Supervised Community Treatment Program Coordinator-Waterloo

FOUR OAKS FAMILY AND CHILDRENS SERVICES; Waterloo (IA); On-site; USD 42,000 - 64,000; Full time

Job summary

FOUR OAKS FAMILY AND CHILDRENS SERVICES in Waterloo, IA seeks a Program Coordinator to lead the Supervised Community Treatment program. You will mentor staff, shape daily operations, and foster a supportive environment for both team members and clients.

The role emphasizes coaching, program development, and collaboration with leadership to drive quality services in a nonprofit setting.

Qualifications

• Bachelor’s degree and 1 year of related experience.
• Leadership experience preferred.
• Experience in human services, behavioral health, residential or community-based programming.
• Ability to establish boundaries with clients and staff.
• Capacity to de-escalate and stay calm in challenging situations.
• Strong communication and teamwork skills.
• Positive, compassionate leadership and accountability.

Responsibilities

• Lead by example with positive interactions and behavioral management techniques.
• Coach & develop staff through hands-on training and ongoing feedback.
• Oversee daily programming, staff schedules and transitions for consistency.
• Build a strong team by recognizing strengths and guiding growth.
• Collaborate with the Program Manager to address concerns and develop solutions.
• Assist with interviewing, onboarding and staff development.
• Participate in team meetings, review case progress and identify effective programming.

Skills

Leadership

Mentoring

Team Building

Staff Coaching

Communication

Problem-Solving

Education

Bachelor's Degree

Job description

Job Details: Level: Management, Job Location: Waterloo Campus - Waterloo, IA 50703, Position Type: Full Time, Education Level: Bachelor's Degree, Job Shift: 1st Shift, Job Category: Nonprofit - Social Services, Great Leaders Don't Just Manage Teams , They Inspire Them!

Are you a natural leader who enjoys mentoring others, building strong teams, and making a meaningful difference in the lives of children and families?

Four Oaks is looking for a motivated, compassionate, and hands‑on Program Coordinator to help lead our Supervised Community Treatment (SCT) program in Waterloo, Iowa!

This isn't just another leadership position. It's an opportunity to develop staff, strengthen programming, and help create a supportive environment where both employees and the individuals we serve can succeed.

If you're passionate about human services, enjoy coaching others, and thrive in a role where every day brings an opportunity to make an impact, we want to hear from you!

What You'll Do: Lead, Mentor & Make an Impact!

As our Program Coordinator, you'll play an essential role in supporting daily operations, developing staff, and ensuring our program delivers quality services.

• Lead by Example: Model positive interactions, effective behavioral management techniques, and best practices for your team.
• Coach & Develop Staff: Provide hands‑on training, mentorship, and ongoing feedback to help employees build confidence and strengthen their skills.
• Support Daily Operations: Oversee daily programming, staff schedules, and transitions to ensure consistency and structure.
• Build a Strong Team: Observe staff interactions, recognize strengths, identify growth opportunities, and provide constructive coaching.
• Collaborate & Communicate: Work closely with the Program Manager to address concerns, celebrate progress, and develop solutions.
• Support Hiring & Training: Assist with interviewing, onboarding, employee development, scheduling, and problem‑solving.
• Make a Difference: Participate in team meetings, review case progress, and help identify effective programming approaches that support positive outcomes.

What Makes You a Great Fit?

We're looking for someone who:

• Enjoys leading, mentoring, and motivating others.
• Has a passion for working with children, families, and individuals with behavioral or emotional needs.
• Understands the importance of structure, consistency, and positive behavioral interventions.
• Can remain calm, professional, and solution‑focused in challenging situations.
• Communicates effectively and works well with a team.
• Takes initiative, embraces challenges, and leads with compassion and accountability.

Experience in human services, behavioral health, residential or community‑based programming, staff supervision, or a related field is especially valuable!

Ready to Take the Next Step in Your Leadership Career?

At Four Oaks, your leadership can help shape a stronger team, create meaningful experiences, and positively impact the lives of those we serve.

We're looking for someone who doesn't just want to supervise a team , we're looking for someone who wants to help their team succeed!

If you're ready to bring your leadership skills, compassion, and passion for helping others to an organization where your work truly matters,

Four Oaks , More Than a Job. A Chance to Be the Difference.

Qualifications: What you need:

You will need a Bachelor’s degree and 1 year of related experience. Previous leadership experience and/or a Bachelor’s Degree in a Human Services related field of study is preferred. Additional requirements include:

• Boundaries - Ability to establish, maintain and exhibit appropriate boundaries with clients & staff at all times.
• Responsive - Capacity to react and de‑escalate issues in calm & collective manner.
• Dependability – Demonstrate reliable and consistent actions & behaviors, lead by setting a good example for others.
• Communication – Ability to provide constructive feedback and develop relationships built on trust.
• Positivity – Ability to express passion and commitment to the program while supporting and encouraging others.