Superintendent- Service (Detroit)

TK Elevator; Livonia (MI); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

FSA

HSA

Disability insurance

Life insurance

Identity theft

Pet insurance

EAP

Tuition reimbursement

401(k) match

Vacation time

Paid holidays

Sick leave

Parental leave

Job summary

TK Elevator is seeking an experienced Superintendent- Service in Detroit, MI to oversee field service operations and ensure efficient, cost-effective performance.

The role includes audits, training, coordinating with mechanics, and ensuring compliance with elevator codes; strong leadership and communication are required.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Ability to write reports, contract proposals and business correspondence.
• Ability to effectively present information to management and customers.
• Ability to define problems, collect data, establish facts and draw valid conclusions.
• Requires a valid driver’s license and a satisfactory Motor Vehicles Report.

Responsibilities

• Visits job sites and performs quality audits to ensure route work is being completed efficiently and in a cost effective manner.
• Performs NIM job audit within 15 days of construction and modernization turnovers. Includes identifying issues that could potentially affect the overall reliability of the equipment and providing feedback and recommendations for the improvement of future installations.
• Assists mechanics with jobs. Includes troubleshooting and providing on-the-job training.
• Uses accounting reports to review route profitability and call backs. Includes providing feedback, data and reports to management.
• Takes part and assists with safety training.
• Provides technical input to sales staff on the scope of work and materials needed to bid repair work. Includes calculating labor and material costs.
• Provides feedback to service manager prior to field evaluations and performance ratings.
• Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements.
• Maintains strong familiarity of company products by attending company training classes, and reviewing factory equipment updates and supplier goods. Includes working with regional field trainers.
• Determines what materials need to be ordered for service, repairs, and orders parts.
• Performs other duties as may be assigned.

Skills

Report writing

Presentation skills

Problem solving

Business correspondence

Data analysis

Driver's license

Education

Bachelor's degree or equivalent

Job description

Job Summary

TK Elevator is currently seeking an experienced Superintendent- Service located in Detroit, MI. Responsible for assisting with service operations so that the service department functions in an efficient and cost-effective manner.

Responsibilities

• Visits job sites and performs quality audits to ensure that route work is being completed efficiently and in a cost effective manner.
• Performs NIM job audit within 15 days of construction and modernization turnovers. Includes identifying issues that could potentially affect the overall reliability of the equipment and providing feedback and recommendations for the improvement of future installations.
• Assists mechanics with jobs. Includes troubleshooting and providing on-the-job training.
• Uses accounting reports to review route profitability and call backs. Includes providing feedback, data and reports to management.
• Takes part and assists with safety training.
• Provides technical input to sales staff on the scope of work and materials needed to bid repair work. Includes calculating labor and material costs.
• Provides feedback to service manager prior to field evaluations and performance ratings.
• Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements.
• Maintains strong familiarity of company products by attending company training classes, and reviewing factory equipment updates and supplier goods. Includes working with regional field trainers.
• Determines what materials need to be ordered for service, repairs, and orders parts.
• Performs other duties as may be assigned.

Qualifications

• Thorough knowledge of the construction industry and general management skills; or general business knowledge normally acquired through a Bachelor’s degree; or two year’s experience managing on a branch departmental level; or equivalent combination of education and experience.
• Ability to write reports, contract proposals and business correspondence.
• Ability to effectively present information and respond to questions from management and customers.
• Ability to define problems, collect data, establish facts and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables.
• Requires a valid driver’s license and a satisfactory Motor Vehicles Report.

Benefits

• Medical, dental, and vision coverage
• Flexible spending accounts (FSA)
• Health savings account (HSA)
• Supplemental medical plans
• Company-paid short- and long-term disability insurance
• Company-paid basic life insurance and AD&D
• Optional life and AD&D coverage
• Optional spouse and dependent life insurance
• Identity theft monitoring
• Pet insurance
• Company-paid Employee Assistance Program (EAP)
• Tuition reimbursement
• 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.
• 15 days of vacation per year
• 11 paid holidays each calendar year (10 fixed, 1 floating)
• Paid sick leave, per company policy
• Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)

TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.

Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to email us directly at [e-mail] or call 1-844-427-5461.