Cleaner Lead

Servicon; Westlake Village (CA); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Hybrid work environment

Employee Assistance Program (EAP)

Competitive base salary

Job summary

Servicon is seeking a Lead custodial professional to oversee work teams and ensure all cleaning tasks meet Servicon’s quality standards and client SOW.

You will onboard new associates, enforce safety and procedures, inspect work areas, and manage supplies and equipment. Strong leadership, communication, and time-management skills are required, with bilingual English/Spanish preferred.

Qualifications

• 2 years custodial cleaning experience in a lead role.
• Proficient verbal/written communication; bilingual (English/Spanish) preferred.
• Strong time management and problem solving skills.
• Excellent interpersonal and leadership skills.

Responsibilities

• Assists in on-boarding and training new associates on safety programs, policies, procedures, cleaning procedures and equipment maintenance.
• Ensures compliance with Servicon and client policies; demonstrates integrity, professionalism, respect, responsiveness and urgency.
• Inspects areas after work, verifies adherence to site procedures and client scope of work, and maintains logs.
• Verifies restrooms, clean rooms and other log-sheeted areas meet quality standards and are signed off by staff.
• Promotes safety as a culture; ensures PPE usage.
• Performs custodial work per Servicon procedures; leads staff to meet standards.
• Supports supervisors in motivating staff and addressing issues.
• Assists in scheduling adjustments for efficient staffing and cost control.
• Manages supplies and equipment; ensures availability and timely repairs.

Skills

Leadership

Time management

Communication

Bilingual

Education

High School diploma or GED

Job description

Who We Are
We are a family and women-owned local company with over 50 years of experience in environmental solutions, specializing in infection prevention for complex facilities. Our responsiveness allows us to quickly meet staff and client needs. Servicon’s Culture of Caring drives our commitment to healthy environments, supported by three pillars: People, Programs, and Performance. These focus areas reinforce our values and help improve people's lives, patient care, infection prevention, and operational efficiency.

Who We Are
We are a family and women-owned local company with over 50 years of experience in environmental solutions, specializing in infection prevention for complex facilities. Our responsiveness allows us to quickly meet staff and client needs. Servicon’s Culture of Caring drives our commitment to healthy environments, supported by three pillars: People, Programs, and Performance. These focus areas reinforce our values and help improve people's lives, patient care, infection prevention, and operational efficiency.
The Role
The Lead is responsible for overseeing work team(s) and/or areas assigned ensuring work is performed to Servicon’s quality standards and in accordance with clients Statement of Work.
What You Will Do

• Assists in on-boarding and training new associates on subjects including safety programs, company policies & procedures, proper cleaning procedures / processes and maintenance of equipment.
• Responsible for strict compliance of Servicon and client’s policy and procedures and work performance is based on integrity, professionalism, respect, responsiveness and urgency.
• Inspects assigned work area during/after work has been completed, and verifies that all work has been done in compliance with site specific procedures and customers scope of work, schedules, daily, weekly and monthly special requests.
• Verifies that all restrooms, clean rooms, or any other areas that have a log sheets have been completed to the established quality standards and initialed by the associate who performed the work.
• Promote safety as a culture to team members; wearing all Personal Protective Equipment (PPE) when performing work.
• Proficient in performing all custodial work in accordance with Servicon’s cleaning procedures/processes.
• Assist Supervisor(s) in motivating assigned staff, creating a positive work environment for associates and reporting issues / problems to the appropriate Servicon management team.
• Assists supervisors in resolving custodial problems. Periodically reviews work schedules and recommends changes to ensure efficient and cost-effective use of staff time, supplies and equipment.
• Ensures that supplies are available / distributed for easy access by associates, equipment is in good working order, equipment is reported / repaired in a timely manner and custodians are provided the tools to perform their assigned work.
• Helps inventory, distribute and monitor utilization of janitorial cleaning materials to ensure efficient and cost effective use.
  

May be required to drive a company vehicle to pick-up / deliver supplies, perform assigned job duties and commute to other Servicon job sites.
What It Takes To Be Successful

• 2 years custodial cleaning experience in a lead role, or equivalent experience.
• Proficient verbal/written communication skills; bilingual (English/Spanish) preferred.
• Strong time management and problem solving skills.
• Excellent interpersonal and leadership skills.
  

Education: High School diploma or GED equivalent.
Certification: May require specialized training in Cleanroom, Electro Static Discharge (ESD) and other
specialty service policies and procedures and certification in specialized equipment.
Environment: Will vary considerably depending upon the clients business that can range from heavy industrial environments (aerospace, factories, refineries, etc.) to office complexes. L ong periods of walking, standing, sitting and lifting. Weather changes based on the geography and time of year.
Requirements
Covid-19 vaccination requirements may vary by client site.
Why You Will Love It Here

• Hybrid work environment, where applicable
• A friendly, respectful, energetic corporate culture that will allow you to thrive
• Work in an environment where you can see the difference you make daily!
• Employee Assistance Program (EAP)
• Competitive base salary
• Safe harbor 401(k) with company matching (if applicable)