Supervisor

McDonald's; Sun City (AZ); On-site; USD 40,000 - 55,000; Full time

Job summary

McDonald's Corporation seeks a Supervisor to oversee staff daily work and ensure execution of company standards across shifts. The role requires strong communication, leadership, and problem-solving to support a high-quality guest experience.

The ideal candidate will coach new team members, manage workloads, and maintain service quality in a fast-paced environment while upholding safety and cleanliness policies.

Qualifications

• Effective Communication, Conflict Resolution, and Strong Leadership are essential.
• Critical Thinking and Time Management are important for daily supervision tasks.
• Diversity Awareness and Interpersonal Skills enable effective collaboration across teams.
• Staff Development and Managing Performance are key to growing team capability.

Responsibilities

• Oversee staff daily work and ensure adherence to company standards.
• Communicate effectively with diverse groups inside and outside the organization.
• Develop new employees based on their strengths and performance.

Skills

Effective Communication

Conflict Resolution

Strong Leadership

Critical Thinking

Time Management

Diversity Awareness

Problem Solving

Staff Development

Managing Performance

Interpersonal Skills

Motivate and Manage Staff

Organized

Detail Oriented

Patient & Level Headed

Job description

A Supervisor in our organization will be familiar with their staff's daily work and receives direction from those who are responsible for decision-making and more significant strategy shifts for the company. Overall, they need to be able to:

• Communicate well with diverse groups in and out of the organization
• Utilize problem-solving skills, creativity, and critical thinking
• Demonstrate qualities like empathy, support, and concern
• Be able to develop their new employees based on their strengths

We find that to be successful in this role, you will need the following skills/characteristics:

• Effective Communication
• Conflict Resolution
• Strong Leadership
• Critical Thinking
• Time Management
• Priority Management
• Diversity Awareness
• Problem Solving
• Guiding Workloads
• Workload Organization
• Staff Development
• Managing Performance
• Interpersonal Skills
• Openness to Advice
• Willingness to Learn
• Accountability - holding yourself and your managers to meet or exceed company standards
• Motivate and Manage Staff
• Organized
• Detail Oriented
• Patient & Level Headed in high stress situations

McDonald’s Corporation and McDonald’s USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company.

McDonald’s and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.