcoming and inclusive atmosphere for both guests and staff.
• Maintain high-quality standards to ensure products are prepared to perfection.
• Monitor inventory levels and place orders as needed to meet demand.
• Collaborate with management to implement new initiatives and improvements.
• Address guest feedback and concerns promptly to ensure a positive experience for all.
• Uphold health and safety guidelines to maintain a clean and safe environment.
• Cultivate a positive and respectful work culture that promotes teamwork and excellence.

Qualifications

• Experience in food and beverage
• Experience as a supervisor
• An amazing work ethic

Who We Are:

At Big Buns, we believe that great products start with great people. Join us and be part of a team that takes pride in delivering top-notch food in a fun and hospitable environment.

Thompson Hospitality is the nation’s largest minority-owned food and facilities management company. Our services include hospitality, full dining and quick service restaurants, campus dining, diversity consultation, facility operations and maintenance management. We are a family-run organization with more than thirty years providing services built on our core mission to provide a positive experience to every relationship we are involved in: one guest, one client, one team member at a time. As a fast growing company, we have a growth plan to more than double in size over the next three years. We are looking for team members who are interested in developing their careers to the next level while joining our team of over 4,000 employees, serving clients in over 40 states to include more than 1.9 million guests each year. Thompson Hospitality focuses on three core areas in everything we do:

• Purpose
  • Give back to our communities
  • Celebrate diversity
• People
  • Do the right thing
  • Treat people the way you want to be treated
  • Always do your best
  • Be accountable for our actions
• Performance
  • Serve the highest quality food
  • Provide world-class service
  • Maintain flexibility to better serve our clients

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.