Supervising Technician

Housing Authority Of Baltimore City; Baltimore (MD); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Universal leave

12 paid holidays

Medical and dental insurance

Flexible Spending Accounts (FSA)

Employee Assistance Program (EAP)

Retirement programs

Job summary

Housing Authority of Baltimore City (HABC) seeks a Maintenance Supervisor to oversee planning and coordination of maintenance programs for assigned properties in Baltimore, MD. You will supervise maintenance staff, ensuring workmanship in carpentry, plumbing, electrical, and related trades while maintaining HUD standards and resident satisfaction.

The role requires strong leadership, the ability to read and enforce maintenance policies, and the capacity to manage work orders, inspections, and

Qualifications

• High school diploma or GED plus training related to maintenance, HVAC, and HUD quality standards.
• Ten years of building/facilities maintenance and repair experience, including two years in a supervisory or lead role.

Responsibilities

• Oversee planning and coordination of maintenance programs for assigned properties.
• Supervise maintenance technicians across carpentry, painting, metal work, plumbing, electrical work and related services.
• Ensure work orders are completed efficiently and within standards; monitor vacancy turnover and quality of work.
• Respond to residents' complaints and maintain courteous service.
• Coordinate with subcontractors and manage on-call/overtime processes.

Skills

Supervisory experience

Maintenance management

Staff mentoring

Construction/maintenance skills

Education

High school diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Regular Technical Baltimore, MD, US

3 days ago Requisition ID: 2357

About Us

Founded in 1937, the Housing Authority of Baltimore City (HABC) has kept the promise of public housing alive. It has done so by maintaining and modernizing its buildings and enriching the lives of its residents through innovative social services, recreational and educational programs, and job training initiatives. What makes HABC successful is the dedication of its employees and its history of strong leadership.

Health and Well-Being

At the Housing Authority of Baltimore City (HABC), we offer a competitive benefits package that supports our recruitment and retention goals and meets the diverse, evolving needs of our employees. HABC’s comprehensive benefit package includes:

Vacation and Leave

• Universal leave program
• 12 paid holidays

Health and Wellness

• Medical and dental insurance
• Flexible Spending Accounts (FSA)
• Employee Assistance Program (EAP)
• Free health and wellness programs

Income Protection and Retirement

• Life insurance with optional additional coverage
• Voluntary Plans
• Retirement programs with employee contribution options

Position Summary

The primary purpose of this position is to perform oversight, planning, and coordination of activities under operational programs such as work order reduction or vacant unit preparation for assigned HABC properties. The employee in this classification performs diversified duties in skilled, technical, and supervisory work. The incumbent's responsibilities and assignments require independent judgment on issues that are complex task. This position is responsible for ensuring that established standards are maintained with regard to the execution and effectiveness of maintenance/repair work, and vacant unit turnover. The incumbent is expected to follow all HABC policies, perform all work accurately and thoroughly, and respond to the needs of residents and management in a timely, courteous, and respectful manner at all times.

All activities must support the Housing Authority of Baltimore City (“HABC” or “Authority”) mission, strategic goals, and objectives.

Essential Duties and Responsibilities

The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned, as needed.

• Engage in mentoring, including providing guidance or advisement concerning courses of action and strategies to maintenance staff.
• Prepare various reports on productivity and other maintenance activity operations and activities.
• Ensure staff follow applicable state and federal regulations and Housing Authority policies.
• Supervise maintenance technicians/maintenance workers in all areas of maintenance, including carpentry, painting, metal work, plumbing, electrical work, and other labor-intensive maintenance services as required.
• Perform spot inspections of grounds and vacant unit conditions, review quality standards of maintenance as established by the Authority.
• Adhere to maintenance standards, federal, state, or local codes, and review operations to increase productivity and effect net cost reductions, and operations within the limits of authorized budgets.
• Assist with monitoring and inspecting the work of contractors providing related services to
• Execute performance evaluations. for subordinates in the review of performance evaluations for the maintenance department in accordance with the Housing Authority standards.
• Maintain a routine work order average completion time of less than 30 days.
• Ensure emergency work orders are abated/completed within twenty-four (24) hours.
• Maintain a unit turnover average of less than 26 days
• Assist with the preparation of required reports and documentation as required by Housing Authority and HUD policies and procedures.
• Receive, investigate, and respond to residents’ complaints as required.
• Provide leadership and work with staff to develop and retain highly competent, customer service-oriented staff through selection, training, and day-to-day management practices to accomplish the agency’s mission.
• Coordinate maintenance staff on-call and overtime processes.
• Establish and maintain effective working relationships with resident councils, residents, peers, subordinates, supervisors, vendors, and the general public.
• Demonstrates courteous and cooperative behavior when interacting with clients, visitors, and HABC staff.
• Works in coordination with subcontractors for maintenance work as required. Inspects work completed by subcontractors.
• Completes appropriate work order documentation for all maintenance tasks.
• Performs other duties as assigned.

Minimum Education, Training, and/or Experience

High school diploma or GED with additional training related to maintenance, HVAC, and HUD quality standards supplemented by ten (10) of building/facilities maintenance and repair which includes two (2) years of supervisory or lead experience; OR ten (10) years equivalent combination of education, training, and experience.

Special Requirements

• Possession of a valid Maryland driver's license.
• Must be able to be covered under the Authority's vehicle insurance policy.

Other Requirements:

• Availability to work some evenings and weekends as needed.
• Successful completion of a prescreening investigation, including verification of employment history and education credentials.
• A 6-month probationary period applies to this full-time permanent position.

This job posting will remain open until June 19, 2026.