Supervisor

Servicon; Hayward (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Servicon is seeking an Operations Supervisor in Hayward, CA to lead custodial staff and ensure consistent, inspection-ready results in client facilities.

The role emphasizes safety, staff development, and strong communication with clients. Candidates should have 3+ years in environmental services and supervisory experience, with English proficiency and preferred bilingual skills.

Qualifications

• 3+ years in environmental services/housekeeping.
• Lead or supervisory experience preferred.
• Excellent interpersonal skills.
• Proficient with Microsoft Office.
• Bilingual English/Spanish preferred.

Responsibilities

• Provides onsite supervision of staff, monitoring supplies and equipment, and communicates daily assignments to staff.
• Models and coaches team on effective use of safety equipment. Follow all safety procedures when using chemicals and equipment.
• Inspects the work of team members for compliance with prescribed standards of cleanliness, including all regulatory requirements.
• Develops and guides employees; resolves routine employee relations issues, including corrective action; escalates and/or consults with human resources when appropriate.
• Participates in the recruitment and selection process to ensure the team is properly staffed with appropriate skillsets.
• Onboards and trains new employees to ensure proper understanding of policies, work procedures, and use/maintenance of equipment, chemical requirements, and safe work behaviors.
• Attends staff meetings and effectively communicates information with team members.
• Assists in always maintaining the environment in an “inspection ready” state.
• Maintains excellent relations with clients, and all team members.
• Reward, recognize and develop high performing team members.
• When needed, supervises major projects, assuring that the employees perform their duties and have supplies available to perform such tasks.
• Other duties and projects as assigned.

Skills

Environmental services

Supervisory experience

Team leadership

English proficiency

Bilingual English/Spanish

Job description

Who We Are

We are women-owned and operated, with over 50 years of expertise as a leading environmental solutions provider, focused on infection prevention for complex facilities. As a local and privately held company, we are agile and can maneuver quickly to support the needs of our people and clients. One of our greatest strengths is our Culture of Caring. From our CEO to the front-line staff, Servicon embodies our vision of creating healthy environments for people to thrive. Servicon focuses on three essential elements for establishing a Culture of Caring and Excellence: People, Programs, and Performance. These components represent our strong value alignment, positively impacting patient care, infection prevention, and throughput.

Who We Are

We are women-owned and operated, with over 50 years of expertise as a leading environmental solutions provider, focused on infection prevention for complex facilities. As a local and privately held company, we are agile and can maneuver quickly to support the needs of our people and clients. One of our greatest strengths is our Culture of Caring. From our CEO to the front-line staff, Servicon embodies our vision of creating healthy environments for people to thrive. Servicon focuses on three essential elements for establishing a Culture of Caring and Excellence: People, Programs, and Performance. These components represent our strong value alignment, positively impacting patient care, infection prevention, and throughput.

The Role

Are you ready to take the next step in your career with a dynamic and forward thinking Company? At Servicon, we pride ourselves on delivering top-notch custodial services, and our Operations Supervisors play a critical role in ensuring excellence every day.

What You Will Do

• Provides onsite supervision of staff, monitoring supplies and equipment, and communicates daily assignments to staff.
• Models and coaches’ team on effective use of safety equipment. Follow all safety procedures when using chemicals and equipment.
• Inspects the work of team members for compliance with prescribed standards of cleanliness, including all regulatory requirements.
• Develops and guides employees; resolves routine employee relations issues, including corrective action; escalates and/or consults with human resources when appropriate.
• Participates in the recruitment and selection process to ensure the team is properly staffed with appropriate skillsets.
• Onboards and trains new employees to ensure proper understanding of policies, work procedures, and use/maintenance of equipment, chemical requirements, and safe work behaviors.
• Attends staff meetings and effectively communicates information with team members.
• Assists in always maintaining the environment in an “inspection ready” state.
• Maintains excellent relations with clients, and all team members.
• Reward, recognize and develop high performing team members.
• When needed, supervises major projects, assuring that the employees perform their duties and have supplies available to perform such tasks.
• Other duties and projects as assigned.

What It Takes To Be Successful

• 3+ years of environmental services/housekeeping experience; Lead or prior supervisory experience is preferred.
• Excellent interpersonal skills with peers and client staff.
• Ability to execute on and achieve established goals and objectives with employees.
• Ability to train, coach, discipline where needed, evaluate, and mentor employees.
• Familiar with technology and timekeeping systems, proficiency with the Microsoft Office Suite (Outlook, Word, Excel) is preferred.
• Excellent communication skills written and verbal.
• Proficient in English language: reading, writing, verbal.
• Bilingual English/Spanish preferred.