Summer Teller, FLOAT, Lafayette, IN (Summer 2027)

1st Source Bank; Lafayette (LA); In loco; USD 27.000 - 36.000; Part-time

Vantaggi offerti da questo lavoro

Training program

Mentoring

Descrizione del lavoro

1st Source Bank offers summer work opportunities for students pursuing a banking career. Trainees receive training and on-the-job mentoring within a professional setting, gaining experience to deliver outstanding client service.

As a participant, you will handle daily transactions, respond to inquiries, and resolve issues in line with bank policies and procedures, while supporting team goals and community involvement.

Competenze

• 1+ year of customer or retail service preferred.
• Cash handling experience preferred.
• Ability to respond to client inquiries and resolve problems.
• Customer service and sales orientation.
• Good attention to detail and time management.

Mansioni

• Process financial transactions accurately and efficiently.
• Identify client needs and promote products/services; refer as needed.
• Build client relationships and address clients by name.
• Deliver exceptional customer service to every client.

Conoscenze

Customer service

Cash handling

Inquiry resolution

Sales oriented

Attention to detail

Listening skills

PC skills

Organizational skills

Teamwork

Confidentiality

Multi-tasking

Formazione

High School Diploma/GED

Strumenti

Windows

Descrizione del lavoro

1st Source Bank has summer work opportunities for students interested in pursuing a career in banking! As an emerging young professional, you will benefit from training and on the job mentoring within a professional environment, gaining experience to succeed at providing outstanding client service.

POSITION SUMMARY

Provides individualized client service while handling daily transactions, addressing inquiries, and problem resolution, in accordance with Bank policies and procedures.

ESSENTIAL REQUIREMENTS

• Processes financial transactions for clients accurately and efficiently.
• Identifies client needs uncovered during business interactions and/or conversations, promotes products and services and refers clients to the appropriate bank colleague if needed.
• Builds client loyalty; establishes client relationships, including addressing each client by name.
• Consistently delivers exceptional customer service to each and every client.
• Follows established Bank policies, procedures and guidelines.
• Participates in retail sales programs to help meet personal and banking center goals.
• Actively participates in team meetings and participates in community projects and appropriate educational programs related to the position.
• Balances cash drawer and assists banking center team in operational duties (i.e.., balancing the ATM, vault and end of day work).
• Regular and predictable attendance is an essential requirement of the position.
• Responsible for the completion of all compliance training related to the position.
• Must understand all applicable laws and regulations that apply to the position and complies with the requirements.

NON-ESSENTIAL FUNCTIONS

• Performs all other duties as assigned.

EXPERIENCE/SKILLS

• One (1) or more years of customer or retail service experience preferred.
• Cash handling experience preferred.
• Ability to respond and assist clients with inquiries and/or problem resolution.
• Customer service and sales oriented.
• Careful attention to detail and time management.
• Good listening and verbal and communication skills.
• Good PC skills - ability to work in Windows based system essential.
• Ability to cross-sell bank products and services.
• Ability to work evenings and weekends based on banking center needs.
• Ability to communicate in another language is a plus.
• Good organizational skills.
• Ability to work in a team atmosphere.
• Ability to protect the confidentiality/privacy of others as appropriate, as well as of company documents and records.
• Ability to handle multiple tasks in a fast-paced environment.

EDUCATION

High School Diploma/GED required.

TRAVEL REQUIREMENTS

Ability to travel to all locations as needed for meetings, projects, training, seminars, etc.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.

While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds.

EQUIPMENT

MS Office PC, fax, phone and standard office equipment