Superintendent- Repair (Chicago)

thyssenkrupp Elevator; Downers Grove (IL); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Car allowance or company vehicle

Fuel card

Annual incentive program

Medical, dental, and vision coverage

Flexible spending accounts (FSA)

Health savings account (HSA)

Disability insurance

Life insurance

Job summary

TK Elevator is seeking an experienced Superintendent- Repair in Chicago, IL to oversee branch repair operations, ensure safety and efficiency, and coordinate with regional teams. You will supervise mechanics and apprentices, review reports, manage schedules, and control costs while maintaining high service standards.

The role comes with a car allowance or company vehicle, fuel card, and an incentive program, plus a comprehensive benefits package including medical, dental, vision, retirement

Qualifications

• Bachelor’s degree or equivalent in business/management or related field.
• 2 years’ experience managing on a branch departmental level or equivalent.
• Ability to write reports, proposals and business correspondence.
• Ability to present information clearly to management and customers.
• Ability to define problems, collect data and establish facts.
• Ability to interpret technical instructions and variables.

Responsibilities

• Ensure branch repair operations run efficiently and cost-effectively.
• Foster a culture of safety and administer safety programs/training.
• Participate in weekly repair backlog meetings to update schedules/data.
• Supervise repair mechanics and apprentices; perform audits and disciplinary actions as needed.
• Use system reports to monitor repair status, efficiencies, and billables.
• Maintain knowledge of market area and TK Elevator products and objectives.

Education

Bachelor’s degree

Two years’ experience managing on a branch departmental level

Ability to write reports, contract proposals and business correspondence

Ability to effectively present information and respond to questions from management and customers

Ability to define problems, collect data, establish facts and draw valid conclusions

Ability to interpret an extensive variety of technical instructions

Job description

Who we are

TK Elevator (TKE) is a world-leading innovator in vertical transportation and urban mobility. From engineering and installation to maintenance and digital transformation, we support all mobility systems, elevators, escalators, walkways, stairlifts and boarding bridges on any platform, at any time. With digital platforms like AGILE and the IoT platform MAX, we enable smarter, safer urban movement.With more that 50,000 employees, and 1,000+ global support centers, we are moved by what moves people.

TKE – Move Beyond.

TK Elevator is currently seeking an experienced Superintendent- Repair in Chicago, IL.

Responsible for assisting with repair operations so that the repair department functions in an efficient and cost -effective manner.

ESSENTIAL JOB FUNCTIONS:

• Ensures that the branch’s daily repair operations run efficiently and cost effectively. Includes reviewing and performing repair survey requests, ensuring repair booked status, scheduling repairs, completing requisitions for materials, and reviewing manpower needs.

• Fosters a culture of safety. Administers company safety program and training. Includes performing safety audits when necessary and stressing the importance of safety to all employees.

• Participates in weekly repair backlog meetings with Regional repair coordinators to update schedules and system data.

• Supervises repair mechanics and apprentices and performs job site audits. Includes direct involvement in performance management and progressive discipline.

• Uses system reports to monitor repair job status, efficiencies and completion. Reviews repair billable and non-billable reports on a weekly basis.

• Reviews TK Trip reports with mechanics and sales personnel.

• Maintains a strong working knowledge of the overall market area, including sales backlog, service and repair volume and market penetration.

• Maintains strong familiarity of company products by attending company training classes, and reviewing factory equipment updates and supplier goods. Maintains a strong understanding of TK Elevator, and its regional and company mission and objectives, ethical standards and code of conduct.

• Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements.

• Assists accounts receivable with information regarding the collection of problem accounts.

• Performs other duties as may be assigned.

EDUCATION & EXPERIENCE:

• Thorough knowledge of the construction industry and general management skills; or general business knowledge normally acquired though a Bachelor’s degree; or two years’ experience managing on a branch departmental level; or equivalent combination of education and experience.
• Ability to write reports, contract proposals and business correspondence
• Ability to effectively present information and respond to questions from management and customers
• Ability to define problems collect data, establish facts and draw valid conclusions
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables

What makes us special

At TK Elevator, we offer more than just a role, we offer a place to grow, thrive, and make an impact.

Salary range: $80,000-$120,000. The role offers a car allowance or company vehicle, fuel card, and annual incentive program.

Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered

• Medical, dental, and vision coverage
• Flexible spending accounts (FSA)
• Health savings account (HSA)
• Supplemental medical plans
• Company-paid short- and long-term disability insurance
• Company-paid basic life insurance and AD&D
• Optional life and AD&D coverage
• Optional spouse and dependent life insurance
• Identity theft monitoring
• Pet insurance
• Company-paid Employee Assistance Program (EAP)
• Tuition reimbursement
• 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.

Additional benefits include:

• 15 days of vacation per year
• 11 paid holidays each calendar year (10 fixed, 1 floating)
• Paid sick leave, per company policy
• Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)

Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.

TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.

Important note:

TK Elevator is committed to a prejudice-free and diverse working environment with equal opportunities. We welcome applications from everyone we continously work towards an inclusive and barrier-free reality. Please do reach out to us and we will work on individual solutions tailored to you.

TKE – Move Beyond