Sun Com Mobile Regional Director

Sun Com Mobile, LLC; Pensacola (FL); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

401(k)

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Job summary

Sun Com Mobile, LLC is seeking a Regional Director (RD) to oversee multiple districts, manage sales performance, and ensure operational excellence across a wide region. You will coach and develop Cluster Managers, District Managers, and Area Directors while driving sales initiatives across locations.

The ideal candidate has retail leadership experience, strong coaching and HR skills, and the ability to travel locally to conduct store visits and trainings.

Qualifications

• Proven experience in retail management with focus on sales, operations, and coaching.
• Proficiency in employee scheduling and HR management.
• Excellent communication, organizational, and problem-solving skills.

Responsibilities

• Oversee MAPs implementation for CMs, DMs, and ADs.
• Lead and deliver sales, operations training during visits and group sessions.
• Monitor daily sales activities and share updates across teams.
• Communicate sales updates, goals, and new initiatives to leadership.
• Manage events and coordinate with partners and marketing teams.

Skills

Retail management

Sales coaching

HR management

Communication

Organizational skills

Education

High school or equivalent

Job description

Postion

RD-SCM20

External Description

The Regional Director (RD) is responsible for overseeing multiple districts, managing sales performance, and ensuring operational excellence across a wide region. This role involves coaching, developing, and supporting Cluster Managers (CMs), District Managers (DMs), and Area Directors (ADs), ensuring compliance with company standards, and driving sales initiatives across all locations.

Essential Duties and Responsibilities:

• Oversee and implement MAPs (Motivation, Accountability, Performance) for CMs without an AD, DMs, and ADs, ensuring compliance and execution of sales targets.
• Lead and execute sales, underperformance, and operations training during store visits and group sessions, collaborating with CMs and ADs.
• Support RSM development through shadowing opportunities.
• Plan and execute meetings (RSM Meetings, Underperformers Training, Quarterly All Hands) in collaboration with CMs, DMs, and ADs.
• Monitor daily sales activities and marketing efforts in GroupMe, ensuring tasks are completed and sales updates are shared across teams.
• Communicate daily and weekly sales updates, sales goals, and new initiatives (e.g., Hoopla, PROMO rundown, SPIFs) to all leadership teams.
• Review, communicate, and ensure the execution of new sales items and initiatives.
• Manage event requests, collaborating with partners and marketing teams.
• Monitor and review sales activity reports and portal alerts, ensuring targets are met.
• Coach employees on performance and incentive plans during store visits.
• Maximizing downtime by assigning tasks related to sales, training, and marketing.
• Shadow customer interactions during store visits and intervene as needed.
• Support new hire training, ensuring progress and timeline compliance.
• Oversee Business to Business (B2B) partnerships.

Operations Management

• Monitor store opening processes and operational trouble ticket resolution.
• Inspect store compliance with operational standards (CPOG, demos, merchandising).
• Monitor and ensure proper cash handling procedures are followed.
• Review operations communications, activity, and compliance across stores.
• Oversee employee scheduling to ensure adherence to schedules and company policies.
• Oversee staffing, recruitment, and employee performance reviews.

Communication & Reporting

• Conduct store visits to monitor performance, provide coaching, and offer support.
• Prepare weekly agendas, manage after-hours issues, and submit expense reports.
• Recognize employee achievements and ensure consistent employee engagement.

Requirements

Qualifications

• Proven experience in retail management, with a focus on sales, operations, and personnel coaching and development.
• Proficiency in employee work scheduling and HR management.
• Excellent communication, organizational, and problem-solving skills.

Requirements

• Must be able to travel locally on a regular basis and, when necessary, overnight, to conduct store visits.
• Must have availability to work a full-time schedule which may include evenings, weekends, and holidays as needed.
• Must have strong interpersonal, communication, and organization skills.
• Must be able to endure moderate physical activity; requires handling of average-weight objects up to 30 pounds or standing for long periods of time.

Job Type: Full-time

Salary: $70,000.00 - $80,000.00 per year

• 401(k)
• 401(k) matching
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift

Education:

• High school or equivalent (Preferred)

Experience:

• Management: 1 year (Preferred)
• Retail sales: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: On the road

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.