Supervisor, Air Export

DSV Road GmbH; Woodbridge Township (NJ); On-site; USD 75,000 - 115,000; Full time

Job summary

DSV Air & Sea Inc. in the United States seeks an Air Export Supervisor to lead the day-to-day operations of the air export team, ensuring shipments are processed accurately and on time according to customer requirements.

You will supervise a team of air export coordinators, coordinate with customers, carriers and internal stakeholders, resolve issues, and uphold compliance with customs, export controls, and hazardous materials regulations.

Qualifications

• Strong knowledge of air export operations, documentation, and regulations.
• Excellent communication skills, both verbal and written.
• Strong problem-solving and analytical skills.
• Ability to work under pressure and meet deadlines.
• Strong attention to detail and accuracy.
• Proficiency in Microsoft Office (Excel, Word, and Outlook).
• Familiarity with transportation management systems (TMS) and/or ERP systems is preferred.

Responsibilities

• Supervise and coordinate the activities of a team of air export coordinators to ensure smooth and efficient operations.
• Monitor and manage the flow of export shipments to ensure compliance with customer requirements and company policies.
• Communicate with customers, carriers, and other stakeholders to ensure timely and accurate delivery of shipments.
• Resolve issues related to shipments, such as delays, damages, or customs clearance problems.
• Ensure that all documentation is accurate and complete, including air waybills, commercial invoices, and other export documents.
• Provide excellent customer service and ensure that customer expectations are met or exceeded.
• Ensure compliance with relevant laws and regulations, including customs regulations, export controls, and hazardous materials regulations.
• Participate in the development and implementation of process improvements to increase efficiency and quality of service.

Skills

Air export operations

Documentation

Regulations

Customer service

Communication skills

Problem solving

Attention to detail

MS Office

TMS/ERP systems

English fluency

Education

Bachelor's degree in transportation/logistics

Tools

CargoWise

TMS

ERP systems

Job description

If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.

Job area: Managerial

DSV – Global Transport and Logistics

At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long‑term, sustainable growth and value for our customers, employees, shareholders and society.

Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.

As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.

Division:Air & Sea
Job Posting Title: Supervisor, Air Export
Time Type: Full Time

The Air Export Supervisor is responsible for overseeing the day-to-day operations of the air export team to ensure that all shipments are processed accurately and timely in accordance with customer requirements and company policies. This position involves supervising and coordinating the activities of a team of air export coordinators, communicating with customers, carriers, and other stakeholders, resolving issues and providing excellent customer service.

Duties and Responsibilities

• Supervise and coordinate the activities of a team of air export coordinators to ensure smooth and efficient operations
• Monitor and manage the flow of export shipments to ensure compliance with customer requirements and company policies
• Communicate with customers, carriers, and other stakeholders to ensure timely and accurate delivery of shipmentsResolve issues related to shipments, such as delays, damages, or customs clearance problems
• Ensure that all documentation is accurate and complete, including air waybills, commercial invoices, and other export documents
• Provide excellent customer service and ensure that customer expectations are met or exceeded
• Ensure compliance with relevant laws and regulations, including customs regulations, export controls, and hazardous materials regulations
• Participate in the development and implementation of process improvements to increase efficiency and quality of service

Educational background / Work experience

A bachelor's degree in transportation, logistics, international business, or a related field is preferred. However, equivalent experience in the transportation and logistics industry may be considered.

• Strong knowledge of air export operations, documentation, and regulations
• Excellent communication skills, both verbal and written
• Strong problem-solving and analytical skillsAbility to work under pressure and meet deadlines
• Strong attention to detail and accuracy
• Proficiency in Microsoft Office (Excel, Word, and Outlook)
• Familiarity with transportation management systems (TMS) and/or enterprise resource planning (ERP) systems is preferred

Supervisory Responsibilities (if any)

This position is responsible for supervising a team of air export coordinators, including hiring, training, and performance management.

Preferred Qualifications

• A bachelor's degree in transportation, logistics, international business, or a related field preferred
• Professional certification in logistics or supply chain management, such as Certified Logistics Professional (CLP) or Certified Supply Chain Professional (CSCP)
• Experience in project management or process improvement initiatives
• Familiarity with industry-specific software and tools, such as CargoWise

Fluent in English (verbal and written)

Computer Literacy

• Proficiency in Microsoft Office (Excel, Word, and Outlook) is required.
• Familiarity with transportation management systems (TMS) and/or enterprise resource planning (ERP) systems is preferred.

At-Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause

For this position, the expected base pay range is $75k-$115k annually. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase . Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [e-mail] . If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.