Supervisor - Banquets

Shanty Creek Resorts; Kingsley (MI); On-site; USD 27,552 - 55,104; Full time

Job summary

A leading hospitality venue in Michigan seeks a Supervisor - Banquets to oversee events and ensure top-quality service. The role involves coordinating with various departments, training staff, and managing banquet operations. Candidates should have supervisory experience in hospitality and strong organizational skills. This full-time position offers a competitive salary ranging from $20.00 to $40.00 per hour.

Qualifications

• Proven experience in a supervisory role within the hospitality industry.
• Strong organizational and multitasking skills, managing multiple events.
• Certification in food safety and sanitation practices preferred.

Responsibilities

• Oversee the setup, execution, and breakdown of all banquet events.
• Coordinate with kitchen and service staff for efficient service.
• Train and evaluate banquet staff, providing guidance for performance.
• Manage inventory and supplies for banquet operations.
• Resolve issues or complaints during events to maintain customer satisfaction.

Skills

Leadership

Communication

Organizational skills

Problem-solving

Education

High school diploma or equivalent

Degree in hospitality management or a related field

Tools

Event planning software

Job description

Overview

The Supervisor - Banquets plays a crucial role in ensuring the seamless execution of events and functions within the hospitality sector. This position is responsible for overseeing all banquet operations, ensuring that each event meets the highest standards of service and quality. The supervisor will coordinate with various departments, including catering, kitchen staff, and event planners, to deliver exceptional guest experiences. Additionally, this role involves training and managing banquet staff, ensuring they are equipped to perform their duties effectively. Ultimately, the success of the banquets and events is a direct reflection of the supervisor's leadership and organizational skills.

Minimum Qualifications

• High school diploma or equivalent; a degree in hospitality management or a related field is preferred.
• Proven experience in a supervisory role within the hospitality industry, particularly in banquet or event services.
• Strong organizational and multitasking skills, with the ability to manage multiple events simultaneously.

Preferred Qualifications

• Experience with event planning software or management systems.
• Certification in food safety and sanitation practices.
• Previous experience in a luxury hotel or high-end restaurant environment.

Responsibilities

• Oversee the setup, execution, and breakdown of all banquet events, ensuring adherence to client specifications and company standards.
• Coordinate with kitchen and service staff to ensure timely and efficient service during events.
• Train, supervise, and evaluate banquet staff, providing guidance and support to enhance their performance.
• Manage inventory and supplies for banquet operations, ensuring all necessary items are available and in good condition.
• Resolve any issues or complaints that arise during events, maintaining a high level of customer satisfaction.

Skills

The required skills for this position include strong leadership and communication abilities, which are essential for managing a diverse team and ensuring effective collaboration among departments. Organizational skills are critical, as the supervisor must coordinate various aspects of events, from setup to execution. Problem-solving skills are also vital, as the supervisor will need to address any challenges that arise during events promptly. Preferred skills, such as familiarity with event planning software, can enhance efficiency in scheduling and resource management. Overall, a combination of these skills will enable the supervisor to create memorable experiences for guests while maintaining operational excellence.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Hospitality

Traverse City, MI

Salary: $20.00-$40.00 per hour