Supervisor, Auto Ops Maddox, 2nd Shift

Fanatics; Sunnyvale (TX); On-site; USD 80,000 - 110,000; Full time

Job summary

Fanatics Collectibles is seeking a Maddox Supervisor in Sunnyvale, TX, to lead the Maddox AI team and drive key initiatives. The role requires managing small teams and coordinating with leadership on timelines and quality metrics.

The ideal candidate has PM experience, strong analytical skills, and a proven ability to present insights to Senior Leadership. This is a fast-paced role with exposure to product operations and manufacturing workflows.

Qualifications

• Bachelor's degree in Business, Analytics, or related preferred.
• 3-5 years’ relevant experience in Project Management, preferred.
• Proven ability to create and deliver professional PowerPoint presentations to Senior Leadership.
• Proven ability to lead a team and execute against a designed plan.
• Vendor relationship management for design, testing, shipping, and implementation of future machines.
• Strong critical thinking, analytical, and problem-solving capabilities.

Responsibilities

• Manage small teams of 5-8 associates.
• Provide guidance and training to QC Associates.
• Identify opportunities to streamline processes and improve efficiency.
• Track KPIs weekly and report insights to Senior Leadership.
• Collaborate with Product Operations and Manufacturing leadership on timelines.
• Analyze Maddox AI outputs and maintain Airtable data quality.
• Communicate effectively with external partners and escalate issues as needed.
• Oversee overnight shift (5pm–12am) for Maddox QC.

Skills

Team leadership

PowerPoint

Vendor management

Jira

Excel

Project management

Analytical thinking

Education

Bachelor's degree

Tools

Jira

Job description

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

About the Team

Fanatics Collectibles is a new company operating at the intersection of collectibles, culture, and technology. Backed by world-class investors, operators, and sports & entertainment partners, we are building the global leader in next-generation collectibles. As part of the broader Fanatics ecosystem, we leverage a digital sports platform that spans over 900 sports properties and engages more than 81 million fans. Together, we are reimagining every part of the collectibles experience for fans, partners, and creators.

Role Summary

Fanatics Collectibles is looking for a Maddox Supervisor in Sunnyvale, Texas. This role reports into the Manager, Autograph Operations, and is responsible for leading the Maddox AI team and managing key initiatives. The ideal candidate has prior experience with managing small teams, displays strong problem-solving and analytical skills, and has prior experience as a Project Manager. Candidates with a passion for sports, culture, & entertainment will find themselves a strong cultural fit.

Responsibilities

• Manage small teams of 5-8 associates
• Provides guidance and support to all QC Associates, to include mentorship and training
• Partners with leadership to identify opportunities to streamline processes and enhance efficiency
• Track KPIs weekly to report key insights out to Senior Leadership
• Works closely with Product Operations and Manufacturing leadership to effectively manage project timelines.
• Conducts analysis on Maddox AI outputs to properly compile data in Airtable databases and address any quality discrepancies from Maddox AI
• Effectively communicates to external partners and proactively escalates issues related to machinery
• Supervise overnight (5pm – 12am) shift of associates running Maddox QC

The Ideal Candidate

• Bachelor’s Degree in Business, Analytics, or related preferred
• 3-5 years’ relevant experience in Project Management, preferred
• Proven ability to create and deliver professional PowerPoint presentations to Senior Leadership, providing insights and updates effectively
• Porven ability to lead a team and execute against a designed plan, providing critical updates along the way to all relevant stakeholders
• Manage vendor relationship for design, testing, shipping, and implementation of future machines
• Strong critical thinking, analytical, and problem-solving capabilities to forecast and plan effectively
• Comfortable working in a fast-paced environment and able to both sit and stand for extended periods of time
• Advanced in Microsoft Office Suite, as well as Excel, PowerPoint, Jira, and some coding abilities preferred

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