Sun Com Mobile Regional Director

suncommobilecareers; San Antonio (TX); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Health savings account

Life insurance

Paid time off

Retirement plan

Vision insurance

Job summary

SunComm Mobility Careers is seeking a Regional Director to supervise multiple districts, drive sales, and ensure operational excellence across a wide region. You will coach Cluster Managers, District Managers, and Area Directors, aligning with company standards and sales initiatives.

The role requires strong leadership, travel, and the ability to manage performance across locations. You will coordinate with marketing teams, oversee B2B partnerships, and provide strategic guidance to store

Qualifications

• Proven experience in retail management, with focus on sales, operations and coaching.
• Experience in employee scheduling and HR management.
• Excellent communication, organizational and problem-solving skills.
• Willingness to travel locally and overnight as needed.

Responsibilities

• Oversee and implement MAPs for CMs without an AD, DMs, and ADs, ensuring targets and compliance.
• Lead and execute sales, training, and operations initiatives during store visits and group sessions.
• Coach employees on performance and incentive plans during store visits.
• Monitor store operations, compliance, and cash handling across locations.
• Prepare weekly leadership updates and coordinate with partners and marketing teams.

Skills

Retail management

Staff development

HR management

Communication

Organizational skills

Education

High school or equivalent

Job description

The Regional Director (RD) is responsible for overseeing multiple districts, managing sales performance, and ensuring operational excellence across a wide region. This role involves coaching, developing, and supporting Cluster Managers (CMs), District Managers (DMs), and Area Directors (ADs), ensuring compliance with company standards, and driving sales initiatives across all locations.

Essential Duties and Responsibilities

Sales Management

• Oversee and implement MAPs (Motivation, Accountability, Performance) for CMs without an AD, DMs, and ADs, ensuring compliance and execution of sales targets.
• Lead and execute sales, underperformance, and operations training during store visits and group sessions, collaborating with CMs and ADs.
• Support RSM development through shadowing opportunities.
• Plan and execute meetings (RSM Meetings, Underperformers Training, Quarterly All Hands) in collaboration with CMs, DMs, and ADs.
• Monitor daily sales activities and marketing efforts in GroupMe, ensuring tasks are completed and sales updates are shared across teams.
• Communicate daily and weekly sales updates, sales goals, and new initiatives (e.g., Hoopla, PROMO rundown, SPIFs) to all leadership teams.
• Review, communicate, and ensure the execution of new sales items and initiatives.
• Manage event requests, collaborating with partners and marketing teams.
• Monitor and review sales activity reports and portal alerts, ensuring targets are met.
• Coach employees on performance and incentive plans during store visits.
• Maximizing downtime by assigning tasks related to sales, training, and marketing.
• Shadow customer interactions during store visits and intervene as needed.
• Support new hire training, ensuring progress and timeline compliance.
• Oversee Business to Business (B2B) partnerships.

Operations Management

• Monitor store opening processes and operational trouble ticket resolution.
• Inspect store compliance with operational standards (CPOG, demos, merchandising).
• Monitor and ensure proper cash handling procedures are followed.
• Review operations communications, activity, and compliance across stores.

Personnel Management

• Oversee employee scheduling to ensure adherence to schedules and company policies.
• Oversee staffing, recruitment, and employee performance reviews.

Communication & Reporting

• Conduct store visits to monitor performance, provide coaching, and offer support.
• Prepare weekly agendas, manage after-hours issues, and submit expense reports.
• Recognize employee achievements and ensure consistent employee engagement.

Qualifications

• Proven experience in retail management, with a focus on sales, operations, and personnel coaching and development.
• Proficiency in employee work scheduling and HR management.
• Excellent communication, organizational, and problem-solving skills.

Requirements

• Must be able to travel locally on a regular basis and, when necessary, overnight, to conduct store visits.
• Must have availability to work a full-time schedule which may include evenings, weekends, and holidays as needed.
• Must have strong interpersonal, communication, and organization skills.
• Must be able to endure moderate physical activity; requires handling of average-weight objects up to 30 pounds or standing for long periods of time.

Job Type: Full-time

Salary: $70,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Day shift

Education:

• High school or equivalent (Preferred)

Experience:

• Management: 1 year (Preferred)
• Retail sales: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: On the road