Supervisor, Adult Day Services

Easterseals Southern California; Escondido (CA); On-site; USD 29,549 - 42,085; Full time

Benefits offered by this job

Medical, dental & vision coverage

401k program

Tuition reimbursement up to $5,250 per year

15 days of paid time off

11 paid holidays

Career growth opportunities

Job summary

Easterseals Southern California is hiring a Supervisor for Adult Day Services in Escondido. This full-time role requires overseeing daily operations, training staff, and ensuring compliance with quality standards.

The ideal candidate should have a Bachelor's degree and relevant experience. We offer comprehensive benefits including paid time off, medical, dental, and vision coverage, as well as opportunities for professional growth.

Qualifications

• 4 years of work experience in related field preferred, including some supervisory experience.
• Possess and maintain valid CPR and First Aid Certifications.
• Ability to demonstrate active listening and empathy.

Responsibilities

• Supervise day-to-day operation of assigned services.
• Evaluate training needs and provide observations of associates.
• Maintain relationships with associates and individuals using services.

Skills

Communication skills

Teamwork

Knowledge of person-centered programming

Time management

Education

Bachelor’s degree in human services or related field

Tools

Microsoft Office

Electronic health records system

Job description

Easterseals Southern California transforms lives every day. For over a century, Easterseals has championed inclusion and independence—delivering essential services like early childhood programs, autism services, employment and independent living support to more than 29,000 people each year. Through advocacy and education, we break barriers and create opportunities for the one‑in‑four Americans with disabilities.

Position: Supervisor, Adult Day Services

Location: Escondido – Community-based program

Hours: Full‑time – Monday Friday 7:30 am – 3:30 pm

Hourly Starting Pay Rate: $26.00 per hour

Additional Information: Driving required (mostly locally and we pay mileage reimbursement). Must have a clean DMV record. Spanish speaking a plus, but not required.

We provide CPR/First Aid certification for Adult Day Services.

Benefits

• Excellent Monday through Friday work schedule. No weekends or evenings.
• Full‑time positions are eligible for medical, dental & vision, 401k program, tuition reimbursement of up to $5,250 per year, student loan counseling program, 15 days of paid time off, 11 paid holidays.
• We offer a career path providing room to grow!
• Great work culture & work/life balance.

Responsibilities

Monitors the day‑to‑day operation of assigned services for the Chula Vista site. Supervises, evaluates, and trains associates within scope of authority. Assists with planning all aspects of service to achieve desired outcomes and ensures compliance with person‑centered service design and all applicable internal and external oversight. Works collaboratively with Program Directors and direct reports to ensure delivery of high‑quality person‑centered services that empower people, meet their personal needs, and support them to direct their own days and lives. Participates in the development of policies and procedures.

• Supervises the coordination of service delivery for individuals as designated; including but not limited to intake process, assessments, service assignment, and effective service delivery; facilitates or conducts associated meetings. Oversees and coordinates data collection, organization, and storage of documentation related to individuals who use the services; including handling of electronic health records where required.
• Promotes, models, and ensures adherence with person‑centered standards and service culture by ensuring person‑centered planning, and inclusion of opportunities and variety of experiences reflective of the interests and preferences of individuals who use the service. Understands and reinforces all concepts of the ESSC PCCP manual.
• Ensures compliance of, and exhibits, a thorough understanding and functional knowledge of all quality assurance and safety standards for designated services, inclusive of all organizational standards and applicable licensing agencies, service design, accreditations and other regulatory requirements. Provides input to the development and improvement of policies and procedures.
• Evaluates training needs and conducts thorough observations of all associates within the service; based on identified needs, provides feedback in a manner that is effective, constructive, and conducive to the associate's growth and success. Ensures the proper completion of all required personnel documentation.
• Maintains positive working relationships with associates, with individuals who use the services, their support team, referral agencies, community contacts, and others who are important to them and their success.
• Substitutes for direct service associates as needed.
• Performs other duties as assigned.

Education

• Bachelor’s degree in human services or related field preferred.
• Possess and maintain valid CPR and First Aid Certifications.
• Possess and maintain non‑violent crisis management/intervention certifications (such as CPI, QBS, etc.).

Experience

• 4 years of work experience in related field is preferred, including some supervisory experience.
• Or the combination of experience, education, and training to perform the job successfully.

Knowledge, Skills, Abilities

• Ability to communicate effectively, through oral and written skills, with all levels of personnel and the general public. Able to foster teamwork, effective monitoring, motivating, training, and mentoring of staff.
• Knowledge of person‑centered programming approach providing services to create purposeful and meaningful activities.
• Ability to consistently demonstrate good judgment and decision‑making skills; exercise discretion and handle sensitive and confidential matters appropriately.
• Ability to develop associates and provide approved upon effective progressive discipline when necessary.
• Ability to interpret and carry out written and/or oral instructions.
• Ability to properly interpret and implement policies, procedures, and regulations.
• Ability to demonstrate active listening, patience, and empathy in communicating with individuals that use the service, their families and/or caregivers.
• Demonstrated proficiency with Microsoft Office applications (e.g., Outlook, Excel, Word, and PowerPoint) and the electronic health records system.
• Ability to provide assistance with personal care to participants, including ability to transfer an individual who has no weight‑bearing skills.
• Ability to resolve conflicts and remain calm and collective in stressful environment.
• Able to establish and maintain a working environment conducive to positive morale, quality, creativity, and teamwork.
• Ability to lift up to 50 pounds repetitively. Ability to walk, stoop, stand, and kneel for extended periods of time. Ability to push wheelchairs on a variety of terrain. Must be able to tolerate an outdoor work environment inclusive of a variety of weather conditions.
• Ability to travel locally with individuals who use the service to participate in activities related to the service.
• Ability to obtain and maintain a criminal record/fingerprint clearance from the Department of Justice and Federal Bureau of Investigation per Easterseals Southern California and/or program requirements.
• Ability to pass post‑offer medical examination and test for tuberculosis.
• Ability to travel throughout Southern California to multiple ESSC locations with own reliable transportation. Provide proof of valid California driver’s license, a clean driving record, proper auto insurance, and vehicle registration, in compliance with Transportation Safety Standards. May be required to transport individuals using the service.
• Must pass all drug testing required by ESSC.

Physical Requirements

• Carrying/Lifting: Up to 50 lbs.
• Standing: Occasional / Up to 3 hours per day.
• Sitting: Constant / Up to 8 hours per day.
• Walking: Occasional / Up to 3 hours per day.
• Travel: Frequent.
• Repetitive Motion: Keyboard activity, telephone use, writing.
• Visual Acuity: Ability to view computer monitor and read newsprint.
• Environmental Exposure: Constant exposure to unpleasant or hazardous conditions (noise, heat, dust, bio fluids, etc.)