Supervisor, Assessment

Lifepoint Health Careers; Georgetown (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

Rock Springs, located in Georgetown, TX, and part of Lifepoint Health, seeks a Supervisor, Assessment to lead clinical and operational efforts in behavioral health. This role focuses on assessment, referrals, and coordinating care for adults and seniors.

Ideal candidates hold an RN license or a Master’s in Social Work/Counseling, with strong clinical assessment skills, and CPR/de‑escalation certification (or within 30 days of hire). Competitive benefits offered.

Qualifications

• Clinical assessment skills required for evaluating patients and determining level of care.
• Strong customer service skills to assist patients, physicians, visitors, and coworkers.
• Ability to educate and coach staff and serve as a clinical point of contact.

Responsibilities

• Facilitates response to requests for services, including initial response, assessment and referral process.
• Conducts initial evaluation and documents patient symptoms, functioning, and needs for LOC determination.
• Maintains appropriate staffing for shifts and ensures compliance with paperwork and insurance processes.
• Educates and coaches staff; acts as a point person for clinical decisions and escalations.

Skills

Clinical assessment

Customer service

Staff education

Education

Associate's Degree in Nursing

Master's degree in Social Work/Counseling

Tools

EMTALA knowledge

Job description

Title: Supervisor, Assessment

Job Type: Full time

Your experience matters!

At Rock Springs, we are driven by a profound commitment to prioritize your well‑being so you can provide exceptional care to others. Here, you're not just valued as an employee, but as a person.

As a Supervisor, Assessment joining our team, you're embracing a vital mission dedicated to making communities healthier Join us on this meaningful journey where your skills, compassion, and dedication will make a remarkable difference in the lives of those we serve.

How you'll contribute:

This position is responsible for supporting the needs of the department with a focus on clinical, operational, and administrative excellence.

Essential Functions

• Facilitates response to request for services, including the initial response, the assessment and referral process, the designation of appropriate level of care, admission into services and appropriate follow up activity
• Conducts initial evaluation, initiates the assessment, documenting patient symptomology, functioning, needs and provides information to MD for LOC determination
• Demonstrates excellent customer service skills in assisting patients, physicians, visitors and coworkers in a prompt and courteous manner
• Possess clear knowledge of Emergency Detention paperwork and processes and EMTALA
• Maintains all pre‑admission and admission paperwork with accuracy, completes all per-certification with insurance companies
• Ensures appropriate staffing for shift
• Minimizes use of overtime
• Assists in monitoring attendance
• Educates and coaches staff and acts as a point person for clinical decisions
• Reports all issues and incidents to the Director of appropriately
• Ensure staff has completed all needed documentation, call logging, insurance calls, and additional tasks prior to the end of shift

Additional Information

• Prior experience in a psychiatric healthcare facility working with adult and geriatric patients preferred. Must have strong clinical assessment skills.

Qualifications and requirements:

Education: Associate's Degree in Nursing Required or Master's degree in Social Work/Counseling required.

License: Current clinical, social work, or RN license as required by state regulations.

Certifications: CPR and De‑escalation certification required or obtain within 30 days of hire.

Continuing Education Benefits: Lifepoint Behavioral Health is an approved continuing education provider through the National Board for Certified Counselors (NBCC) and the National Association of Social Workers (NASW), offering eligible Social Workers and Counselors access to continuing education opportunities that support professional development and licensure renewal.

About us

Rock Springs is located in Georgetown, TX, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters.

EEOC Statement

Rock Springs is an Equal Opportunity Employer. Rock Springs is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.