Supervisor, Assessment

Lifepoint Health, Inc.; Georgetown (TX); Presencial; USD 65.000 - 85.000; Tempo integral

Resumo da vaga

Rock Springs in Georgetown, TX, part of Lifepoint Health, seeks a Supervisor, Assessment to lead clinical evaluation, referrals, and care decisions across shifts. You will ensure efficient assessment processes, accurate documentation, and coordination with physicians to determine level of care.

We value strong customer service, staff mentorship, and adherence to policies. A nursing or social work background with appropriate licenses is required, with CPR and de-escalation certification preferred

Qualificações

• Education: AD Nursing or MSW/ Counseling.
• License: Current clinical, social work, or RN license as required.
• Certifications: CPR and De-escalation; provided within 30 days of hire.

Responsabilidades

• Facilitates response to service requests, assesses needs, and determines level of care.
• Conducts initial evaluation and documents patient status for LOC.
• Delivers excellent customer service to patients, physicians, visitors, and coworkers.
• Ensures appropriate staffing and minimizes overtime.
• Coaches staff on clinical decisions and ensures proper documentation.
• Reports issues to Director and ensures shift end documentation.

Conhecimentos

Customer service

Clinical assessment

Staff coaching

Formação

Associate's Degree in Nursing

Master's degree in Social Work/Counseling

Descrição da vaga

Title: Supervisor, Assessment

Job Type: Full time

Your experience matters!

At Rock Springs, we are driven by a profound commitment to prioritize your well‑being so you can provide exceptional care to others. Here, you're not just valued as an employee, but as a person.

As a Supervisor, Assessment joining our team, you're embracing a vital mission dedicated to making communities healthier Join us on this meaningful journey where your skills, compassion, and dedication will make a remarkable difference in the lives of those we serve.

How you'll contribute:

This position is responsible for supporting the needs of the department with a focus on clinical, operational, and administrative excellence.

Essential Functions

• Facilitates response to request for services, including the initial response, the assessment and referral process, the designation of appropriate level of care, admission into services and appropriate follow up activity
• Conducts initial evaluation, initiates the assessment, documenting patient symptomology, functioning, needs and provides information to MD for LOC determination
• Demonstrates excellent customer service skills in assisting patients, physicians, visitors and coworkers in a prompt and courteous manner
• Possess clear knowledge of Emergency Detention paperwork and processes and EMTALA
• Maintains all pre‑admission and admission paperwork with accuracy, completes all per-certification with insurance companies
• Ensures appropriate staffing for shift
• Minimizes use of overtime
• Assists in monitoring attendance
• Educates and coaches staff and acts as a point person for clinical decisions
• Reports all issues and incidents to the Director of appropriately
• Ensure staff has completed all needed documentation, call logging, insurance calls, and additional tasks prior to the end of shift

Additional Information

• Prior experience in a psychiatric healthcare facility working with adult and geriatric patients preferred. Must have strong clinical assessment skills.

Qualifications and requirements:

Education: Associate's Degree in Nursing Required or Master's degree in Social Work/Counseling required.

License: Current clinical, social work, or RN license as required by state regulations.

Certifications: CPR and De‑escalation certification required or obtain within 30 days of hire.

Continuing Education Benefits: Lifepoint Behavioral Health is an approved continuing education provider through the National Board for Certified Counselors (NBCC) and the National Association of Social Workers (NASW), offering eligible Social Workers and Counselors access to continuing education opportunities that support professional development and licensure renewal.

About us

Rock Springs is located in Georgetown, TX, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters.

EEOC Statement

Rock Springs is an Equal Opportunity Employer. Rock Springs is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.