Superviseur(e) Assurance Qualité / Quality Assurance Supervisor

Barry Callebaut Manufacturing Iberica SA.; California (MO); On-site; USD 60,000 - 90,000; Full time

Job summary

Barry Callebaut is seeking a Liquid Quality Assurance Supervisor to oversee best-in-class quality management and food safety systems at their manufacturing site. The role requires experience in quality assurance, a food science degree, and strong leadership skills to ensure compliance and industry standards.

Benefits

Competitive salary and comprehensive benefits

Paid time off and generous holiday time

Flexible workplace environment

Qualifications

• 3-5 years’ experience as a Quality Coordinator or similar.
• Minimum 5 years’ experience in quality with formal training in HACCP.
• PCQI certification and knowledge of FSMA preferred.

Responsibilities

• Oversee quality management systems in the liquid department.
• Manage quality investigations and customer inquiries.
• Train/coaching Operators on QA expectations.

Skills

Problem Resolution

Bilingual Communication

Knowledge of HACCP

Food Safety Knowledge

Education

Food Science Degree or equivalent

Tools

SAP

Word

Excel

PowerPoint

Job description

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Location:

St-Hyacinthe, CA, J2S 1Y7

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future.We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide.We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

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About the role :

The Liquid Quality Assurance Supervisor will help oversee best in class quality management systems (QMS) and Food Safety systems for the liquid department (including liquor and chocolate production) at Barry Callebaut’s second largest manufacturing site. He/she will drive compliance to quality programs, regional/global strategic initiatives and ensure industry standards for food safety systems are implemented and effective.

Key responsibilities include :

Provides strong and visible quality leadership on the factory floor in the liquor and liquid departments.

Oversees the implementation and sustainability of quality management systems and food safety systems in the liquid department.

Plans, manages, organizes and controls the different activities related to Quality assurance and supports daily with problem resolutions in the liquid department.

Oversees quality investigations in the liquid department.

Participates in Gemba Walks / Team boards/ and manages Quality KPIS for liquid department.

Engaged in new product introductions and aware of Product Committee discussions for liquid items.

Supports foreign material Toolbox/CI projects in liquid department.

Performs hold and release investigation review and disposition for liquid department.

Work on Floor in liquid department with Operators to train/coach explain QA expectations.

Owns customer inquiry & investigations.

Manage Plant Investigations, Root Cause analysis and Risk Assessment, Corrective and Preventive Actions for customer complaints and trending.

Organizes customer sample requests/documents/testing.

Help maintain product safety by adopting behaviors that meet defined requirements of Barry Callebaut, Customers and Regulatory bodies.

About you :

3-5 years’ experience as a Quality Coordinator or similar experience.

Food Science Degree or equivalent

A minimum of 5 years’ experience in quality with formal training in HACCP and FormalGlobal Food Safety Initiative (GFSI) food safety standards, preferably FSSC22000.

Experience with large scale food manufacturing facilities with multiple lines, product categories and shifts.

Bilingual (English and French) verbal and written communication skills

Extensive knowledge of HACCP, GMP, Pathogen Environmental Monitoring and Facility/Equipment Design

Preventive Controls Qualified Individual (PCQI) with knowledge of FSMA preferred.

Formal certification in quality management system auditing (ASQ certification in auditing a plus)

Sound understanding of food safety regulations, experience with allergen management required.

Computer software skills to include Word, Excel and PowerPoint required. SAP is a plus.

What you can expect from Barry Callebaut :

Competitive salary and comprehensive benefits package

Paid time off, plus generous holiday time

Environment that welcomes workplace flexibility

An atmosphere where diversity is embraced, and inclusivity is second nature. We call it #OneBC! Just ask our champions with the Americas Women’s Forum and the Racial Equality Forum!

Ability to grow personally and professionally within an organization that values development and internal career growth

Be part of our mission in making sustainability the norm through Forever Chocolate with priorities centered around prospering farmers, zero child labor, carbon and forest positive, and creating 100% sustainable ingredients in all of our products.

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong.#oneBC - Diverse People, Sustainable Growth.

If you want to learn more about Barry Callebaut, please find further informationhere .

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