Supermac's Store Manager - The New Ennis Plaza

Supermacs; Ennis (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading company is seeking a Store Manager for their new location in Ennis. The role involves overall leadership, staff supervision, and ensuring the restaurant meets its targets. Candidates must be flexible with working hours and dedicated to customer satisfaction.

Qualifications

• Experience in managing recruitment, training, and HR plans.
• Ability to maintain high sales and profits.

Responsibilities

• Supervises staff and ensures restaurant meets targets.
• Engages in community business activities.
• Conducts in-house appraisals and maintains professional conduct.

Skills

Leadership

Communication

Customer Satisfaction

Job description

Supermac’s Store Manager – The New Ennis Plaza

The Plaza Group, one of Ireland’s leading independent motorway and primary route services groups, is excited to announce the opening of a new Service Station at Ennis in autumn/winter 2025.

Our core brands include the iconic Supermac’s, Papa John’s Pizza, SuperSubs, Mac’s Diner Deli, and our Barista. We are committed to providing world-class food and retail services while maintaining the traditional values Supermac’s is known for.

Join our team at this new location and be part of the Plaza Group’s continued success.

Title:

Store Manager - Supermac’s/Papa John's/Supersubs

JOB PURPOSE:

The Store Manager provides overall leadership and supervision to the entire staff of the restaurant to ensure that the restaurant meets or exceeds the targets established for the store. The Store Manager directly supervises assistant managers, training coordinators, and staff at the unit level. The Store Manager conducts business daily as if acting as an individual owner of his/her particular shop. Support from the area manager is given when needed to facilitate alignment of goals with those of the overall company; however, the Store Manager largely dictates the specific shop leadership. Within that scope fall many key functions such as budgeting, staffing, training, community involvement, inventory control, labor control, etc.

THE JOB:

• Coaches, counsels, and develops Assistant and Trainee managers into a state of self‑sufficiency to build and maintain high sales and profits.
• Responds to requests from various head office departments.
• Takes the lead role in managing recruitment, selection, placement, training, development, and HR plans.
• Engages in community-generating business and goodwill activities.
• Investigates and responds directly to employee relations and customer complaints that have the potential for a significant impact on the business.
• Plans and prioritizes tasks effectively.
• Operates within the guidelines of the law.
• Adapts to new procedures, standards, and changes as directed by the company or legislation.
• Conducts in-house appraisals in a timely fashion, leading to personnel development plans for all employees.
• Maintains professional conduct, especially when in the public eye.
• Refers all media inquiries to the Area Manager/Marketing Director.
• Gets to know customers' profiles and the target market, and actively pursues business opportunities.
• Is fully flexible regarding working hours, including weekends and nights.
• Meets set targets regarding food costs, labour costs, customer count, QSC Audit, mystery shopper, and pizza audit scores.

Leadership

Supervises others and efficiently coordinates their work. Delegates tasks appropriately. Remains in control in difficult situations, providing clear direction and authority. Leads by example and is assertive. Communicates restaurant goals and a motivating vision, linking individual performance to overall restaurant success. Promotes quality food, systems, and service, and is dedicated to customer satisfaction, inspiring this in staff and management alike.

WORK ENVIRONMENT:

Fast-paced, “non-stop” environment. Physically demanding at times due to business requirements, including high volume, staffing levels, and preparedness for demands. Prolonged periods without sitting may be necessary.

INTEGRITY

Communicates openly and honestly, acting consistently with words. Solicits feedback and admits mistakes, taking corrective actions. Upholds honesty and forthrightness even in difficult situations.

Only candidates living in Ireland and authorized to work here will be considered.