Superintendent- Service/Repair TK Elevator Corporation

TK Elevator GmbH; California; On-site; USD 75,000 - 125,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) plan

Company vehicle

Fuel card

Life insurance

Employee Assistance Program

Job summary

TK Elevator GmbH is seeking a Superin­tendent to oversee technicians, partner with clients for excellent service, and collaborate with Account Managers to drive the service line to success. Networking conversations for anticipated openings are underway.

The role emphasizes leadership, technical guidance, and cross-functional collaboration to ensure safety and efficiency in field operations.

Qualifications

• High school diploma or GED required; Bachelor's degree preferred.
• Minimum of 2 years of work experience; Supervisory experience leading union technicians preferred.
• Elevator industry experience preferred.
• Track record of success in a fast-paced, team-centered environment.
• Ability to manage relationships with customers, team members, and cross-functional colleagues.
• Excellent communication, interpersonal, time management, organizational, and negotiation skills.
• Strong mechanical aptitude and effective problem solving skills.

Responsibilities

• Manage route profitability, efficiency, and cost effectiveness. Provide feedback, data and reports to management in a timely manner.
• Assist mechanics by: trouble shooting jobs, determining necessary materials, ordering parts, leading safety training, and conducting quality audits.
• Partner with Account Managers to provide technical support related to scope of work, materials, and labor expenses.
• Partner with New Installation and Modernization teams for seamless cross-functional transitions.
• Maintain up-to-date knowledge of all federal, state and local elevator industry code requirements.
• Maintain strong working knowledge of company products through leveraging resources such as TKE training classes, factory equipment updates, and support from with field trainers.

Skills

Customer service

Leadership

Communication

Problem solving

Education

High school diploma or GED

Bachelor's degree preferred

Tools

Salesforce

SAP

Oracle

MS Office

Job description

Who we are

TK Elevator (TKE) is a world-leading innovator in vertical transportation and urban mobility. From engineering and installation to maintenance and digital transformation, we support all mobility systems, elevators, escalators, walkways, stairlifts and boarding bridges on any platform, at any time. With digital platforms like AGILE and the IoT platform MAX, we enable smarter, safer urban movement.With more that 50,000 employees, and 1,000+ global support centers, we are moved by what moves people.

TKE - Move Beyond.

TK Elevator is looking for Superintendents to oversee and support our technicians, partner with clients to provide excellent customer service, and work directly with Account Managers while focusing on the goal of efficiently and effectively leading our service line of business to success. (At this point in time we are conducting networking conversations for anticipated future openings.)

ESSENTIAL JOB FUNCTIONS:

• Manage route profitability, efficiency, and cost effectiveness. Provide feedback, data and reports to management in a timely manner.
• Assist mechanics by: trouble shooting jobs, determining necessary materials, ordering parts, leading safety training, and conducting quality audits.
• Partner with Account Managers to provide technical support related to scope of work, materials, and labor expenses.
• Partner with New Installation and Modernization teams for seamless cross-functional transitions.
• Maintain up-to-date knowledge of all federal, state and local elevator industry code requirements.
• Maintain strong working knowledge of company products through leveraging resources such as TKE training classes, factory equipment updates, and support from with field trainers.

EDUCATION & EXPERIENCE:

• High school diploma or GED required; Bachelor's degree preferred.
• Minimum of 2 years of work experience is required; Supervisory experience leading union technicians is preferred.
• Elevator industry experience is preferred.
• Track record of success in a fast-paced, team-centered environment.
• Ability to effectively manage relationships with customers, team members, and cross-functional colleagues.
• Excellent communication, interpersonal, time management, organizational, and negotiation skills.
• Strong mechanical aptitude and effective problem solving skills.
• Proficient with Microsoft Office (Outlook, Excel, Word, etc.) and systems such as Salesforce, Oracle, SAP or other ERPs.
• Ability to lift and/or move up to 50 pounds.
• Requires a valid driver's license and a satisfactory Motor Vehicles Report.

What makes us special

At TK Elevator, we offer more than just a role, we offer a place to grow, thrive, and make an impact.

Salary range: $75,000- $125,000 with additional annual incentive compensation 0% - 75%. The role offers a car allowance or company vehicle and fuel card.

Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered

• Medical, dental, and vision coverage
• Flexible spending accounts (FSA)
• Health savings account (HSA)
• Supplemental medical plans
• Company-paid short- and long-term disability insurance
• Company-paid basic life insurance and AD&D
• Optional life and AD&D coverage
• Optional spouse and dependent life insurance
• Identity theft monitoring
• Pet insurance
• Company-paid Employee Assistance Program (EAP)
• Tuition reimbursement
• 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.

Additional benefits include:

• 15 days of vacation per year
• 11 paid holidays each calendar year (10 fixed, 1 floating)
• Paid sick leave, per company policy
• Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)

Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.

TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.

Important note:

TK Elevator is committed to a prejudice-free and diverse working environment with equal opportunities. We welcome applications from everyone we continously work towards an inclusive and barrier-free reality. Please do reach out to us and we will work on individual solutions tailored to you.

TKE - Move Beyond