Sunglass Hut - Store Manager Southland Mall - Macy's

EssilorLuxottica; Hayward (CA); On-site; USD 150,000 - 200,000; Full time

Job summary

An established industry player in the specialty sunglass retail sector is seeking a passionate Store Manager to lead their team in delivering exceptional customer experiences. This role offers the opportunity to inspire and develop a dedicated team while achieving sales goals and maintaining brand integrity. With a focus on inclusivity and self-expression, this position allows you to make a significant impact in a dynamic retail environment. Join a global community and be part of a forward-thinking company that values personal growth and a supportive work culture.

Benefits

Health Care

Retirement Savings

Paid Time Off

Employee Discounts

Qualifications

• 2+ years of leadership experience in retail or customer service.
• Detail-oriented with expertise in store operations.

Responsibilities

• Lead and inspire the team to achieve store goals.
• Deliver exceptional customer service and build relationships.
• Ensure operational excellence and brand standards.

Skills

Leadership

Customer Service

Sales Strategy

Team Development

Critical Thinking

Education

High School Diploma

Job description

Requisition ID:885640

Store #:005921 Sunglass Hut MACYS

Position:Full-Time

Total Rewards:Benefits/Incentive Information

At Sunglass Hut, we're always in the sun. You'll find a dynamic space with endless possibilities to grow your career. We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you. With us, you'll bring warmth into the hearts and souls of our customers and the world we live in. We believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.

A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.

Sunglass Hut is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

GENERAL FUNCTION

The Store Manager is an on-the-floor leader, not only performing all store functions, but also acting as a guide and role model for the team. Coaches, develops and inspires the team so that everyone working in the store serves as a true ambassador for Sunglass Hut. The Store Manager creates an environment where everyone delivers great service through The Sunglass Hut Experience.

MAJOR DUTIES AND RESPONSIBILITIES

• Utilizes The Sunglass Hut Experience tools to consistently deliver sales plan and company objectives


• Drives sales by continually identifying opportunities to achieve both personal and store goals


• Leads by example by coaching, developing, mentoring and inspiring the team to enhance store performance


• People work for people - uses this philosophy to grow careers, encourage teamwork and retain talent through a development-focused environment


• Networks, recruits, hires to staffing needs, and trains using the onboarding tools provided as part of The Sunglass Hut Experience


• Inspires team growth through individual development plans.


• Creates an inspirational and motivating work environment that reflects the integrity of the brand


• Creates an EMOTIONAL CONNECTION within the store team that translates into sales and ensures every Associate consistently delivers The Sunglass Hut Experience


• Continually coaches and develops the team to ensure consistent and absolute execution of The Sunglass Hut Experience


• Develops customer relationships through interaction and feedback


• Acts as an ambassador for the Sunglass Hut brand


• Builds the Sunglass Hut brand by consistently executing the brand standards


• Stays adept at knowing the product and staying curious on new merchandise and fashion trends


• Ensures impeccable execution of operational policies and procedures, and maintains brand standards


• Communicates information regarding promotions, contests, and incentives to the team.

BASIC QUALIFICATIONS

• High school diploma or equivalent


• Previous leadership experience of 2+ years


• Demonstrated expertise in every aspect of store operations


• Detail-oriented


• Ability to use critical thinking to deliver absolute execution of the operational components of the store

PREFERRED QUALIFICATIONS

• Customer service and/or retail experience

Pay Range: 20.74-31.83

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 ( (be sure to provide your name and contact information so that we may follow up in a timely manner) or email [e-mail].

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.