Mortgage Supervising Loan Officer

PNC; Concord (CA); On-site; USD 37,000 - 42,000; Full time

Benefits offered by this job

Medical/dental/vision

401(k) with match

Pension and stock plan

Dependent care assistance

Life insurance

Disability protection

Paid holidays

Vacation days

Job summary

PNC is seeking a Mortgage Supervising Loan Officer based in the East Bay, CA market (Walnut Creek, Concord, Fremont) to lead a small team and manage a portfolio of client relationships. The role involves recommending loan solutions, growing the sales force, and ensuring compliance across mortgage transactions.

Ideal candidates will have 2+ years of relevant experience; PNC emphasizes in-office collaboration, risk management, and a customer-focused culture in this position.

Qualifications

• Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience may be considered.

Responsibilities

• Recommends loan solutions in accordance with lending guidelines and clients' requirements.
• Manages daily loan activities of a small, high performing Mortgage Loan Officer team.
• Manages a portfolio of customer relationships.
• Seeks prospective opportunities to retain and/or develop new clients.
• Prepares loan solutions and refers other banking products and services; reviews documentation to ensure compliance.
• Grows, retains and develops an effective sales force to cover the geography of the market.
• Manages own and team's pipeline for efficiency.
• Collaborates with internal and external stakeholders to complete mortgage transactions.
• Collects and analyzes customer financial information for multifaceted and/or complex borrowers.

Skills

Banking products

Client prospecting

Customer relationships

Customer solutions

Documentation

Innovation

Mortgages

Sales competencies

Customer experience

Effective communications

Financial analysis

Loan origination

Matrix management

Mortgage products

Sales tasks

Selling

Education

No Degree

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Mortgage Supervising Loan Officer within PNC's Mortgage organization, you will be based in East Bay (Walnut Creek, Concord, Fremont), CA market. Ideal candidates will have a proven history of production in the market. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance.

Job Description

Recommends loan solutions in accordance with lending guidelines and clients' requirements.

Manages daily loan activities of a small, high performing Mortgage Loan Officer team.

Manages a portfolio of customer relationships.

Seeks prospective opportunities to retain and/or develop new clients.

Prepares loan solutions and refers other banking products and services; reviews documentation to ensure compliance.

Grows, retains and develops an effective sales force to cover the geography of the market.

Manages own and team's pipeline for efficiency.

Collaborates with internal and external stakeholders to complete mortgage transactions.

Collects and analyzes customer financial information for multifaceted and/or complex borrowers.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.

Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

• Banking Products
• Client Prospecting
• Customer Relationships
• Customer Solutions
• Documentations
• Innovation
• Mortgages
• Sales Competencies Coaching Others
• Customer Experience Management.
• Effective Communications
• Financial Analysis
• Loan Origination
• Matrix Management
• Mortgage Products.
• Sales Tasks And Activities
• Selling.

Work Experience

Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

No Degree

Certifications

No Required Certification(s)

Language Assessments

No Required or Preferred Language Assessments

Pay Transparency

Base Salary: $37,440.00 – $42,308.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 10/23/2026, although it may be longer with business discretion.

Benefits

• medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options
• employee and spouse/child life insurance
• short and long-term disability protection
• 401(k) with PNC match, pension and stock purchase plans
• dependent care reimbursement account
• back-up child/elder care
• adoption, surrogacy, and doula reimbursement
• educational assistance, including select programs fully paid
• a robust wellness program with financial incentives
• maternity and/or parental leave
• up to 11 paid holidays each year
• 9 occasional absence days each year, unless otherwise required by law
• between 15 to 25 vacation days each year, depending on career level
• and years of service

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [e-mail]. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

About PNC

For nearly 160 years, PNC has strived to make a meaningful impact for our employees, customers, communities, and shareholders. We believe our success and positive reputation are built on open and honest dialogue, an unwavering focus on smart risk management, relationship-based customer service and community investments. Our inclusive workplace allows our employees to be heard, valued, and developed to do their best work. Being a great place to work means we are making a lasting difference for everyone we serve.

Benefits Summary

PNC's total rewards package includes things like time off, benefits, learning and career development, wellness programs, recognition and much more. The benefits and programs highlighted below are just a sampling of what PNC offers its employees. To learn more, visit our Total Rewards page.