Supervisor

SmartRecruiters, Inc.; South Carolina; On-site; USD 40,000 - 60,000; Full time

Job summary

SmartRecruiters, Inc. is seeking a detail-oriented Supervisor to lead our operational team and uphold safety, quality, and efficiency in a fast-paced pizza environment.

You will supervise, train, and evaluate staff; ensure compliance with OSHA and GMP; manage inventory; and report on KPIs. This full-time role requires a hands-on leader willing to work nights, weekends, and holidays.

Join a dynamic team focused on continuous improvement, teamwork, and delivering top-quality products to customers.

Qualifications

• High school diploma or GED.
• 2–3 years of documented supervisory experience.
• 2–3 years of operational, production, or manufacturing experience.
• Strong proficiency with Microsoft Office software.
• Excellent verbal and written communication skills.
• Demonstrated ability to lead, motivate, and develop team members.
• Knowledge of safety standards and regulatory compliance (OSHA, GMP, or equivalent).
• Strong organizational and time management skills.
• Ability to analyze data and prepare reports.
• Conflict resolution and problem-solving abilities.
• Flexibility to work a full-time schedule, including nights, weekends, and holidays as needed.
• Willingness to support a 24-hour operation and be on call when necessary.
• Ability to pass a background check.
• Physical capability to stand and walk for extended periods, lift materials up to 25 lbs. frequently and 50 lbs. occasionally.

Responsibilities

• Supervise and lead team members in the absence of senior management.
• Conduct regular performance reviews and provide constructive feedback.
• Implement progressive discipline procedures while maintaining fairness.
• Create a safe, inclusive work environment and promote collaboration.
• Attend and participate in leadership and development training.
• Monitor daily operations for compliance with standards and OSHA/GMP.
• Ensure training and adherence to procedures and safety protocols.
• Identify inefficiencies and recommend process improvements.
• Inspect work areas for quality and proper equipment function.
• Troubleshoot issues and maintain productivity.
• Prepare daily/periodic KPI reports and analyze trends.
• Maintain records of performance, training, and incidents.
• Communicate progress and recommendations to senior management.
• Track and manage inventory of supplies and coordinate replenishment.
• Collaborate with vendors to schedule deliveries and control costs.
• Provide hands-on operational support as needed.

Skills

Leadership

Communication

MS Office

OSHA knowledge

GMP knowledge

Data analysis

Problem solving

On-call flexibility

Education

High school diploma

Some college coursework

Job description

Be a part of the world's #1 Pizza company and watch your career grow!

Job Description

We are seeking a detail-oriented and motivational Supervisor to join our team. In this role, you will play a pivotal part in leading and supporting our operational team while ensuring excellence in all processes. As a Supervisor, you will be responsible for fostering a collaborative, inclusive work environment where team members feel valued and empowered to achieve our organizational goals. This position offers the opportunity to make a meaningful impact through effective leadership, transparent communication, and a commitment to continuous improvement.

Leadership and Team Management

• Supervise and lead team members in the absence of senior management, providing clear direction and support
• Conduct regular performance reviews and provide constructive feedback to foster professional development
• Implement progressive discipline procedures in accordance with company guidelines while maintaining empathy and fairness
• Create and maintain a safe, positive, and inclusive work environment that promotes respect and collaboration among all team members
• Attend and actively participate in leadership and development training sessions to enhance your supervisory skill set

Operational Oversight and Quality Assurance

• Monitor daily operations to ensure compliance with company standards, industry regulations, OSHA requirements, and local, state, and federal guidelines
• Ensure team members are trained and consistently follow established procedures and safety protocols
• Identify operational inefficiencies and make recommendations to senior management for process improvements
• Conduct regular inspections of the work area to verify proper functioning of equipment and adherence to quality standards
• Troubleshoot operational issues and implement timely solutions to maintain productivity

Reporting and Documentation

• Prepare accurate daily and period reports on key performance indicators, including productivity metrics, staffing levels, and operational efficiency
• Compile statistical data and analyze trends to support informed decision-making
• Maintain detailed records of team performance, training completion, and safety incidents
• Communicate progress, challenges, and recommendations to senior management in a transparent and timely manner

Inventory and Resource Management

• Accurately track and manage inventory of operational supplies and materials
• Coordinate ordering and replenishment of supplies to ensure adequate stock levels
• Work collaboratively with vendors and suppliers to schedule deliveries and maintain supply chain efficiency
• Monitor budget awareness and support cost-control initiatives

Hands-On Operational Support

• As needed, work alongside team members to perform operational tasks and meet production or service goals
• Demonstrate proficiency in all operational functions and rotations
• Lead by example, showing commitment to quality and efficiency in all tasks

Qualifications

Required Qualifications

• High school diploma or GED
• Minimum 2-3 years of documented supervisory experience
• Minimum 2-3 years of operational, production, or manufacturing experience
• Strong proficiency with Microsoft Office software
• Excellent verbal and written communication skills
• Demonstrated ability to lead, motivate, and develop team members
• Knowledge of safety standards and regulatory compliance (OSHA, GMP, or equivalent)
• Strong organizational and time management skills
• Ability to analyze data and prepare reports
• Conflict resolution and problem-solving abilities
• Flexibility to work a full-time schedule, including nights, weekends, and holidays as needed
• Willingness to support a 24-hour operation and be on call when necessary
• Ability to pass a background check
• Physical capability to stand and walk for extended periods, lift materials up to 25 lbs. frequently and 50 lbs. occasionally, and work in varying environmental conditions

Preferred Qualifications

• Domino's multi unit supervisory experience
• Some college coursework or a 2-year college degree
• Industry-specific certifications or training
• Experience with inventory management systems
• Experience with scheduling and resource planning software
• Proven track record of implementing process improvements
• Experience in a fast-paced, diverse work environment
• Experience with performance management and employee development programs

Additional Information

All your information will be kept confidential according to EEO guidelines.

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