Supervising Mortgage Loan Officer at PNC Phoenix, AZ

kozmetickesluzby.vecnakraska.sk - Jobboard; Phoenix (AZ); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical/prescription drug coverage

Dental and vision options

Employee life insurance

Short and long-term disability protection

401(k) with company match

Paid parental leave

Vacation days (15-25 per year)

Robust wellness program

Job summary

PNC seeks a Supervising Mortgage Loan Officer in Phoenix, AZ, to manage a high-performing team and develop client relationships. Candidates should have proven experience in banking and mortgage processes, along with strong customer service and sales skills.

Key responsibilities include managing daily mortgage activities, recommending loan solutions, and ensuring compliance with lending guidelines. Join PNC to leverage your skills in a rewarding role with comprehensive benefits.

Qualifications

• 2+ years of relevant professional experience.
• In lieu of a degree, equivalent education and experience may be considered.

Responsibilities

• Recommends loan solutions as per guidelines.
• Manages loan activities of a Mortgage Loan Officer team.
• Develops customer relationships and prepares loan solutions.
• Ensures compliance by reviewing documentation.

Skills

Banking Products

Client Prospecting

Customer Relationships

Customer Solutions

Documentations

Innovation

Mortgages

Sales

Education

University/college degree (or equivalent experience)

Job description

Position Overview

Supervising Mortgage Loan Officer job at PNC, Phoenix, AZ. As a Supervising Mortgage Loan Officer within PNC's Mortgage organization, you will be based in the Phoenix, AZ area. This position is a producing role with salary and incentives.

Job Description

• Recommends loan solutions in accordance with lending guidelines and clients' requirements.
• Manages daily loan activities of a small, high performing Mortgage Loan Officer team.
• Manages a portfolio of customer relationships; seeks prospective opportunities to retain and/or develop new clients; prepares loan solutions and refers other banking products and services; reviews documentation to ensure compliance.
• Grows, retains and develops an effective sales force to cover the geography of the market; manages own and team's pipeline for efficiency.
• Collaborates with internal and external stakeholders to complete mortgage transactions.
• Collects and analyzes customer financial information for multifaceted and/or complex borrowers.

Core Values & Expectations

• Customer Focused – Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk – Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

• Banking Products
• Client Prospecting
• Customer Relationships
• Customer Solutions
• Documentations
• Innovation
• Mortgages
• Sales

Competencies

• Coaching Others
• Customer Experience Management
• Effective Communications
• Financial Analysis
• Loan Origination
• Matrix Management
• Mortgage Products
• Sales Tasks And Activities
• Selling

Work Experience

Roles at this level typically require a university/college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

No Degree

Certifications

No Required Certification(s)

Licenses

Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full‑time employees include:

• Medical/prescription drug coverage (with a Health Savings Account feature)
• Dental and vision options
• Employee and spouse/child life insurance
• Short and long‑term disability protection
• 401(k) with PNC match, pension and stock purchase plans
• Dependent care reimbursement account
• Back‑up child/elder care
• Adoption, surrogacy, and doula reimbursement
• Educational assistance, including select programs fully paid
• A robust wellness program with financial incentives

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs for full‑time and part‑time employees, visit your PNC Total Rewards.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [e-mail]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877‑968‑7762 and say “Workday” for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain an understanding of how PNC may use or disclose your personal information in our hiring practices.