Supervisor

Capstone Logistics, LLC; Hicksville (NY); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Quarterly incentive

Benefits after 30 days

Career growth

Paid training

Safety incentives

Job summary

Capstone Logistics, LLC in Hicksville, NY is seeking a Warehouse Supervisor to lead day-to-day site operations with a focus on safety and productivity.

You will train new hires, supervise associates, and ensure customer needs are met while managing shifts and budgets. Capstone emphasizes a high-performance culture and offers a competitive salary, bonus potential, and benefits after 30 days.

Qualifications

• 2 years of supervisory leadership in an industrial setting.
• Proven customer service experience for internal and external customers.
• Ability to train, coach, and mentor warehouse associates.
• Excellent interpersonal and communication skills; strong organization.
• Ability to manage budgets and read P&L statements.
• Intermediate MS Office skills (Excel, Word, Outlook, PowerPoint).

Responsibilities

• Negotiate rates with carrier representatives.
• Run site with safety and efficiency as priorities.
• Balance daily deposits and maintain daily work logs.
• Audit daily labor and billing reports.
• Meet customer needs on a daily basis.
• Resolve customer or associate issues daily.
• Ensure adherence to Capstone policies and safety rules.
• Hold weekly safety meetings and engage associates.
• Assist in managing site and departmental budget.
• Schedule shifts based on customer requirements; interview and train new associates.
• Supervise data entry for services performed and payroll records.
• Complete daily closeout per Capstone SOP.

Skills

Supervisory experience

Customer service

Training & mentoring

Interpersonal communication

Multi-tasking

Budget management

Excel

P&L interpretation

Education

BS/BA or Associate Degree

Tools

Excel

Word

Outlook

PowerPoint

Job description

Warehouse Supervisor

People want to work at Capstone because of our high-performance culture. We build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities. Through transparency and open lines of communication, we do the right thing and deliver on our promises. Think you have what it takes?

We are looking for a Supervisor to join our team and be part of something great. This position offers a competitive salary, bonus potential, and a benefit package after 30 days.

Opportunity

This is the final step before taking over your own site. You will learn to represent Capstone with our partners, manage day‑to‑day activities with associates, all the while ensuring that safety and productivity are always the focus. At this stage, you may be asked to run portions of the business or perhaps an entire shift. The Site Supervisor will train new hires and provide an environment that is team‑centric. This is a training opportunity to hone the skills necessary to run your own site.

Daily Responsibilities

• Negotiation of rates with common carrier representatives
• Running site with safety and efficiency as priorities
• Writing and balancing daily bank deposits; creation of daily work logs and transmission of same to corporate
• Audit of daily labor and billing reports
• Ensure customer needs are met on a daily basis
• Document and resolve any customer service or associate issues daily
• Ensure all associates follow Capstone policies and work rules including Capstone safety work rules
• Hold weekly safety meetings and ensure associate participation
• Assist in managing site and departmental budget
• Scheduling associate shifts based on customer requirements
• Interview, hire, and train new associates
• Supervise timely and accurate data entry for all services performed
• Complete daily closeout, including cash balancing, data upload, and payroll record administration according to Capstone policies and standard operating procedures

Qualifications

• 2 years of supervisory / leadership experience in an industrial setting
• Proven experience in providing high levels of customer service to internal and external customers
• Ability to train, coach, and mentor warehouse associates
• Excellent interpersonal and communication skills (written and verbal); strong organization and prioritizing skills
• Ability to simultaneously perform multiple tasks
• Ability to solve problems and make effective decisions in a fast‑paced environment
• Ability to manage budgets; read and interpret P&L statements; and prepare related management reports
• Intermediate PC skills with knowledge of Excel, Word, Outlook, and PowerPoint

Physical Requirements

• Ability to stand for a long period of time
• Ability to safely operate material handling equipment as needed
• Ability to work in a warehouse environment on concrete flooring and in varying temperatures
• Ability to lift up to 75 lbs

Education and/or Experience

• Warehousing, Logistics, Supply Chain or Third‑Party experience preferred
• BS/BA Degree or Associate Degree with equivalent experience is a plus but not required
• Excellent interpersonal communication, leadership, and customer service skills
• The ability to make decisions, problem solve, prioritize assignments, and direct the workforce in an ever‑changing, warehouse environment
• Proven track record in supervision of warehouse employees including hiring, training, and termination
• Experience with managing budgets and ability to create & maintain various management reports
• Intermediate computer experience, ideally with Microsoft products
• Excellent aptitude in estimating rates and adding and subtracting mentally while constantly multi‑tasking

This description portrays in general terms the type and levels of work performed and is not intended to be all‑inclusive or to represent specific duties of any one incumbent. The job responsibilities and tasks described herein may be modified and expanded over time.

Why You Should Work With Us

• Competitive salary
• Quarterly incentive based on operational performance
• Benefits – on the 1st following 30 days of employment
• Career growth—our company looks to promote from within first
• Paid training, safety incentives
• Our team fully embraces a high‑performance culture that inspires us to build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities

About The Company

Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers. We have capabilities in freight management, warehouse, and distribution center support, last‑mile delivery, supply chain analytics, optimization, and more. Our integrated, end‑to‑end logistics solutions uniquely position us to help partners reduce warehousing and transportation costs.