Assessment Specialist

Rock Springs; Georgetown (TX); On-site; USD 50,000 - 68,000; Full time

Job summary

Rock Springs in Georgetown, TX is seeking an Assessment Specialist to support patients through initial inquiries, assessments, and referrals. The role emphasizes compassionate care, accurate documentation, and collaboration with clinicians to ensure appropriate levels of care.

You will coordinate admissions and precertification processes while maintaining excellent customer service and working within the Lifepoint Behavioral Health network to help communities stay healthier.

Qualifications

• Associate's Degree in Nursing or Master's in Social Work/Counseling required.
• Current clinical, social work, or RN license as required by state regulations.
• CPR and De-escalation certification required or obtain within 30 days of hire.
• Prior experience in a psychiatric healthcare facility with adult and geriatric patients preferred.

Responsibilities

• Respond to service requests, manage initial assessment and referral process, determine level of care, admit to services, and arrange follow-up.
• Conduct initial evaluation, document symptoms and needs, and inform MD for LOC determination.
• Provide excellent customer service to patients, physicians, visitors, and coworkers.
• Maintain knowledge of Emergency Detention paperwork and EMTALA processes.
• Complete preadmission/admission paperwork and precertification with insurance providers.

Skills

Customer service

Clinical assessment

Communication

Teamwork

Education

Associate's Degree in Nursing

Master's degree in Social Work/Counseling

Job description

Title: Assessment Specialist

Job Type: Full time

Your experience matters! At Rock Springs, we are driven by a profound commitment to prioritize your well‑being so you can provide exceptional care to others. Here, you're not just valued as an employee, but as a person.

As an Assessment Specialist joining our team, you're embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion, and dedication will make a remarkable difference in the lives of those we serve.

How You'll Contribute

The Assessment Specialist is responsible for receives inquiry calls and assists the caller with scheduling a face-to-face assessment or triage to the appropriate community referral. assesses or ensures assessment by a qualified mental health professional of patients who present for assessment. screens for medical and behavioral emergency conditions. performs a comprehensive assessment and quality therapeutic care to patients seeking treatment for substance abuse, dual diagnosis, or psychiatric or emotional disorders; coordinates with the clinical team/on-call physician to ensure these needs are met either at the facility or other appropriate community providers. interprets treatment to patient and family to help reduce fear and other attitudes obstructing acceptance of care and continuation of treatment. completes the administrative processes of admission and precertification of care with external payers, as necessary. reports to- assessment manager/supervisor

Essential Functions

• Facilitates response to a request for services, including the initial response, the assessment, and referral process, the designation of the appropriate level of care, admission into services, and appropriate follow up activity
• Conducts initial evaluation, initiates the assessment, documents patient symptomology, functioning, and needs and provides information to MD for LOC determination
• Demonstrates excellent customer service skills in assisting patients, physicians, visitors, and coworkers in a prompt and courteous manner
• Possess clear knowledge of Emergency Detention paperwork and processes and EMTALA
• Maintains all preadmission and admission paperwork with accuracy, and completes all pre-certification with insurance companies with insurance companies

Additional Information

• Prior experience in a psychiatric healthcare facility working with adult and geriatric patients preferred. Must have strong clinical assessment skills..

Qualifications And Requirements

Education

Associate's Degree in Nursing Required or Master's degree in Social Work/Counseling required.

License

Current clinical, social work, or RN license as required by state regulations.

Certifications

CPR and De-escalation certification required or obtain within 30 days of hire.

Continuing Education Benefits

Lifepoint Behavioral Health is an approved continuing education provider through the National Board for Certified Counselors (NBCC) and the National Association of Social Workers (NASW), offering eligible Social Workers and Counselors access to continuing education opportunities that support professional development and licensure renewal.

About Us

Rock Springs is located in Georgetown, TX, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters.

EEOC Statement

"Rock Springs is an Equal Opportunity Employer. Rock Springs is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.