Sup, Environmental Services

University of Rochester; United States; On-site; USD 35,000 - 49,000; Full time

Job summary

The University of Rochester is seeking a Supervisor for Environmental Services to oversee housekeeping, food and nutrition, hospital stores, transportation, and linen services across patient care areas. You will schedule staff, ensure quality standards, hire and discipline team members, and address patient service concerns.

Responsibilities include staff training, budget considerations, and coordinating with regulatory compliance to meet health and safety standards in a fast-paced hospital

Qualifications

• High School diploma or equivalent and 2 years of supervisory experience required.
• Or equivalent combination of education and experience.

Responsibilities

• Oversees housekeeping, food and nutrition, hospital stores, transportation, and linen services in patient care areas, including scheduling work and ensuring established standards of quality and quantity are met.
• Interviews, hires, evaluates, and disciplines staff.
• Resolves patient complaints and service related problems.
• Identifies areas for improvement and ensures appropriate resolution is achieved.
• Trains employees on working procedures, operation and use of new equipment and materials, safety and University policies.

Skills

Supervisory experience

Staff management

Education

High School diploma or equivalent

Job description

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

601 Elmwood Ave, Rochester, New York, United States of America, 14642

Opening:

Worker Subtype:
Regular

Time Type:
Full time

Scheduled Weekly Hours:
40

Department:
500080 EVS SMH MGR

Work Shift:
UR - Evening (United States of America)

Range:
UR URG 108 H

Compensation Range:
$25.14 - $35.24

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities:

Oversees housekeeping, food and nutrition, hospital stores, transportation, and linen services in patient care areas, including scheduling work and ensuring established standards of quality and quantity are met. Interviews, hires, evaluates, and disciplines staff. Resolves patient complaints and service related problems. Identifies areas for improvement and ensures appropriate resolution is achieved.

ESSENTIAL FUNCTIONS

• Directs the work of Environmental Services team, schedules work and determines established standards of quality and quantity are met. Interviews, hires, evaluates, and disciplines staff. Verifies time worked and time cards.
• Identifies areas for improvement and works collectively to ensure an appropriate resolution is achieved.
• Trains employees on working procedures, operation and use of new equipment and materials, safety and University policies. Schedules employees for in-service training programs.
• Forecasts and orders supplies from external venders for patient care, central department and linen operations using manual and computer systems. Ensures adequate supplies are received in a timely manner to meet the needs of customers, while controlling waste and misuse.
• Participates in the collection of quality control and quality assurance data to meet the requirements of New York State Department of Health, JCAHO, OSHA, and other regulatory agencies, as well as department standards.
• Conducts routine operational meetings with staff. Conducts in-service training programs for staff and other department personnel. Conducts monthly classes for Unit Support Assistant Program.
• Responsible for resolving patient complaints and service related problems in assigned patient care areas.
• Ensures departmental cleaning expectations are achieved for assigned areas.
• May assist in development of departmental budget and oversees operating budget.
• Other duties as assigned.

MINIMUM EDUCATION & EXPERIENCE

• High School diploma or equivalent and 2 years of supervisory experience required
• Or equivalent combination of education and experience

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status,or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.