Supervisor, Air Export

Dsv Air & Sea SAU; Itasca, Northern (IL, KY); Hybrid; USD 67,000 - 85,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Job summary

DSV – Global Transport and Logistics in Itasca, IL is seeking an Air Export Supervisor to lead a team of export coordinators and ensure accurate, timely processing of shipments. The role requires supervising daily operations, solving issues, and maintaining top customer service standards.

Requirements include a bachelor’s degree in a related field or equivalent experience, fluent English, and strong knowledge of air export documentation. Competitive pay and comprehensive benefits are offered.

Qualifications

• Bachelor's degree in transportation, logistics, international business or related field preferred.
• Equivalent experience in transportation and logistics may be considered.
• Fluent in English (oral and written) is required.

Responsibilities

• Supervise and coordinate the activities of a team of air export coordinators to ensure smooth and efficient operations.
• Monitor and manage the flow of export shipments to ensure compliance with customer requirements and company policies.
• Communicate with customers, carriers, and other stakeholders to ensure timely and accurate delivery of shipments.
• Resolve issues related to shipments, such as delays, damages, or customs clearance problems.
• Ensure that all documentation is accurate and complete, including air waybills, commercial invoices, and other export documents.
• Provide excellent customer service and ensure that customer expectations are met or exceeded.
• Ensure compliance with relevant laws and regulations, including customs regulations, export controls, and hazardous materials regulations.
• Participate in the development and implementation of process improvements to increase efficiency and quality of service.

Skills

Air export operations

Communication skills

Problem solving

Deadline orientation

Attention to detail

Microsoft Office

Education

Bachelor's degree in transportation, logistics, international business

Master's degree in transportation, logistics, international business

Tools

CargoWise

Cargospot

TMS/ERP familiarity

Job description

DSV – Global Transport and Logistics

At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.

Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.

As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.

Visit dsv.comand follow us onLinkedInandFacebook.

Location: USA - Itasca, N Arlington Heights Rd

Division:Air & Sea

Job Posting Title:Supervisor, Air Export

Time Type:Full Time

Summary

The Air Export Supervisor is responsible for overseeing the day-to-day operations of the air export team to ensure that all shipments are processed accurately and timely in accordance with customer requirements and company policies. This position involves supervising and coordinating the activities of a team of air export coordinators, communicating with customers, carriers, and other stakeholders, resolving issues and providing excellent customer service.

Duties and Responsibilities

• Supervise and coordinate the activities of a team of air export coordinators to ensure smooth and efficient operations
• Monitor and manage the flow of export shipments to ensure compliance with customer requirements and company policies
• Communicate with customers, carriers, and other stakeholders to ensure timely and accurate delivery of shipments
• Resolve issues related to shipments, such as delays, damages, or customs clearance problems
• Ensure that all documentation is accurate and complete, including air waybills, commercial invoices, and other export documents
• Provide excellent customer service and ensure that customer expectations are met or exceeded
• Ensure compliance with relevant laws and regulations, including customs regulations, export controls, and hazardous materials regulations
• Participate in the development and implementation of process improvements to increase efficiency and quality of service

Educational background / Work experience

• A bachelor's degree in transportation, logistics, international business, or a related field is preferred. However, equivalent experience in the transportation and logistics industry may be considered.

Skills & Competencies

• Strong knowledge of air export operations, documentation, and regulations
• Excellent communication skills, both verbal and written
• Strong problem-solving and analytical skills
• Ability to work under pressure and meet deadlines
• Strong attention to detail and accuracy
• Proficiency in Microsoft Office (Excel, Word, and Outlook)
• Familiarity with transportation management systems (TMS) and/or enterprise resource planning (ERP) systems is preferred

Function / Market & Industry Knowledge / Business Acumen / Processes

Supervisory Responsibilities (if any)

• This position is responsible for supervising a team of air export coordinators, including hiring, training, and performance management.

Preferred Qualifications

• A master's degree in transportation, logistics, international business, or a related field
• Professional certification in logistics or supply chain management, such as Certified Logistics Professional (CLP) or Certified Supply Chain Professional (CSCP)
• Experience in project management or process improvement initiatives
• Familiarity with industry-specific software and tools, such as CargoWise or Cargospot

Language skills

• Fluent in English (oral and written)

Computer Literacy

• Proficiency in Microsoft Office (Excel, Word, and Outlook) is required.
• Familiarity with transportation management systems (TMS) and/or enterprise resource planning (ERP) systems is preferred.

At Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.

For this position, the expected base pay is: $67,000 - $85,000 / Annual. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, geographic location and other objective business considerations.

DSV provides a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. In addition, our 401(k) plan offers company-matching contributions up to 5% to help you build a secure financial future. To support a healthy work-life balance, DSV also offers generous paid time off, paid holidays, and additional floating holidays.

DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through theDSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [e-mail]. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world‑class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.