Supervisor (04359) – 1100 Armory Drive

Domino's; Franklin (VA); On-site; USD 65,000 - 90,000; Full time

Job summary

Domino's is seeking an experienced leader to conduct coaching and mentoring of General Managers, Assistant Managers, and crew across multiple stores. You will plan coaching objectives, provide on-the-job guidance, and deliver annual performance appraisals with constructive feedback.

The role emphasizes operational excellence and coordination with field support to close gaps. You will drive market development and Local Store Marketing efforts, empowering GMs to lead initiatives and improve store

Qualifications

• Bachelor’s Degree preferred.
• Minimum 3 years multi-unit experience in restaurant/retail industry.
• Experience ensuring operational effectiveness for multi-unit operations.

Responsibilities

• Conduct on-the-job coaching and mentoring of GMs, AMs and crew.
• Perform annual performance appraisals and provide actionable feedback.
• Develop action plans to resolve operational gaps and track progress.
• Coordinate field support resources for store improvements.
• Prepare short executive presentations with key financial/operational insights.
• Lead market development activities and Local Store Marketing initiatives.

Skills

Coaching

Mentoring

Leadership

Feedback

Financial review

Education

Bachelor’s Degree

Tools

MS Excel

PowerPoint

Job description

Job Description

Conduct “Pre-planned” Coaching and Mentoring of GMs, AMs and crew

• Plan on-the-job coaching objectives before each store visit using store planning tool
• Provide “suggestive” on-the-job coaching of key operations and management skills to GMs, AMs and crew
• Conduct Annual Performance Appraisals
• Provide “positive, constructive, and actionable” feedback
• Provide professional develop and career track mentoring to GMs and AMs

Achieve Operational Excellence in all stores using structured approach

• Reinforce execution of key company policies and standards
• Identify and diagnose most important ongoing operational gaps in under performing stores
• Develop formal action plans to resolve gaps
• Coordinate field support resources (Field Trainer, Human Resources, Operations Evaluator) where required

Financial Oversight and Review Meetings

• Review key financial variables as part of store visit “pre-planning”
• Analyze and track key financial/operational data to derive meaningful business insights
• Develop short executive presentations (e.g. MS Excel/Powerpoint) to communicate key trends and results
• Present financial/operational weekly updates during Market Leader and area GM meetings
• Ensure stores are meeting operating plan through the use of P/L reviews and quarterly business reviews.

Take Leadership role in Market Development activities to drive AWUS growth

• Coordinate with Market Leader and field support to develop market business plans
• Drive the development and execution of Local Store Marketing
• Coordinate field support resources (Market Specialists) to execute LSM initiatives
• Empower GMs to take leadership role in executing LSM (e.g. develop relationships in schools, community, etc.)
• Coordinate with Market Leader to identify and pursue “new” AWUS growth opportunities

Qualifications

• Bachelor’s Degree preferred
• Minimum 3 years multi-unit experience in restaurant/retail industry
• Experienced in ensuring operational effectiveness for multi-unit organi