Supervised Community Treatment Program Coordinator

FOUR OAKS FAMILY AND CHILDRENS SERVICES; Dubuque (IA); On-site; USD 42,000 - 56,000; Full time

Job summary

FOUR OAKS FAMILY AND CHILDRENS SERVICES is seeking a motivated Program Coordinator to lead our SCT program in Dubuque, IA. You will mentor staff, develop teams, and help create a structured environment where both employees and clients can succeed.

You will oversee daily operations, coach staff, and collaborate with leadership to improve programming. A Bachelor's degree and leadership experience are preferred, with a focus on compassionate, solution‑oriented service.

Qualifications

• Bachelor's degree and 1 year of related experience.
• Leadership experience preferred.
• Experience in human services or behavioral health is valuable.

Responsibilities

• Lead by example and model positive interactions and best practices for the team.
• Coach and develop staff with hands‑on training and ongoing feedback.
• Oversee daily operations, staff schedules, and programming transitions for consistency.
• Observe team dynamics, identify growth opportunities, and provide constructive coaching.
• Collaborate with the Program Manager to address concerns and celebrate progress.
• Assist with interviewing, onboarding, and staff development activities.
• Participate in team meetings and review case progress to improve programming outcomes.

Skills

Leadership

Mentoring

Staff supervision

Communication

Team building

Education

Bachelor's degree

Job description

Job Details: Level: Management, Job Location: Dubuque Campus - Dubuque, IA 52001, Position Type: Full Time, Education Level: Bachelor's Degree, Job Shift: 1st Shift, Job Category: Nonprofit - Social Services, Great Leaders Don't Just Manage Teams , They Inspire Them!

Are you a natural leader who enjoys mentoring others, building strong teams, and making a meaningful difference in the lives of children and families?

Four Oaks is looking for a motivated, compassionate, and hands-on Program Coordinator to help lead our Supervised Community Treatment (SCT) program in Dubuque, Iowa!

This isn't just another leadership position. It's an opportunity to develop staff, strengthen programming, and help create a supportive environment where both employees and the individuals we serve can succeed.

If you're passionate about human services, enjoy coaching others, and thrive in a role where every day brings an opportunity to make an impact, we want to hear from you!

What You'll Do: Lead, Mentor & Make an Impact!

• Lead by Example: Model positive interactions, effective behavioral management techniques, and best practices for your team.
• Coach & Develop Staff: Provide hands-on training, mentorship, and ongoing feedback to help employees build confidence and strengthen their skills.
• Support Daily Operations: Oversee daily programming, staff schedules, and transitions to ensure consistency and structure.
• Build a Strong Team: Observe staff interactions, recognize strengths, identify growth opportunities, and provide constructive coaching.
• Collaborate & Communicate: Work closely with the Program Manager to address concerns, celebrate progress, and develop solutions.
• Support Hiring & Training: Assist with interviewing, onboarding, employee development, scheduling, and problem-solving.
• Make a Difference: Participate in team meetings, review case progress, and help identify effective programming approaches that support positive outcomes.

What Makes You a Great Fit?

• Enjoys leading, mentoring, and motivating others.
• Has a passion for working with children, families, and individuals with behavioral or emotional needs.
• Understands the importance of structure, consistency, and positive behavioral interventions.
• Can remain calm, professional, and solution-focused in challenging situations.
• Communicates effectively and works well with a team.
• Takes initiative, embraces challenges, and leads with compassion and accountability.

Experience in human services, behavioral health, residential or community-based programming, staff supervision, or a related field is especially valuable!

Ready to Take the Next Step in Your Leadership Career?

At Four Oaks, your leadership can help shape a stronger team, create meaningful experiences, and positively impact the lives of those we serve.

We're looking for someone who doesn't just want to supervise a team , we're looking for someone who wants to help their team succeed!

Four Oaks , More Than a Job. A Chance to Be the Difference.

Qualifications: What you need:

You will need a Bachelor's degree and 1 year of related experience. Previous leadership experience and/or a Bachelor's Degree in a Human Services related field of study is preferred. Additional requirements include:

• Boundaries - Ability to establish, maintain and exhibit appropriate boundaries with clients & staff at all times.
• Responsive - Capacity to react and de-escalate issues in calm & collective manner.
• Dependability - Demonstrate reliable and consistent actions & behaviors, lead by setting a good example for others.
• Communication - Ability to provide constructive feedback and develop relationships built on trust.
• Positivity - Ability to express passion and commitment to the program while supporting and encouraging others.