Summit Rock Clubhouse - Night Cleaner

The Crescent Hotels Group; Horseshoe Bay (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player invites you to join their team in a stunning resort setting. This role offers the chance to maintain the beauty and cleanliness of luxurious public spaces, ensuring that guests enjoy a welcoming atmosphere. You'll be part of a dedicated team that values attention to detail and exceptional service. With great benefits, including medical insurance, paid vacations, and opportunities for growth, this position is perfect for those who thrive in a collaborative environment. If you have a passion for hospitality and a commitment to excellence, this could be the perfect opportunity for you.

Benefits

Medical, Dental, Vision Insurance

Paid Vacation

401k Plan with Employer Match

Weekly Meal Subsidies

Golf and Amenity Privileges

Associate Discounts

Qualifications

• High school diploma required; experience in luxury environments preferred.
• Strong attention to detail and customer service skills necessary.

Responsibilities

• Maintain cleanliness of public areas and restrooms, ensuring high hygiene standards.
• Provide exceptional service to guests and members, addressing needs promptly.
• Assist with supply and inventory control for cleaning supplies.

Skills

Attention to Detail

Customer Service

Teamwork

Time Management

Flexibility

Education

High School Diploma or Equivalent

Tools

Cleaning Equipment

Job description

Description

Benefits

• Medical, Dental, Vision Insurance
• Paid vacation, paid Holidays
• 401k plan with employer match
• Long and short-term Disability
• Major Illness Insurance
• Accident Insurance
• Limited access to some resort amenities (Golf, etc)
• Retail and dining discounts
• Discounts at all Crescent Hotels & Resorts properties

The lake life is calling. Where genuine Texas Hospitality meets luxury, Horseshoe Bay Resort is nestled on the shores of beautiful Lake LBJ in the Central Texas Hill Country. We’re on 17,000 acres with close proximity to Austin, multiple lakes, State Parks, and some of the best golf in the United States; it’s an outdoor lover’s dream. When you work in paradise, is it still called work?

No matter your career destination, we can help you get there!

With our commitment to Diversity, Equity, Inclusion, and Belonging, everyone can create their own success story at Horseshoe Bay Resort. Great benefits packages, subsidized housing, competitive pay, and scheduled reviews and raises, growth opportunity through our Manager in Training Program (MIT), and fun associate outings and events throughout the year are just a few of the MANY reasons to join our team. What are you waiting for?

Job Benefits

• Associate housing and shuttle service
• Weekly meal subsidies
• Golf and Amenity Privileges*
• Associate discounts

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans
• Critical Illness and Accident plans
• Associate Relief Fund

*Privileges based on occupancy and business levels

General Duties:

This position is responsible for maintaining the cleanliness of all public areas at Summit Rock Clubhouse Facilities and reporting any engineering problems to their manager. During times of high occupancy and heavy traffic this associate must be able to maintain the cleanliness and stocking of all areas as quietly and discreetly as possible so as not to disturb any guest or members. The Public Area Attendant is responsible for ensuring a welcoming atmosphere for all members and guests as well as maintaining the clubhouse’s public spaces.

• Maintain cleanliness of all restrooms, lobbies, public hallways, dressing areas/locker rooms, public areas of Restaurant/Bar, Pro shops, and game/card rooms. This includes dusting, mopping, vacuuming, and disinfecting surfaces.
• Maintain cleanliness of designated office areas.
• Provide exceptional service to members and guests by being attentive, courteous, and proactive. Address any immediate needs or requests with professionalism and efficiency.
• Regularly check and clean restrooms to maintain high standards of hygiene, ensuring that restrooms are stocked with necessary supplies.
• Ensure all furniture, fixtures, and décor are in excellent condition. Report any maintenance or repair needs promptly.
• Keep all entry ways clean, inside and outside.
• Assist with other public areas as needed.
• Ensure safety practices and procedures are followed. Be continually alert for the safety of associates, Members and guests.
• Work cooperatively with other departments.
• Help with supply and inventory control by monitoring and maintaining cleaning supplies, ensuring that the necessary stock is always available.

Employment Standards:

• High school diploma or equivalent.
• Valid driver’s license.
• Maintain proper associate uniform standards and footwear which is slip resistant, enclosed toe and heel.
• Be able to speak and understand the English language.
• Must keep a high standard of confidentiality.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.
• Strong attention to detail and a passion for delivering outstanding service.
• Ability to effectively deal with guest and employee concerns in a friendly and positive manner.
• Ability to access and accurately input information using a moderately complex computer system or tablet.
• Knowledge of chemical cleaning agents and operation of various cleaning equipment.
• Ability to scrub and scour surfaces, extending arms over head to perform cleaning tasks, and work in confined spaces.
• Flexibility to work various shifts, including evenings, weekends, and holidays as required.
• Experience in high-end or exclusive environments, such as luxury hotels, clubs, or resorts preferred.

Physical & Mental Requirements:

• Must regularly lift and/or move up to 25 pounds.
• Ability to push and/or pull equipment weighing up to 100 lbs.
• Be able to walk, stand, squat, bend, stretch and climb stairs.
• Must be organized.
• Must be punctual, self-motivated and able to follow instructions while working independently.
• Must be able to interact with co-workers and customers and have a sense of TEAM.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Crescent Hotels & Resorts