Supervisor

ServiceMaster Clean of Fraser Valley; Edgefield (SC); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading company in the cleaning industry is seeking a Supervisor to oversee employee shifts, train, and motivate team members to ensure excellence in service delivery. This role is key in maintaining service standards and requires strong communication and management skills. Candidates with cleaning experience and a strong work ethic will thrive in this fast-paced environment where flexibility is essential. Join us at ServiceMaster, where we empower our employees and promote a positive work atmosphere.

Benefits

Paid Time-Off

Flexible Schedules

Paid Training

Qualifications

• 1-2 years' experience as a custodian, janitor, or housekeeper preferred.
• Good understanding of cleaning principles.
• Ability to communicate in English; bilingual is a plus.

Responsibilities

• Training cleaners on service standards and procedures.
• Overseeing staff performance and ensuring task schedule compliance.
• Responding to customer complaints positively.

Skills

Training

Team Management

Flexibility

Customer Service

Communication

Education

High School Diploma

Job description

For more than 60 years, ServiceMaster Clean has taken great pride in exceeding the expectations of our customers. Behind our commitment to excellence are five key attributes that define who we are and what makes us different from any other.

We Are Experts and dominate the industry in scale and scope with an adaptable, extensive network that consistently delivers exceptional results

We Are Committed to our customers and are guided in all we do by their needs.

We Are Complete and seek to provide exceptional service and engage in proactive behavior.

We Are Driven to pursue the highest standards and continuously improve in all aspects of our business.

We Are Steadfast and here for the long haul with consistent service that ensures ongoing customer satisfaction

Job Position Description:

Supervisor responsibilities include organizing employee shifts, training and motivating team members. This position plays a critical role in ensuring all staff stays on task and complete all assignments to ServiceMaster standards. To be successful in this role, you should have a good understanding of cleaning principles and team management abilities.

Responsibilities

• Training cleaners on ServiceMaster’s standards, products, processes and procedures
• Oversees staff performance and ensures all assignments are completed in accordance to set task schedule
• Train cleaners on task schedules specific to individual accounts
• Perform inspections and give constructive performance feedback to staff members
• Assign shifts and make necessary adjustment in case of call off or no shows
• Respond to customer complaints and request in a timely and caring manner
• Ensure compliance with safety and OSHA regulations
• Use proper PPE where required
• Opens and locks facilities, enable and disable security system as required.
• 1-2 years’ experience as a custodian, janitor, housekeeper a plus but not required
• Will provide on the job training to those with strong work ethic and willingness to learn.
• Experience working for a professional janitorial company, office complex, hotel, hospital or school is a plus.
• The ability to be flexible, work at a fast-paced and in a multi-tasked job is a must.
• Contribute to a positive work climate with a pleasant attitude and contribute to the overall team effort including being in uniform, dependable and on time
• Has respect and understanding for co-workers and customers
• Must be able to communicate in English. Bilingual is a plus

Physical Demands and Qualifications:

• Constant (up to 100%) standing, walking, pushing, balancing, stooping, kneeling, crouching, twisting, reaching over head, reaching forward. Must be able to lift and and/or carry 25lbs.
• Ability to read cleaning instructions
• Ability to differentiate between cleaning products and uses

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.

Apply and become a part of ServiceMaster, one of the most respected professional cleaning companies in the Country. We pride ourselves on creating cleaner and healthier environments for our customer, their employees and customers. As a ServiceMaster Service Partner you belong to a team that works together to deliver the best solutions and customer service to our clients.

We offer paid training, excellent work/life balance and opportunities for advancement and a career path that matches your interests and goals.

Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.

Our environment is a diverse community where successful people work together to achieve common goals.

This franchise is independently owned and operated by a ServiceMaster Clean franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.

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Our Brand Offers:

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Competitive Compensation

Paid Time-Off*

Flexible Schedules

ServiceMaster Clean is a great place to work! I really enjoy the flexibility of my job - it’s a great fit for my schedule! It’s nice to work for a company that cares about finding me the right hours that are close to where I live. I also take pride in keeping my facility clean and I enjoy knowing the customer is happy with my work. I would highly recommend checking out ServiceMaster Clean!