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An innovative company is seeking a skilled .NET Application Support Consultant to join their remote team. In this role, you will provide critical support for applications built on Microsoft technologies, ensuring optimal performance and functionality. Collaborate with development teams to troubleshoot issues, manage application releases, and engage with stakeholders for feedback. If you have a strong technical background in SQL Server and .NET, along with excellent problem-solving skills, this is an exciting opportunity to contribute to a dynamic environment where your expertise will make a significant impact.
Job Title : .Net Application Support Consultant.
Job Location : Remote
Note : Client is looking for Visa Independent candidates as this super urgent requirement.
Key Responsibilities :
Application Support and Troubleshooting :
Provide L2 / L3 support for applications built on Microsoft technologies (e.g., .NET, SQL Server, Azure).
Investigate and resolve complex issues related to application performance, connectivity, and functionality.
Collaborate with development teams to implement fixes and improvements.
Incident and Problem Management :
Monitor and respond to incidents within defined SLAs.
Perform root cause analysis and implement permanent fixes to prevent recurrence.
Document incidents, resolutions, and knowledge base articles.
Deployment and Maintenance :
Manage application releases, updates, and patches in coordination with DevOps and infrastructure teams.
Ensure version control and proper deployment procedures are followed.
Maintain system health and monitor performance metrics.
Customer and Stakeholder Engagement :
Act as a point of contact for internal and external stakeholders during critical incidents.
Provide regular updates and reports on application health and performance.
Collaborate with business teams to gather feedback and improve user experience.
Security and Compliance :
Ensure applications comply with security standards and data protection regulations.
Monitor access controls and application logs for anomalies.
Required Skills and Experience :
Technical Expertise :
Proficiency in Microsoft technologies including :
SQL Server Queries, stored procedures, performance tuning
Windows Server and IIS (Internet Information Services)
PowerShell and scripting for automation
Support Experience :
5+ years of experience in application support or a similar role.
Strong problem-solving skills and ability to handle high-pressure situations.
DevOps and Monitoring :
Familiarity with CI / CD tools (e.g., Azure DevOps, Git).
Experience with monitoring tools (e.g., App Insights, Splunk, Log Analytics).
Soft Skills :
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Customer-focused mindset with attention to detail.